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Extended Stay America - Los Angeles - LAX Airport

95 reviews
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Traveller (14)
Room & Suite (12)
Dining (1)
Overview
  • Excellent21%
  • Very good28%
  • Average20%
  • Poor18%
  • Terrible13%
Travellers talk about
“working order”(3 reviews)
“parking fee is”(2 reviews)
“westfield mall”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Multilingual Staff
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Los Angeles - LAX Airport
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Reviews (95)Write a Review
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1 - 5 of 84 reviews
Reviewed 2 weeks ago

Great Hotel...Everyone should try and stay there. I enjoyed the staff. It was always clean. And the General Manager was always there when I needed them. I wish there was a pool there. I enjoyed the Breakfast Bar daily.

Review collected in partnership with Extended Stay
Thank Guy B
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX AirportResponded 2 weeks ago

It was our pleasure having you as our guest at Extended Stay America. We are thrilled to know you loved our hospitality and our property was perfect for your stay. We hope to see you and your family again soon. Sincerely, Hotel Management

Reviewed 4 weeks ago

This hotel is a bust. While most booking sites say the hotel has free parking, we were told at check-in that parking would be an additional $15. On top of that, there was only one available space in the lot, and it was located 200...More

1  Thank JStuart2013
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX AirportResponded 4 weeks ago

Stuart, we apologize for the inconvenience you experienced at our parking facility. Please know our hotel website clearly states about our charges. We also regret not meeting your expectations with your room. Your feedback is valuable as it will help us improve our facilities moving...More

Reviewed 26 October 2017

Would not recommend..... Some of staff very unprofessional....and rude. cleanliness not the best.... more like a motel feel than a hotel. Needs a lot of upgrades. There's other hotels in the area I would definitely recommend.More

Review collected in partnership with Extended Stay
Thank H9225GMdanam
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX AirportResponded 26 October 2017

We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action...More

Reviewed 22 October 2017 via mobile

Stay saw something red on the comforter pulled the sheets back to see urine stains all in the bed follows by globs of hair moved rooms to find another room not up to standards pillows also had yellow stains Filthy, disgusting, nasty roomsMore

Thank Javari M
Response from 00esa, Manager at Extended Stay America - Los Angeles - LAX AirportResponded 23 October 2017

Javari, please accept our apologies for the cleanliness issues you encountered in your room. We have shared your concerns with our housekeeping team to take the necessary action immediately. We regret the inconvenience you had while here and hope you will consider a return visit...More

Reviewed 2 October 2017

Staff very friendly, courteous, and helpful. Full size fridge, stove, and microwave. We requested toaster and coffee pot and were given them free of charge. Location ok as it was close to the 405. Room was good.... clean, bed comfortable.. and it was quiet. I...More

Review collected in partnership with this hotel
Thank pattyc903
Response from 00esa, Owner at Extended Stay America - Los Angeles - LAX AirportResponded 3 October 2017

Thank you for sharing your kind review of Extended Stay America. We are glad to learn you were impressed not only with your well-appointed room and our courteous associates but also with the value we offer. Your feedback is of utmost value to us as...More

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Traveller (14)
Room & Suite (12)
Dining (1)
Hotel & Grounds (12)
Bathroom (3)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Hotel Amenities
Self-Serve Laundry
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$128 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$128 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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