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Magic Castle Hotel

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1 room 2 adults 0 children
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2,953 Reviews from our TripAdvisor Community

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Showing 2,670: English reviews
Newcastle, Australia
Reviewed 4 November 2013

Don't think twice about staying here. You will get value for money and the location could not be better. We could not fault the service from the staff. A special big thank you to Nick as he bought gluten free food for my daughter who has celiac disease. We would not have known where to start so we were really...

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3Thank catherine111111
Canberra, Australia
Reviewed 31 October 2013

My wife& i stayed here for two nights. The staff are outstanding &cant do enough for you. Location is great,room is big clean & comfy. Complimentry soft drinks,snacks &DVD's are a great touch. Great value, you wont be dissappointed. S&J Canberra ACT

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3Thank James C
Australia
Reviewed 31 October 2013

I do love staying at The Magic Castle hotel and the Service and Location are second to NONE! I hate to say this because I do absolutely love the Magic Castle hotel but the hotel exterior and the rooms are looking a little tired since last time I visited 4 years ago. I absolutely cannot fault the staff or the...

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Thank ShoegalAustralia
HotelManager, General Manager at Magic Castle Hotel, responded to this review

Thank you so much for coming back to stay with us! We sincerely appreciate our repeat guests. We are constantly updating our rooms and I'm sorry that you found your room to look tired. As I write this, we're completely painting a suite and renovating a bathroom with new tile and fixtures. We recently painted the entire exterior of our...

Shanghai, China
Reviewed 27 October 2013

I stayed there with my husband for one night early this month. I have read a lot of good reviews of this hotel on tripadvisor and had much expectation towards it. But I should say after our stay there, I just can't figure out why it gained so many good appraisals. For me, it was not that good actually. The...

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13Thank StellaPan
HotelManager, General Manager at Magic Castle Hotel, responded to this review

Dear StellaPan, I was so sorry to hear that you didn't enjoy your night with us. We should have absolutely carried your bags for you. As you point out, we don't have an elevator and there are some rooms that require some real stair climbing....which is why we have staff to do this for our guests. Why this wasn't done...

Carlisle, United Kingdom
Reviewed 27 October 2013

We booked a standard double room for my husband and I. Room was comfortable and had all necessary facilities and was quiet (we asked for quiet as like our sleep). Rooms were cleaned daily to high standard. Location was great for attractions of LA and staff at hotel helped book trips etc and gave advise on public transport, restaurants etc....

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2Thank Nicola29
HotelManager, General Manager at Magic Castle Hotel, responded to this review

Thank you so much for writing about your experience. I'm so glad you enjoyed your stay so much. Please come stay with us again!!! Sincerely Darren Ross

Los Angeles, California
Reviewed 26 October 2013

Imagine staying in the heart of Hollywood and receiving 'film-star' service! We stayed here for 3 nights at the end of a 4 week long trip in California and before going on a cruise, and this hotel was just 'magic' They did all our laundry for free and delivered it beautifully wrapped. The 3 guys who man the reception desk,...

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Thank Margaret C
HotelManager, General Manager at Magic Castle Hotel, responded to this review

Hello Margaret C, I loved reading your review of our hotel, I'm so glad you loved it so much! The three gentlemen you mentioned were also very happy reading it, of course! The complimentary laundry service is a new and fun service we're providing and I'm glad it was useful to you. If you are on vacation....we don't want you...

Perth, Australia
Reviewed 23 October 2013

Had 8 nights at this seemingly fairly normal hotel and was blown away by the incredible customer service. The two Nicks, Kevin and Monica demonstrated what excellent customer service is all about. Whether it was assisting with luggage (don't even think of offering a tip - they wont accept it) complimentary laundry, recommendations and booking tours, free snacks and drinks,...

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Thank Joy E
Eden Park, Victoria, Australia
Reviewed 23 October 2013

We stayed at this hotel in September 2013 with two boys aged 15 & 11yrs in a 1 bedroom. The boys slept on a divan in the lounge. From the minute we arrived until we left we found the customer service excellent, even our 11 yo said it was the best customer service of any hotel and the nicest and...

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2Thank ChristineBob
Nottingham, United Kingdom
Reviewed 22 October 2013

This is a late review but I have joined trip advisor and want to review the places I have been, This hotel was pretty great, the rooms were nice, the beds were very comfortable, your only a short distance from shops and bars, it's a very nice hotel.

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Thank Ben F
Melbourne, Australia
Reviewed 21 October 2013

We stayed here for 3 nights in September (2 adults 3 kids). We have travelled extensively for many years but i have never before come across the calibre of staff i encountered at this hotel. The 2 Nick's and Kevin were amazing. Nothing was too much trouble for them. They were knowledgable in all areas on things to do and...

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3Thank Chris H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just one block from Grauman's Chinese Theatre, Hollywood Walk of Fame, and the Hollywood/Highland Center. We feature mostly very large One-Bedroom Suites. We also have smaller "Single" rooms, which are great for short stays and we have Two-Bedroom suites that sleep up to six people. All suites have a full kitchen, dining area, living room with pull-out sofa, and either one or two private bedrooms. We don't just talk about amazing guest service...we live it. Come and experience a truly unique and independent hotel. Enjoy the complimentary snacks available 24 hours a day, complimentary breakfast, and complimentary WiFi. Turndown service every night, and a newspaper delivered to your door each morning. Also enjoy access to the private club, The Magic Castle. There are age and dress code restrictions, so please ask us about it. ... more   less 

Additional Information about Magic Castle Hotel

Address: 7025 Franklin Avenue, Hollywood, Los Angeles, CA 90028-8603
Region: United States > California > Los Angeles > Central L.A
Price Range: $308 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Magic Castle Hotel 3.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Magic Castle Los Angeles
Hotel Magic Castle
Hotel Style:
#1 Family Hotel in Los Angeles
#2 Romantic Hotel in Los Angeles
#11 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Magic Castle Hotel staff and other travellers.
48 questions
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Questions? Get answers from Magic Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with no stairs.”
 of 5 bubbles 621grierson, 13 Feb 2017 | Read review
“suites are very roomy. we had 106 its the best suite there added extra 2 x bathrooms.”
 of 5 bubbles Party19721803, 5 Feb 2017 | Read review
“Great Service lots of complimentary offers including vegemite for the Aussies.”
 of 5 bubbles 361melanieb, 26 Jan 2017 | Read review
“If you can't handle stairs, ask for a room with no stairs, there is no lift at this hotel.”
 of 5 bubbles catskinner18, 20 Jan 2017 | Read review
“Rooms overlooking the pool with a balcony are great”
 of 5 bubbles 836grahamh, 20 Jan 2017 | Read review
5 of 5