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11/06/2017 12/06/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$294
          US$269
          US$294
          US$269
          US$294
          US$269
          Traveller (465)
          Room & Suite (268)
          Pool & Beach (76)
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          Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
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          Overview
          • Excellent25%
          • Very good35%
          • Average23%
          • Poor9%
          • Terrible5%
          Travellers talk about
          “city walk” (197 reviews)
          “theme park” (56 reviews)
          Wifi
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.5 Star Hotel
          All hotel details
          Offers from Sheraton Universal Hotel
          Special Offer: Breakfast for 2 Included
          Hotel deals
          Hilton Los Angeles/Universal City
          3,508 reviews
          #59 of 351 hotels in Los Angeles
           
          BLVD Hotel & Spa
          365 reviews
          #92 of 351 hotels in Los Angeles
           
          Nite Inn at Universal City
          172 reviews
          #140 of 351 hotels in Los Angeles
           
          Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
          264 reviews
          #154 of 351 hotels in Los Angeles
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,585)
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          11 - 15 of 1,585 reviews

          Reviewed 3 weeks ago

          The Sheraton Universal needs some MANAGEMENT. We checked in, which was ok, and bypassed all the construction to our room, which was at the end of a long corridor on the 4th Floor. The room was rather tiny, with two double beds. The bathroom had...More

          Thank Tim E
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear Tim E , you expedience is certainly contrary to the expectation we set for our valued guests. It is troubling that your visit was marred . Your feedback is crucial and will be shared with the management involved. We know how our guests look...More

          Reviewed 3 weeks ago

          Nightmare is not a strong enough description. We booked numerous rooms for our family and friends for my daughters wedding. 'Construction' is one thing. No water, is quite another! We literally had NO WATER while trying to get ready for wedding events: bachelorette brunch, wedding...More

          2  Thank bondvacations
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear Bondvacations, on behalf of the Managers and Directors we sincerely apologize for and the missed experience you encountered . There is certainly no excuse for you not to receive the best service we have and during the renovations, things may happen , and if...More

          Reviewed 3 weeks ago via mobile

          This hotel is dated and the rooms have been abused. We haved stayed here four times in the last two years. It appears to have continued to decline as they are headed towards a remodel. The proximity to Universal Studios is the one plus. Until...More

          1  Thank mpdk9
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear mpdk9, it is troubling to us that your stay was marred, although we are going through a renovation that is producing beautiful rooms and space we are highly focused on extending caring service, to help create great memories. We hope to have a chance...More

          Reviewed 4 weeks ago via mobile

          Many thanks to the superb staff of the Sheraton Universal for making us feel not only comfortable, but well cared for during our conference. Shout-outs to super Jennifer, Max, Claribel, and Theresa -- and to Ruth Johnson and the AV staff for going above and...More

          1  Thank Susan Lucille D
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear Lucille D, we understand there was a lapse and certainly apologize for the experience which we share with the managers involved. We also appreciate the comments to the team , which we will share as well and it is hope to create a better...More

          Reviewed 4 weeks ago

          We checked in last weekend for a stint at Universal ... We got upgraded to a renovated room around the pool. The renovation is nice the color seems very light for a hotel and our room was already showing signs of wear ... Overall, it...More

          Thank John M
          Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal Hotel

          Dear John M, we are glad you had a nice stay and you feedback is definitely shared with the team. Your room insights are crucial and very much appreciated , so we can revisit certain areas. We hope your travels bring you back this way...More

          Hilton Los Angeles/Universal City
          3,508 reviews
          #59 of 351 hotels in Los Angeles
           
          BLVD Hotel & Spa
          365 reviews
          #92 of 351 hotels in Los Angeles
           
          Nite Inn at Universal City
          172 reviews
          #140 of 351 hotels in Los Angeles
           
          Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
          264 reviews
          #154 of 351 hotels in Los Angeles
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$245 - US$388 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #86 Business Hotel in Los Angeles
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 457
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Hotels.com, Priceline, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and HotelsClick so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Los Angeles >
          • Central L.A
          • Also Known As
          • Sheraton Los Angeles ,
          • Los Angeles Sheraton
          Add Photo Photos
          Traveller (465)
          Room & Suite (268)
          Pool & Beach (76)
          Dining (70)
          Hotel & Grounds (420)
          Bathroom (40)
          Business Centre & Event Rooms (9)
          Family and Play Areas (2)
          Nearby
          BLVD Hotel & Spa
          365 reviews
          .50 km away
           
          Nite Inn at Universal City
          172 reviews
          .35 km away
           
          The Garland
          2,913 reviews
          1.22 km away
           
          Hilton Los Angeles/Universal City
          3,508 reviews
          .23 km away
           
          Nearby Restaurants
          Good Neighbor
          90 reviews
          .35 km away
          Saddle Ranch Chop House
          367 reviews
          .36 km away
          Miceli's
          134 reviews
          .34 km away
          Mel's Diner
          113 reviews
          .41 km away
          Nearby Attractions
          Jurassic Park The Ride
          5 reviews
          .38 km away
          The Walking Dead Attraction
          10 reviews
          .41 km away
          Escape Room Games
          27 reviews
          .39 km away
          The Baked Potato
          30 reviews
          .33 km away
          Questions & AnswersAsk a question
          MamaBellaLuca
          My family is planning a visit in November 2017, will the renovation completed by then? I am a SPG platinum member, are my children welcome to the club lounge with me during our stay?
          18 April 2017|
          Answer Show all 4 answers
          Response from Sheratonmanager001 | Property representative |
          Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
          1
          Vote
          Kathryn T
          Hello I have pre-paid our hotel room for our stay in May 2017 however I booked and paid for it before the notice went on the website advising of construction noise everyday between 8am and 6pm ! I am obviously very concerned about this ! Can someone please advise whether the rooms are finished or when they will be finished ?
          20 February 2017|
          Answer
          Response from Sheratonmanager001 | Property representative |
          Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
          0
          Votes
          Milehikrs
          What have you found, or do you recommend, as the best way to get to the hotel from the Burbank airport?
          4 February 2017|
          Answer Show all 2 answers
          Response from Sheratonmanager001 | Property representative |
          Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
          1
          Vote
          Room Tips
          "Rooms on lower level have walkout to the pool."
          Read review
          "choose a room several floors below the 21st floor party room or you will hate them."
          Read review
          "Our room was on the level below the lobby just down the hall from the restaurant - very quiet"
          Read review
          "The higher you go the better view of the Valley (floors 18 are the best)"
          Read review
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