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Crowne Plaza Los Angeles International Airport Hotel

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Traveller (607)
Room & Suite (359)
Dining (135)
Overview
  • Excellent30%
  • Very good47%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
“ihg member”(23 reviews)
“free shuttle”(87 reviews)
“club floor”(23 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,035)
There are newer reviews for Crowne Plaza Los Angeles International Airport Hotel
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Traveller rating
527
737
256
74
58
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527
737
256
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Show reviews that mention
All reviewsihg memberfree shuttleclub floorshuttle servicean early flightbreakfast buffetmanhattan beachbetween flightsnext morningcentury blvdan overnight stayrental carcomfortable roomstayed here for one nightshort stayparking garagerooms are large
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821 - 825 of 1,652 reviews
Reviewed 27 May 2016

Convenient location to LAX’s Terminals if you have a late night or early morning departure. Transfer from the terminal to the property is really easy and van drivers are really helpful and friendly. Front desk staff were really lovely and very accommodating. Check in and...More

Thank VoyageReport
Response from Paul1132, General Manager at Crowne Plaza Los Angeles International Airport HotelResponded 3 June 2016

Thanks for taking the time to review your stay with us. I am so glad that you enjoyed your stay and we look forward to welcoming you back again. Cheers!! Paul Gibbs General Manager

Reviewed 25 May 2016 via mobile

At check out i was attended by Maricela ( a short girl, blonde) she was never nice to me instead she was giving me dirty face at all times. She never explained my bill and i asked her to do so she was really rude...More

Thank helmut881
Response from Paul1132, General Manager at Crowne Plaza Los Angeles International Airport HotelResponded 9 June 2016

Please accept my sincerest apologies for the situation described in your review. There is certainly no excuse so I will not try to offer one. I can assure you that we are focused on continually improving everything about the hotel and I do hope that...More

Reviewed 24 May 2016 via mobile

I checked in and went to the bar/restaurant at 9 pm. The bartender, Lynn, was a rockstar!!! For some reason, they were switching their systems over for computer stuff while things were still open (instead of waiting until everything was closed for the night). Lynn...More

Thank Realtravelingthomas
Response from Paul1132, General Manager at Crowne Plaza Los Angeles International Airport HotelResponded 3 June 2016

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again...More

Reviewed 23 May 2016 via mobile

Did not expect much on a one night stay here on a recent trip. I was pleasantly surprised - clean hotel with nice rooms and a great lobby and restaurant area. Service was excellent - found a loose button on my suit jacket and they...More

1  Thank triphopper
Response from Paul1132, General Manager at Crowne Plaza Los Angeles International Airport HotelResponded 3 June 2016

Thank you for sharing the positive comments regarding your recent stay with us here at the Crowne Plaza Los Angeles Airport. We strive to provide personal service to every guest and I will be sure to share your comments with our entire staff. Thanks again...More

Reviewed 23 May 2016 via mobile

I normally stay at the Hilton down the street as I get pretty good benefits due to status. I was told this hotel treats Priority Club Platinum members well and given its more modern appearance I thought it was worth giving a try. I am...More

Thank Tim M
Response from Paul1132, General Manager at Crowne Plaza Los Angeles International Airport HotelResponded 3 June 2016

I am glad to hear that you enjoyed your recent stay with us here at the Crowne Plaza Los Angeles International Airport. I will be sure to share your comments with all of our associates here and we will look forward to welcoming you again...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$140 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Best Value Hotel in Los Angeles
#37 Romantic Hotel in Los Angeles
#39 Family Hotel in Los Angeles
#66 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$140 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Best Value Hotel in Los Angeles
#37 Romantic Hotel in Los Angeles
#39 Family Hotel in Los Angeles
#66 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (607)
Room & Suite (359)
Dining (135)
Pool & Beach (18)
Amenities (41)
Business Centre & Event Rooms (7)
Questions & Answers
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DavidJLark
17 March 2018|
AnswerShow all 10 answers
Response from Paul1132 | Property representative |
We can check you in early only on a space available basis. Much of it depends on previous night's occupancy and how many people depart early. We will do our best to accommodate your request.
1
Vote
TARUNSURAT
8 March 2018|
AnswerShow all 4 answers
Response from Mark V | Reviewed this property |
It would probably be better to stay at a hotel closer to the cruise terminal in Long Beach; there are a plethora of hotels near the terminal. On the day you board the cruise it can be kind of hectic and I always prefer to... More
1
Vote
TARUNSURAT
8 March 2018|
AnswerShow all 3 answers
Response from RidgeeDidge59 | Reviewed this property |
If you are happy taking transport from LAX to any LA destination then yes. The hotel is 5 minutes from the airport that is why we use it - almost walking distance! The free shuttle runs approx every 15 minutes to/from LAX... More
1
Vote
Room Tips
"Put your restaurant bill on your room - to get more points"
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"Try to find a room on the opposite side tot he runways."
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"Quiet floor is adult only."
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"Very handy to LAX"
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