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La Quinta Inn & Suites LAX

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1,404 Reviews from our TripAdvisor Community

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Showing 1,166: English reviews
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San Francisco, California
Reviewed 2 days ago NEW

Room was clean. Slept ok. Have never seen so much styrofoam, nor thinner styrofoam. Had to double cup my hot tea. Wouldn't want to stay here again. Noise from streets below, but thankfully no airplane noise.

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Helpful?
Thank JWP8
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Thank you for the opportunity to respond to your review. We are very sorry our amenities did not meet your expectations. Your comments have been shared with management. We do hope you will stay with us again in the future.

Schaumburg, Illinois
Reviewed 3 days ago NEW

Review collected in partnership with La Quinta
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Thank wcci2002
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Calgary, Canada
Reviewed 5 days ago NEW

We booked a room described as a accessible room with TWO QUEEN beds on website and on my reservation. I phoned also when booking and the women confirmed (from that hotel location) that the room has queen beds in all there ADA rooms. When we arrived the ADA rooms did NOT have queen beds and the front desk stated and...

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Helpful?
Thank John D
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Smith Mountain Lake, Virginia
Reviewed 1 week ago

Arrived at 1130pm and shuttle was there within 10 minutes. About 10 minutes to hotel, very convenient. Room was a little musty at first, but cleared quickly with a/c running. Breakfast buffet was very good, with "real" scrambled eggs, waffles already made, and all the usual other things. Good coffee.

Review collected in partnership with La Quinta
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Helpful?
Thank KenSML
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At La Quinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed....

Tehachapi, California
Reviewed 1 week ago

We stay here often as we come to LA for flights at LAX. Easy access from Century Blvd. Their rates are good and we use park and fly a lot This is convienent as to location and the shuttle to and from LAX.

Review collected in partnership with La Quinta
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Helpful?
Thank richsusan2016
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Thank you very much for staying at the La Quinta Inn & Suites. We are happy to hear that your stay met your needs and expectations. I certainly hope to see you again in the very near future. Respectfully, LQ Customer Care

honolulu, United States
Reviewed 1 week ago

We found this hotel very hospitable with the friendly staff and convenient location to the airport with the complimentary shuttle service. The breakfast was very welcomed and tasty and helped start our day off with some "fuel" for the morning. That's why we stay here while passing thru LA.

Review collected in partnership with La Quinta
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Helpful?
Thank Milton Y
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! Respectfully, LQ Customer Care

Santa Barbara, California
Reviewed 2 weeks ago

2nd time we used this place to park and fly out of LAX. We did a "reverse" park & fly as we actually stayed the night on our return trip. Vehicle is safe. Transportation to the airport is constant and the driver is nice and hardworking. Desk employees were very kind and professional both on our dropping off the vehicle...

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Helpful?
Thank Jalama
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Thank you for the informative review. We appreciate your feedback, as our goal is to provide suburb hospitality service and exceptional accommodations. We hope you visit us again soon! Sincerely, LQ Customer Care

Grants Pass, United States
Reviewed 2 weeks ago

The price was decent and after checking in it was obvious why. The hotel didn't smell clean, the room was stuffy and very smelly (chemical/cleanser smell) and no way to open windows to air it out. Add a large hair wad left under the vanity from a previous guest to the atmosphere and one understands the price. On the positive...

Review collected in partnership with La Quinta
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Helpful?
Thank 312virginiak
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet expectations as it sounds like we still have some work to do at this property. If you would like to discuss this matter further please do not hesitate to reach out to...

Albuquerque, New Mexico
Reviewed 2 weeks ago

For someone visiting Los Angeles and looking for a place to base exploration, this is not the place. The neighborhood is soul-less bordering on scuzzy and not friendly to pedestrians. However, for travelers forced to overnight between flights, this clean, efficient, reasonably-priced (for LA) hotel is close to ideal. Our room was spotless and quiet; the bed and linens were...

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Helpful?
Thank Sandy S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

Thanks so much for submitting a review of your recent stay. We are delighted to hear that you had a good stay and that our location worked best for you. Your kind comments about our cleanliness, efficiency and convenience to the airport are really appreciated. It’s always great to hear great things about our staff being pleasant and professional, and...

Reviewed 3 weeks ago

Frustrated to say the very least. Upon arrival at LAX, I proceeded to the red tram sign (bus pick-up location). I waited 50 minutes for the shuttle bus, despite them advertising every 15-25 minutes on their recorded phone message. Yes,I called and they told me the van was running late. Arrived at the hotel and they had me booked in...

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Helpful?
Thank michael k
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites LAX, responded to this review

I would like to start off by apologizing for your recent experience at our property. We pride ourselves on delivering exceptional customer service, and in this instance we failed to meet not only your expectations of quality service, but ours as well. We will use this incident as a way to train our staff and improve our guest approach so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites LAX

Address: 5249 W Century Blvd, Los Angeles, CA 90045-5917
Region: United States > California > Los Angeles > Westside
Price Range: $190 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites LAX 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Lax Hotel Los Angeles
La Quinta Inn And Suites Lax
La Quinta Los Angeles
Los Angeles La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites LAX staff and other travellers.
26 questions
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Questions? Get answers from La Quinta Inn & Suites LAX staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a different floor from those assigned to groups of teenagers.”
 of 5 bubbles SandyS198, 13 Mar 2017 | Read review
“Ask for a room away from the construction area”
 of 5 bubbles F7963DUmichaelk, 7 Mar 2017 | Read review
“Carmen was the maid who cleaned our room.”
 of 5 bubbles sandracU8188EP, 7 Mar 2017 | Read review
“Tricky entrance into hotel. Be careful when entering from main road.”
 of 5 bubbles ip0a, 6 Mar 2017 | Read review
“Stay in a lower floor”
 of 5 bubbles johnwP9095WU, 6 Mar 2017 | Read review
5 of 5