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Sheraton Universal Hotel

Traveller (42)
Room & Suite (67)
Video (1)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Sheraton Universal Hotel has just completed a $25 million renovation. The extensive renovation or our hotel in Universal City, California encompassed a complete refurbishment of our 461 guest rooms and suites in order to create a modern, sleek, minimalist ambiance in a soft warm palette encompassing camel tones with touches of yellow and gray. The California’s Restaurant had a redo of its floor and wall coverings as well as fabrics. The excitement of Southern California awaits you at Sheraton Universal Hotel, where we roll out the red carpet to make you feel at home. Situated next to Universal Studios Hollywood, our hotel plays host to musicians, actors and other entertainment industry stars; the Hollywood Bowl is just two miles away, and downtown Los Angeles is within easy reach via the Red Line Subway. Sample flavorful dishes at California's, our on-site restaurant, a vodka cocktail at In the Mix.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
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Location

Full view
99Great for walkers
Grade: 99 out of 100
36Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
82Reviews
130Photos
31Q+A
14Room tips
Traveller rating
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Popular mentions
This is a beautiful hotel, the rooms are a decent size and the bathrooms are clean and well kept. The restaurant, the Californians, had very nice food options. I recommend at least two nights at the hotel to enjoy the hotel and Universal Studios and the city walk area. The walk
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Recently, my work took me to Los Angeles for two nights. I ended up staying at the Sheraton Universal Hotel right next to Universal Studios and the theme park. My plane was delayed for 6 hours, so I ended-up at the hotel at 3:15 AM. The front desk was staffed and I was able
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Response from RUSS728, General Manager at Sheraton Universal Hotel
Responded 5 days ago
Dear Guest, Thank you very much for your recent stay and for your kind and constructive comments regarding our hotel. Hopefully the next time you visit our area you will have a little time to enjoy many of the wonderful places to visit just minutes away from us. These include the Hollywood Bowl, Hollywood, Griffith Park and of course, Universal Studios. Have a great day and thanks again for being our guest. Russ Cox GM
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We came to LA for a spring break trip and added Universal Studios to our agenda. We did a half day at Hollywood area tours and a full day at Universal Studios. (One day at Universal is all you need, BTW). The Sheraton was a great choice! It is walking distance to the park
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Response from RUSS728, General Manager at Sheraton Universal Hotel
Responded 6 days ago
Dear Guest, Thank you very much for your recent patronage and for your kind comments about our hotel. We are very proud of our central location to a wide variety of sites to see and visit, and of course our short walk to Universal Studios. Thanks again for staying with us and we hope to have you back with us sometime in the near future. Sincerely, Russ Cox GM
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This is a nice hotel and very near to Universal Studio. The rooms are big, the beds are really comfortable, you get 4 pillows to a bed, and rooms are cleaned daily. Breakfast is nice but unvarying ( fruits, cereals, scrambled eggs, nice crispy bacon, sausage, salmon, and a
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Response from Adventure02543255181, Manager at Sheraton Universal Hotel
Responded 6 days ago
Thank you for taking the time to share about your experience with us. We appreciate the kinds words about our staff. They will be delighted to hear what you had to stay. I understand your frustrations with the WiFi, but I am happy to tell you that this is currently being worked on. On your next stay with us our WiFi project will be complete and you will be able to enjoy surfing the web and streaming at lightning fast speeds. Once again, thank you for your honest review, we hope yo see again very soon.
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The location of this hotel is great if you want to go to universal studios or the city walk. The city walk is all chain restaurants and souvenir shops. If you want a place that is close to interesting restaurants or anything like that, this is not the place. It is a hotel for
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Response from RUSS728, General Manager at Sheraton Universal Hotel
Responded 1 week ago
Dear Guest, Thank you very much for choosing the Sheraton Universal for your recent trip to our area and we appreciate your many nice comments. I am sorry we were unable to provide you with information about unique restaurants in our area, for there are many. I will pursue a solution so that we won't have similar issues in the future. Again, thank you for being our guest and for sharing your valuable feedback. Russ Cox General Manager
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A person in our group stayed in the area longer after the rest of us had checked out and were on our way to the airport. He left his bags at the concierge and picked them up much later in the day.
1 vote
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This is a safe area and close walking distance to Studio walk with many attractions and places to shop & eat to include Universal Studios during the day., I walk at night as well, however to be safer you should probably walk with another person or walk alone during daylight hours.
1 vote
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Online is the best option. Our family splurged a couple years ago and went with the VIP. Yes, it was really pricey, but we don't regret it. Had the best time, got to go on every ride and never had to wait in line. We figured we were going to pay a lot of money for the park anyway, and it was a one-time family event. We had never been before then, and we may not get to go back for years to come. The kids will never forget the great memories from our day there. My kids made fun of me, I had to close my eyes on the ride in the castle...scary stuff in there!!! Have fun! Try the warm butter beer on a cold day (or night).
1 vote
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I'll do better, I have VIDEO. I stayed there this past November. They won't allow video links here...so just search YouTube: Sheraton Universal City – Los Angeles (Review). Stay at The Hilton right next door. Comparatively same price – FAR better quality.
2 votes
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Only to Universal, there are bus tours that may offer transportation to Disneyland but can be pricey. I would suggest renting a car a couple of days if possible or Uber
0 votes
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1234567
"Try to get a studio/theme park view; it should be quieter."
"Valley view was beautiful"
"Avoid the lower floors (1-2) as people smoke at the balconies."
"I would say the higher the floor, the less noise."
"Head to Club Lounge and ask for Lemar"
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PRICE RANGE
US$214 - US$379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton universal hotelsheraton los angeleslos angeles sheraton
LOCATION
United StatesCaliforniaLos AngelesCentral L.A
NUMBER OF ROOMS
461
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