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Airtel Plaza Hotel

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489 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Houston, Texas
Reviewed 19 August 2016

The staff was friendly, the lobby was nice, the restaurant was good but expensive.The rooms were not clean, the sink faucet ran a stream unless it was turned off very hard, and there was very little pressure in the shower. People were frequently caught in the elevators (the inspections were expired) and had to force the doors open. The staff...

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Helpful?
Thank art925
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear art925, Thank you for taking a moment to tell us about your most recent visit. I was sorry to read about the numerous issues you experienced during your stay with room cleanliness, water pressure, elevators and WIFI. We strive to ensure we are exceeding your expectations. I am so sorry that we fell short on this visit. I do...

Austin, Texas
Reviewed 17 August 2016

This place has seen some use for sure. One of the elevators was perpetually broken and the hallway on the third floor smelled strongly of urine. The standard room was large, if a little worn. Comfortable bed and good water pressure in the shower. The front desk staff and bar staff were exceptional. Very nice and helpful. The $5 happy...

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Helpful?
Thank Eric C
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Eric C, Thank you for taking a moment to tell us about your most recent experience. I was glad to read that the front desk and bar staff both provided exceptional service. I was sorry to read that you experienced an issue with the hallways on the third floor. We do hope to have the opportunity to welcome you...

London, United Kingdom
Reviewed 12 August 2016

Airtel Plaza Hotel Los Angeles Inside looks a little tired but staff were very accommodating. Rooms generous with usual facilities of toiletries, coffee etc but no room safes. Small pool and nice courtyard garden on opposite side. Interesting decor with plane hanging in reception area. Great cafe, lively bar with food available and good restaurant. Really good spread for breakfast....

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Helpful?
Thank ginaandjoy
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear ginaandjoy, Thank you for taking the time to tell us about your most recent visit. I was very glad to read that you enjoyed the authentic hospitality provided by our staff, as well as your breakfast experience. We are looking forward to welcoming you back on your next visit.

Mumbai (Bombay), India
Reviewed 10 August 2016

Lovely Airport view, and cute aircrafts flying every minute best view and value, amazing breakfast strong recommendations if you are nearby the front desk is very helpfull i think best value and service my first recommended property

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Helpful?
2Thank jay19772015
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear jay19772015, Thank you for taking the time to tell us about your recent visit. I was happy to read that you enjoyed your breakfast experience, as well as the service provided by our front desk associates. We are looking forward to welcoming you back on your next visit.

Oklahoma City, Oklahoma
Reviewed 5 August 2016

Rooms are renovated and TV are all new. The only questionable idea is why they close their restaurant that serves great food. It's not right, wrong decision.. Is business going up or going down? You're making a very bad decision. Our family loves to dine at night but don't let our kids dine inside your bar.... You have a very...

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Helpful?
1Thank gurukaphgf
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear gurukaphgf, Thank you for taking the time to tell us about your most recent visit. I am so glad that you had an overall enjoyable stay. I was sorry to read that the closure of the restaurant was inconvenient for you. I do hope that we will have the opportunity to welcome you back soon.

Madrid, Spain
Reviewed 30 July 2016 via mobile

I dont know how much cost this hotel but its ok if you are not worry about the location or you want something not very far from the airport. It has an outdoor swimming pool. A little old but big room (ad most of the rooms in the States). The best the staff!!!!!

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Helpful?
Thank aleyeu
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Aleyeu, Thank you for taking the time to tell us about your recent visit. I was glad to read that our staff members exceeded your expectations. I was dismayed to read that the location was not to your liking. I do hope that we will have the opportunity to welcome you back on your next visit.

Reviewed 21 July 2016 via mobile

This hotel has had many bad reviews but instead of fixing the issues they spend their time lobbying Trip Advisor to remove the bad reviews. When I spent the night here the staff was very rude and lied to me. They told me I couldn't take food out of the restaurant because it was a health violation, but it is...

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Helpful?
Thank Airlinepilot_11
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Airlinepilot_11, Thank you for taking a moment to tell us about your recent visit. I was very sorry to read that our associates, as well as the quality of the room did not exceed your expectations. We take these types of concerns very seriously. We do hope that you will give us another opportunity to welcome you back on...

Mammoth Lakes, California
Reviewed 7 July 2016 via mobile

Stayed at the Airtel Plaza Hotel for two weeks while attending a school in the local area and am so glad that I chose to stay here. The staff was very professional and very attentive. Three of the staff members just stood out above the rest, Jerry at the Front Desk, Darwin with Guest Services and Mauricio in Engineering. Would...

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Helpful?
Thank WFMcDaniel
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear WFMcDaniel, Thank you for taking the time to tell us about your recent experience. I was glad to read that the staff, in particular Jerry, Darwin, and Mauricio provided warm authentic hospitality. We are looking forward to welcoming you back on your next visit.

Reviewed 26 June 2016

We had a great stay at Airtel! Everyone on staff was pleasant and friendly. The rooms were clean, large and comfortable. The pool was the perfect temperature. The bar had a very nice Happy Hour. We booked as a group and had access to the Coaches Corner. This was a large room with refrigerator, utensils, large tv and white board....

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Helpful?
Thank Wendy S
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Wendy S, Thank you for staying with us and for taking the time to share the details of your experience. Glad to read that you enjoyed the cleanliness of your rooms, and that you enjoyed your pool and bar experience. We are looking forward to welcoming you back. Thank you, Sean Olivier Director of Rooms

Monterey, California
Reviewed 15 June 2016

I stay frequently at this hotel. Most important for me is the top shelf service provided by Gerry and Gary who greet me at the front desk every trip. Their exceptional service is what keeps me coming back.

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Helpful?
Thank samC3982TL
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear SamC3982TL, Thank you for taking the time to tell us about your most recent visit, we value your feedback. Gerry and Gary will be delighted to hear how happy you were with the exceptional levels of service they provided. We are looking forward to welcoming you back soon. Thank you, Sean Olivier Director of Rooms

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel. ... more   less 

Additional Information about Airtel Plaza Hotel

Address: 7277 Valjean Ave, Van Nuys, Los Angeles, CA 91406-3425
Region: United States > California > Los Angeles
Price Range: $128 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airtel Plaza Hotel 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Airtel Plaza Hotel Los Angeles
Airtel Plaza Los Angeles
Airtel Los Angeles
Airtel Hotel Van Nuys
Hotel Style:
#32 Best Value Hotel in Los Angeles
#48 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Airtel Plaza Hotel staff and other travellers.
5 questions
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Questions? Get answers from Airtel Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for their preferred rooms.”
 of 5 bubbles rickrichards0n, 25 Nov 2016 | Read review
“No robes in the room so if you are dependent on that as i am.. Heads up!”
  • Cab yoo believe this was ruin service?!?
 of 5 bubbles angelasL1516DF, 6 Nov 2016 | Read review
“room 358 was very quiet, third floor look out onto the spa & more hotel rooms, You can just see the airport runway a bit”
 of 5 bubbles nissan1515, 19 Oct 2016 | Read review
“I prefer the tower building”
 of 5 bubbles Megansmith112, 13 Oct 2016 | Read review
“Stick with Traditional King size - look for AAA or AARP discount.”
 of 5 bubbles 772donaldn, 25 Sep 2016 | Read review
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