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Hotel Los Gatos

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Hotel Los Gatos
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530 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Los Angeles, California
Reviewed 19 September 2015

The hotel staff went out of their way to ensure all of our needs were met. Truly exceptional service! A bit out of the way from the rest of the bay but well worth it in my opinion for the peace and quiet.

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Helpful?
Thank JustinDY3
hotelLG, General Manager at Hotel Los Gatos, responded to this review

Thank you for your kind words. The team works diligently to provide excellence service!. We hope next time you return you can spend time exploring Los Gatos. Our town has so much to offer.

NYC
Reviewed 7 September 2015

I loved staying here! The staff was a bit spacy. They could not have been friendlier but seemed to forget some of my requests-like room service for breakfast...turning off AC, fixing a remote that wasn't working. As I said staff super friendly just not "on it' as I would expect from a super nice hotel like this. I would absolutely...

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1Thank mom02NYC
hotelLG, General Manager at Hotel Los Gatos, responded to this review

Thank you for your comments. I was disappointed we let you down. As you can see from our past reviews, this is not normal for us. I hope you will give us another opportunity so you can experience the real "Hotel Los Gatos".

Sunnyvale, California
Reviewed 30 August 2015

We stayed in a King Suite overlooking the pool, all the windows made the room even bigger, but still very intimate with privacy blinds and a fire place. My wife started with an 80 min. Massage at Cure Med Spa which is in the hotel (she loved it). We had dinner elsewhere, but will definitely have dinner at Dio Deka...

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Thank cmac764
hotelLG, General Manager at Hotel Los Gatos, responded to this review

Thank you so much for choosing us to spend your special night away. The Spa has been getting rave reviews. We hope you don't wait another year to return.

Los Angeles, California
Reviewed 27 August 2015

My boyfriend and I stayed here for a romantic weekend away and were thrilled with the accommodations and location. Our room came complete with a fireplace and was very large. It was on the ground floor and we walked out from our patio to the spa every evening. Next door there was a park that had a free concert one...

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Helpful?
Thank Pianobaby
hotelLG, General Manager at Hotel Los Gatos, responded to this review

We are so happy your enjoyed your getaway. Yes, Los Gatos has been small events throughout the year and add to a great experience. Many of our rooms has fireplaces, but its important to book the proper room type to ensure. We hope to see you soon!

Los Angeles, California
Reviewed 25 August 2015

I've stayed at all the LG hotels and we like this one best. Nice pool. Clean, quality rooms. Nice bar and restaurant. I love the location and it's always a great experience. You can walk to nearby restaurants, coffee or take a hike in the Los Gatos Mountains...

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Helpful?
Thank marsla443
hotelLG, General Manager at Hotel Los Gatos, responded to this review

Thank you for letting us know about your excellent stay. We are so happy you continue to enjoy the hotel and all that Los Gatos has to offer. Hurry back soon!

Sonoma, California
Reviewed 21 August 2015

First time in Los Gatos. It's a great little town. Enjoyed this hotel very much. The room was clean, the bed was comfortable and the bathroom was fine. It would not call the room large. Decor was definitely a grade above a Best Western as is the over building design. It was disappointing that they charged for a basic breakfast....

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Helpful?
1Thank Bigal1953
hotelLG, General Manager at Hotel Los Gatos, responded to this review

Thank you for your comments. Our unlimited breakfast buffet is only $10.00 A great value to start the day. Los Gatos also has wonderful restaurants serving breakfast if a full menu is what you are looking for.

Bellevue, Washington
Reviewed 18 August 2015

Pros Housekeeping did excellent job Reception, hallways and shared areas nice Parking garage clean (although one morning stank from someone smoking there) Nice bathroom, towels and toiletries Good free in room Wi-Fi Nice room location as requested top floor and quiet Convenient location walking distance to nice restaurants and shopping Cons Concierge we had requested to book tennis court for...

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Helpful?
1Thank David J
hotelLG, Hotel Manager at Hotel Los Gatos, responded to this review

I see that you had a few concerns over your time with us and we look at this as way to enhance our team’s services in the future. As the hotel does not have tennis courts on property and Los Gatos is a small town, our staff is limited to the policies, availability and hours of the private facilities here...

Cool, California
Reviewed 17 August 2015

Stayed there in May for a bridal event. We were traveling a long distance and hoped to check in before 3:00 as the wedding was 3:30. Were told that there was a $60 extra charge for early check in; however, when my co-guest checked in at the same time, she wasn't charged, but I was. I had planned to ask...

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1Thank 1Zipadee
hotelLG, General Manager at Hotel Los Gatos, responded to this review

Thank you for your comments. As you stated, our check-in time is 3:00 pm. We strive to have rooms available earlier, but sometimes (as in your case), the hotel was full the evening before and we do not "rush" our housekeeping staff as we want to the room to be in perfect condition. We do offer an early check-in program...

Edmonton
Reviewed 16 August 2015

Unfortunately the baby in the next room was colici. The rooms were very thin, so you could hear everything. Otherwise a great place. Very nice pool, great restaurant. That's it for the review..........

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Thank ashif77
hotelLG, General Manager at Hotel Los Gatos, responded to this review

We so appreciate your comments and we sincerely apologize for the challenges of noise from the room next door. We also encourage you to contact the desk, so we may try and relocate you. We hope you have a chance to return soon.

Houston
Reviewed 16 August 2015

Great boutique hotel! Here's my Pro/Con list: Pros: - Immaculate hotel with spacious suites - Bathroom boasted separate shower and tub and was the size of most bedrooms - Wonderful in-room dining option and local Testarossa wine was a nice touch! - Friendly staff that are eager to help - Priced appropriately - We arrived with our six month old...

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Helpful?
Thank Aparr1230
hotelLG, General Manager at Hotel Los Gatos, responded to this review

We are so happy you enjoyed your stay. Our staff takes great care in preparing for each and every arrival. We hope your family can return soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Mediterranean sophistication blends with California charm to create a hotel reminiscent of a private villa. Hotel Los Gatos is nestled in historic downtown Los Gatos at the base of the Santa Cruz Mountains and a short drive from hyper-paced Silicon Valley and the soothing Santa Cruz coast. Atmospheric guestrooms capture the color and detail of a private villa. Dio Deka restaurant serves its award-winning Hellenic cuisine, and offers room service to our guests. ... more   less 

Additional Information about Hotel Los Gatos

Address: 210 E Main St, Los Gatos, CA 95030-6107
Region: United States > California > Los Gatos
Price Range: $289 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Los Gatos 4*
Number of rooms: 72
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Gatos staff and other travellers.
3 questions
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Questions? Get answers from Hotel Los Gatos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call ahead & speak to Andrea”
 of 5 bubbles jandgherrera, 4 Jan 2017 | Read review
“The hotel needs freshening. It has always been so beautiful and elegant, however something feels and looks as if the pride of ownership has disappeared over time.”
 of 5 bubbles Gammey, 3 Dec 2016 | Read review
“We loved the rooms at the back of the hotel on the ground floor.”
  • Enjoying the living room and the heat of the fire place.
 of 5 bubbles 459eileenb, 27 Nov 2016 | Read review
“Rooms in the second building are closer to the pool however the total property is very small and easy access is offered everywhere.”
 of 5 bubbles niksamar, 23 Nov 2016 | Read review
“Suites are huge - yet cozy and inviting and well designed....Fireplaces are a plus and so east to relax and enjoy the ambience”
 of 5 bubbles marielC8903FK, 17 Nov 2016 | Read review
5 of 5