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Crowne Plaza Los Angeles International Airport Hotel

Booking.comUS$149*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Los Angeles International Airport Hotel
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1,671 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Los Angeles International Airport Hotel
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Showing 1,376: English reviews
Reviewed 29 September 2015 via mobile

Best part of hotel was a regular free shuttle to terminals and very friendly staff. The rooms and coridors look very tired and the entire property dated - it could do with a refurb. The bed was comfortable and the room clean - I guess shouldn't expect too much from an airport property.

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Helpful?
Thank MCScotland2
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also...

Bristol, United Kingdom
Reviewed 27 September 2015

Very helpful and friendly staff at this busy hub hotel the bar was not cheap but the food and wine were of good quality. If you have a late flight you can get a free two hour room extension. There is coffe shop and sandwich bar just down the road, all in all a very pleasant stay.

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Helpful?
Thank Doug C
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager

Reviewed 27 September 2015

Positives: Comfortable hotel with king size bed close to the airport. Friendly helpful staff. Other restaurants close to hotel. Negatives: restaurant in hotel very very expensive. You have to pay for parking! Very confusing parking garage with no clear indication where to park.

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Helpful?
Thank 88annettes
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager

Dallas, Texas
Reviewed 24 September 2015

I stay at this hotel because the overall staff has excellent customer service. The room was clean and the housekeeping staff were great. This visit they want to charge me for every little thing. I was disappointed that one of my favorite hotels has changed so much! Oh well moving on to find another great place to stay at LAX.

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Helpful?
Thank 208sm208
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

We appreciate you taking the time to share your comments with us. It truly disappoints us to read that your stay with us wasn’t as you had hoped. Our goal is to provide our guests with a memorable experience and the service they deserve. Please accept our sincerest apologies for the inconveniences you experienced during your stay. We hope you...

Navenby, Lincolnshire, United Kingdom
Reviewed 24 September 2015

Standard airport hotel with the benefit of a free shuttle bus to the airport every 15 minutes or so. Fair choice of breakfast, nicely cooked. Small outside swimming pool on the second floor where you could watch planes coming in. Quite basic but nice to cool off in.

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Helpful?
1Thank Davydiva
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were generally pleased with our hotel and the services we offer. We certainly appreciate the comments on those areas we can look to improve on. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager

Broadstairs, United Kingdom
Reviewed 24 September 2015

A very plush hotel, looks good, staff good, rooms great...very clean and a high standard. Stayed one night before flying out to Hawaii. Sat with friends in the bar area in the evening, staff did not mind us moving tables to sit 20 people together. Food prices a bit over the top, and drinks about the same as other hotels...

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Helpful?
Thank marty w
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also...

Georgia
Reviewed 23 September 2015

This was my first visit and wasn't knowledgeable enough to realize I was being checked into a room facing the airport. Granted, you are next to LAX, but I thought more may have been done for noise attenuation (thicker glass, soundproof curtains, etc) than obviously is. Every 20 - 30 minutes all night long I was awakened to the jets....

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Helpful?
Thank ttmb
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again for letting us know that we did a good job for you overall, but also...

Christchurch, New Zealand
Reviewed 22 September 2015

Stayed here for 1 night after a long flight. Was able to check in early. Bed was comfortable. Food at restaurant was delicious, breakfast buffet had a great selection. Airport shuttle fast and frequent.

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Helpful?
Thank brydee8
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager

Reviewed 22 September 2015

We only stayed here for one night in transit as we had an early flight to catch the next day. There are free shuttles from the airport so that is handy. I cant comment too much about the hotel as like I said we were only there one night and got in late. I wanted to write something so other...

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Helpful?
3Thank Kristy J
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

Thanks for the feedback on your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I am very sorry to hear that you were generally disappointed with your stay. For your information, holds are released immediatley but we have no control over when your bank releases the funds. Thanks again for your comments. We truly appreciate...

Nottingham, United Kingdom
Reviewed 22 September 2015

stayed here overnight after a long drive from San Francisco. Car hire drop off was a 8 usd taxi fare away. However, you can walk towards the rear of the hotel to catch the local bus into Los Angeles. The check in was friendly, the hotel is close to the airport and they have a shuttle service. The room was...

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Helpful?
Thank charlie_dog
Paul1132, General Manager at Crowne Plaza Los Angeles International Airport Hotel, responded to this review

I'm glad to hear that you were pleased with our hotel and the services we offer. Thanks for choosing the Crowne Plaza LAX and we hope to see you again soon! Best Regards, Paul Gibbs General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Century Taproom
Century Taproom
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel - Los Angeles International Airport (LAX)! Our 613 room, full- service hotel is the gateway to Los Angeles. Located less than one mile from the LAX terminals, with 24-hour complimentary shuttle service to and from LAX! While only steps away from LAX, the Crowne Plaza Hotel-LAX is convenient to all major southern California area attractions, including Hollywood, Disneyland, Universal Studios and The Los Angeles Convention Center. Immediate access to the I-405 and I-105 freeways and the beach communities of Marina Del Rey, Santa Monica, Venice Beach, Manhattan Beach and Redondo Beach are just minutes away! Also, the shopping and business districts of El Segundo, Culver City and Westchester are all within 3 miles! The Crowne Plaza - Los Angeles International Airport has 14,000 sq feet of flexible space, with an emphasis on service and convenience. Our experienced Crowne Meetings Director and Certified Wedding Consultant hold the highest recognition of Certified Meeting Professional, CMP, and will ensure your meeting, social event or wedding is a complete success. After a long day of business meetings or sightseeing you will enjoy our Sleep Advantage program, which includes premium bedding, sleep amenities, guaranteed wake-up calls and designated quiet zones.Come stay and play with us in Los Angeles! ... more   less 

Additional Information about Crowne Plaza Los Angeles International Airport Hotel

Address: 5985 West Century Boulevard, Los Angeles, CA 90045-5477
Region: United States > California > Los Angeles > Westside
Price Range: $197 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles International Airport Hotel 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
Crowne Plaza Lax
Hotel Style:
#24 Best Value Hotel in Los Angeles
#38 Romantic Hotel in Los Angeles
#48 Family Hotel in Los Angeles
#67 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles International Airport Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from Airstrip and main road noise”
Santacruz68, 26 Apr 2017 | Read review
“Higher floors with access to the lounge.”
lanu11, 21 Apr 2017 | Read review
“Get to the executive lounge one hour before the closing time.”
kennethcwng, 21 Apr 2017 | Read review
“Rooms on the top floors have a great view over the runway for the plan spotters.”
DMB2014, 10 Apr 2017 | Read review
“Higher floor may have better view.”
KOHARU2985, 8 Apr 2017 | Read review
5 of 5
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US$149* /night
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