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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    (818) 980-1212
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    2018-01-01 2018-01-02
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    US$358
    US$253
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    Traveller (491)
    Room & Suite (290)
    Pool & Beach (78)
    Overview
    • Excellent25%
    • Very good35%
    • Average23%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “theme park” (62 reviews)
    “the club lounge” (70 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    Jan 1Jan 2
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,711)
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    1 - 5 of 1,578 reviews

    Reviewed 3 days ago

    If you're going to Universal Studios or doing business in Burbank, this is a good hotel for you. Rooms are nicely appointed, spacious and modern. Front desk service was attentive and helpful. Valets and concierge are readily available. Restaurant is fine - nothing spectacular. Only...More

    Thank Michael Y
    Hotel's Favourite
    Reviewed 3 weeks ago

    From the moment we arrived late on Wednesday evening the staff did an amazing job of making us feel welcome. Drew checked us in and took care of all of our needs and concerns. He really looked after us and made sure the current hotel...More

    Thank SF_explorers_8
    Reviewed 1 week ago via mobile

    The staff at the Sheraton were very welcoming and accommodating during our stay. Our room was very clean and furnished beautifully. The beds were so comfortable and the shower was excellent. The free shuttle bus to Universal was also a huge plus. Thank you to...More

    Thank Kara B
    Reviewed 1 week ago

    Granted that we checked in late in the evening on our arrival date of October 5th, however, when we checked in I was informed that 'housekeeping was running late' and they didn't have my room available. Really, at 11:40pm at night? Housekeeping was still cleaning...More

    1  Thank Noel M
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 1 week ago

    We understand and apologize for the mixup with the room. That can be frustrating when expectations aren’t met and we will share your feedback with the managers and directors involved. Thank you kindly for your time.

    Reviewed 2 weeks ago via mobile

    From the moment we arrived, we have had an amazing experience. They upgraded our room and moved us away from the construction. They escorted us to the room. Complimentary shuttle to universal studios every ten min. The lobby concierge checks the GPS to give you...More

    Thank chulu
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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$236 - US$384 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Starwood, Travelocity, Hotels.com, getaroom.com, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (491)
    Room & Suite (290)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (442)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    travelkween
    28 November 2017|
    AnswerShow all 3 answers
    Response from Txbd75 | Reviewed this property |
    Nothing is free at this hotel or others in the immediate area of the park.
    0
    Votes
    FRR94114
    8 October 2017|
    AnswerShow all 8 answers
    Response from Bethesda M | Reviewed this property |
    Yes! I was informed at the front desk of Sheraton Universal that the renovation is scheduled to be done before holiday season when I stayed there about a month ago. They totally close some floor one after another during... More
    1
    Vote
    MamaBellaLuca
    18 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Room Tips
    "Ask for a remodeled room; and check-in early to make sure you get one!"
    Read review
    "Don't stay here"
    Read review
    "If you have kids and plan to use the pool, you might like a room on the Terrace Level."
    Read review
    "Avoid the tower until construction is done!"
    Read review
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