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Holiday Inn Express - Los Angeles Downtown West

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181 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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San Diego, California
Reviewed 5 days ago NEW

This was my first stay at Holiday Inn Express LA Downtown. Great staff and clean rooms. I was most impressed when I got a voicemail message and a follow-up call from Aida that I left my IPad in my room. She is superb and immediately arranged for my IPad to be shipped back. Stellar service - thanks Aida!!!

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Thank ggomeshouston
Redlands, California
Reviewed 1 week ago via mobile

After spending all day walking around downtown Los Angeles this Holiday Inn Express was a welcome Oasis at the end of the day. Safe, friendly, convenient. We will definitely stay there again. Parking was convenient for our needs and the location is great. The staff is friendly and helpful.

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Thank Tessx
Preston, United Kingdom
Reviewed 30 January 2017

I'm from the Uk, so bear that in mind when reading this review! I was in LA on business and asked to get somewhere close to the office under $200. My travel company found me this place. It was 1.7 miles from my office, and I had planned to walk from hotel to office, however after spending 10 mins walking...

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1Thank M D
IHGService, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Hi M D, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to hear that you found our staff friendly. However, we are sorry to hear that some of our amenities...

Reviewed 9 December 2016 via mobile

It's close to downtown businesses area and hotel provide free shuttles to there. The staffs there are very friendly and helpful, especially the front desk and the shuttle driver. I got also room upgraded.

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Thank Jim W
Management response:

Dear Jim W, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aida Pineda

Colombo, Sri Lanka
Reviewed 2 December 2016

The hotel is located very lose to Mc Arthur park Red line subway station. I took a taxi from air port to the hotel at a cost of 60USD in the night worthless. The subway station is very close and hotel has got a free shuttle service you can access even the next subway station. The return trip from the...

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Thank Nadeera M
Management response:

Dear Nadeera M. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff

Montclair, New Jersey
Reviewed 14 November 2016

Nice, clean room, good free breakfast, free parking. Vending machines only. No room service. It's located in the barrio. Lot's of homeless people. I did not feel safe walking anywhere. Good thing I rented a car.

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2Thank JASZ62
IHGService, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear JASZ62, Thanks for the feedback on your recent stay with us and for choosing IHG for your lodging needs. I am glad to read that you found our clean room, breakfast and parking space commendable. I am sorry for the challenges you have encountered with our room service program as well as the location of the hotel. Your concerns...

Melbourne, Australia
Reviewed 26 September 2016

A very comfortable hotel in a lively Latino neighbourhood that I really liked. Very friendly and helpful staff. A reasonable selection from the breakfast bar, but it was a shame that they used disposable dishes and cutlery. I'd prefer that they were more environmentally responsible. Excellent access to the Metro trains and busses to get to other LA attractions.

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Thank VeraH31
Lakewood Pierce County, Washington
Reviewed 22 September 2016

Stayed here for 6 nights while in town for a conference. The great parts...Dennis who drove the shuttle and does just about every thing else here. A delightful man who steered us to wonderful restaurants in the area and was so very wonderful getting us to and from the convention center. The not so good parts...Robert, one of the desk...

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Thank purplenell53
IHGService, Guest Relations Manager at Holiday Inn Express - Los Angeles Downtown West, responded to this review

Dear purplenell53, Thank you for staying with us and submitting your review. I am delighted to hear about the great service you received from our shuttle service. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance in some areas. I am sorry for any...

Escondido, CA
Reviewed 18 September 2016

Experienced a comfortable stay in Westlake area at this highly rated HI Express. Agree with most positive comments and compared to downtown LA, the price was right and free parking too. Clean room nicely set up for business traveler with well lit desk, large TV with numerous channels and comfortable bed. Just a few comments to share include that the...

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1Thank peejay10
Oxford, United Kingdom
Reviewed 10 September 2016

The hotel is very clean and modern looking. Staff are very helpful, they have tap cards for metro which we borrowed to put day pass on to explore Hollywood and San Santa Monica. The rooms are clean, beds are very comfortable and bathroom was spotless. Very good security you needed your room card to enter the elevator as hotel is...

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2Thank happycamper186361

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning

Additional Information about Holiday Inn Express - Los Angeles Downtown West

Address: 611 South Westlake Ave/I-10, Wilshire Blvd./6th St., Los Angeles, CA 90057
Region: United States > California > Los Angeles > Central L.A
Price Range: $262 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Los Angeles Downtown West 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Los Angeles
Ramada Los Angeles
Los Angeles Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express - Los Angeles Downtown West staff and other travellers.
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Questions? Get answers from Holiday Inn Express - Los Angeles Downtown West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go Elsewhere”
 of 5 bubbles JASZ62, 14 Nov 2016 | Read review
“top floor, any orientation other than south where view is of an abandoned building”
 of 5 bubbles peejay10, 18 Sep 2016 | Read review
“Don't stay here if a pool is important to you”
 of 5 bubbles metsontheroad, 24 Aug 2016 | Read review
“Ask for a suite”
 of 5 bubbles Quasarsoujourner01, 13 Jun 2016 | Read review
“As far away from 6th Street as possible as it's loud at all hours + sirens”
 of 5 bubbles hotelreviewer333, 29 Mar 2016 | Read review
5 of 5