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Sheraton Universal Hotel

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Traveller (536)
Room & Suite (345)
Pool & Beach (79)
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Overview
  • Excellent25%
  • Very good36%
  • Average23%
  • Poor9%
  • Terrible7%
Travellers talk about
“city walk”(131 reviews)
“club room”(59 reviews)
“theme park”(55 reviews)
AMENITIES
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Universal Hotel
Special Offer: Visit Southern CA!
Hotel deals
Offers from Sheraton Universal Hotel
Special Offer: Visit Southern CA!
Hotel deals
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Reviews (1,769)
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1,631 results
Traveller rating
420
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LanguageEnglish
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420
537
383
163
128
Show reviews that mention
All reviewscity walkclub roomtheme parkfree shuttlewalking distance to universal studiosvisiting universalself parkingan upgradelobby barhollywood hillsshuttle servicebagelsconciergecitywalkburbankconferenceconvenience
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21 - 25 of 1,631 reviews
Reviewed April 2, 2018

Everything about this hotel is fantastic. The location is simply amazing just a 5 min walk or complimentary shuttle from universal. The concierge was brilliant booking hotel transfers for us before we arrived and then when we thanked him, he upgraded us to club room....More

Thank Steve A
Reviewed April 1, 2018 via mobile

We enjoyed our stay at the Sheraton Univrasal. Staff were pleasant and the hotel was overall decent. The rooms were relatively small and no closest or drawers (kinda odd). The close proximity to universal is amazing (either by their shuttle or a 5-10 min walk)...More

Thank Bryon B
Reviewed March 30, 2018

This hotel is in a great location if you are going to Universal Studios. A shuttle is provided and it leaves every 15 minutes during park hours, but if you miss the shuttle and don't feel like waiting around for the next one it's a...More

Thank Luv2BTravelling305
Reviewed March 27, 2018

I booked the Sheraton for my family to go to Universal Studios about 6 weeks before our trip and literally almost cancelled every week because of the poor reviews I travel alot for work and would not stay somewhere with some of the issues that...More

5  Thank michellesnyder
Reviewed March 27, 2018 via mobile

We wanted to be at Universal Studios on 31st night, and also wanted a hotel that had quick access to the park. So the Sheraton Universal seemed the obvious choice. It is just literally two minutes away by walking. The hotel has a certain lively...More

Thank Roshini G
Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded March 29, 2018

Dear Guest , we are certainly glad you found the hotel comfortable and convenient. Yes, we totally agree that a comfy room is much needed after have a super day at the park! We hope to see you again soon and thank your for the...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$244 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$244 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (536)
Room & Suite (345)
Pool & Beach (79)
Dining (71)
Amenities (64)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
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Pam S
February 15, 2018|
AnswerShow all 8 answers
Response from CovertOp1 | Reviewed this property |
I'll do better, I have VIDEO. I stayed there this past November. They won't allow video links here...so just search YouTube: Sheraton Universal City – Los Angeles (Review). Stay at The Hilton right next door... More
1
Vote
Joanne H
December 31, 2017|
AnswerShow all 5 answers
Response from BEH2965 | Reviewed this property |
Only to Universal, there are bus tours that may offer transportation to Disneyland but can be pricey. I would suggest renting a car a couple of days if possible or Uber
0
Votes
Marie182
December 29, 2017|
AnswerShow all 5 answers
Response from 64patrica | Reviewed this property |
can’t help you on your questions but have you called the hotel for answers?
0
Votes
Room Tips
"Higher up is probably better"
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"Ground floor was great for easy access to shuttles, gift shop and lobby bar."
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"Corner Rooms seem to have better water pressure (if you like Showers with Strong Water flow/pressure)"
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"The concierge was very pleasant and helpful is the only positive thing we have to say"
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