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Located at the entrance to Kananaskis Country and 40 minutes east of Banff. Stoney Nakoda Resort is a full service hotel,full service restaurant, sports lounge and casino. Guest rooms offer complimentary High speed internet access (Telus Optik) and 42 inch TVs. Free surface parking and space for over sized vehicles. Ask about our seasonal adventure packages
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Location
888 Nakoda Way, Alberta T0L 1N0 Canada
Stoney Nakoda Resort & Casino
3.5 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The hotel/casino definitely looks nice from the lobby when you're checking in. Check in and out were both smooth and quick. The room was adequate. As soon as I walked in I heard the godawful noise of someone having left the phone off the hook, which was not a great first impression. The room was clean and the bed was fairly comfortable. There was no microwave, which was unfortunate, but I guess they want you to spend money on their food. The soaker tub was the nicest thing about this place to be honest, that and it had truck parking.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room was a bit dated but okay and quite spacious. Had a coffee maker but no fridge. The water slide and hot tub were great for the kids and not at all crowded. Evening family meal in the restaurant had good variety and was very tasty. Arriving a bit later in the morning for breakfast, the buffet did not have a lot left, so we went to the nearby Tim Horton's. There is ample parking space for larger vehicles. It's not the fanciest of hotels but it's very convenient to Kananaskis and we were given a good room rate hence the four star rating. We didn't go into the Casino so cannot comment on that.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We decided to stop in here on our way back to Canmore from a sightseeing trip. This is a casino and hotel in the middle of nowhere, meaning there is not much else around it. There is a gas station and Tim Horton's on the way in/out. The casino is small but there were hardly any people there on the two times we visited. Our first visit was much more profitable for us than the second visit but them's the odds. It was very clean however smoking is allowed inside so if you don't smoke you will smell it although it was not overpowering so ventilation must be very good. Nice stop for a bit of fun.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had the opportunity to stay here in two different rooms for business over 10 days. Thankfully, I was not paying the bill. Clearly, the restaurant and casino are the money makers at this hotel. And in fairness, the food is very good, but bring your wallet because it is amazingly expensive. They are the “only game in town” and they obviously know it. If however, you are looking for a restful sleep in a nice hotel this is not the place. In one room the safe didn’t work at all and the TV did not work for almost 3 days. In the other, the closet was nice, but had no hangers. I tried asking, but never did get any. The hotel was supposedly recently renovated, but you can tell these rooms are quite dated. They are basic and housekeeping comes if and when they choose to, and when they actually show up, they only do what they choose to do. I certainly don’t need my bed made every day, but it would sure be nice to have coffee replaced. When you mention anything at the front desk, they seem quite disinterested in helping. One was fast asleep and another was way too busy on his phone. Then there are the kids…. don’t get me wrong I like kids, however they have blackjack events on Friday and Saturday evenings at the casino. And apparently families like to bring their kids to the hotel while they go to the casino and let the kids run wild in the hotel. I kid you not (pun intended) after listening to the stomp stomp stomp outside my door for an hour, I open my door to find there was a hockey game with nets going on at the end of my hallway at 11 o’clock at night. So, bottom line is, if you’re very tired, you need a place to stay, you have earplugs, and you pay less than $100, this is an option. Otherwise keep driving! I do not know what they charge for a room here as my employer paid the bill however, I would never, ever willingly stay here.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip:Â Lots of parking. In fact people will park anywhere here. Do not come on a weekend. Food is good...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian Robas, Owner at Stoney Nakoda Resort & Casino
Responded Dec 7, 2024
Dear Valued Guest, Greetings from Stoney Nakoda Resort and Casino! Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. At Stoney Nakoda Resort and Casino, we strive to provide exceptional service and a comfortable stay, and it’s clear we fell short during your visit. Your comments about housekeeping staff and the rooms have been taken seriously, and we are addressing this with our team to ensure it doesn’t happen again. We would appreciate the opportunity to discuss your concerns further and make things right. Thank you again for your feedback, and we hope to have the chance to welcome you back for a much-improved experience. For the meantime, please don’t hesitate to contact me directly at 403-881-2830 or email me at vvendivil@stoneynakodaresort.com or visit our website for promos on your next visit. Best regards, Vida Vendivil
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wanted to get away for a couple days to unwind. Have stayed here a few times, it was mostly enjoyable. This time was terrible. On check in was given the key to an occupied room, walked in, gratefully no one was in the room only their belongings. There was construction, no one warned us, and was woken up to what sounded like hammering and banging on the wall. The second night there was someone (from the sound of it an adult) running up and down the hallway, they did this 4 to 5 times starting around 2am unitl 3am. Then we were woke up around 6am with what sounded like someone sanding a wall or vacuuming. The sheets are either over starched or really cheap (they are so stiff). I did mention all this when checking out and received a sorry. I was told you can talk to my manager, who was at the counter as well. When I looked at the manager she smirked, I commented she looked uninterested and she looked away. The nice lady at the desk then handed me the general managers card and said I could call him. Really sad this was supposed to be a relaxing get away.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian Robas, Owner at Stoney Nakoda Resort & Casino
Responded Dec 7, 2024
Dear Valued Guest, Greetings from Stoney Nakoda Resort and Casino! Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. At Stoney Nakoda Resort and Casino, we strive to provide exceptional service and a comfortable stay, and it’s clear we fell short during your visit. Your comments about the staff and noise level have been taken seriously, and we are addressing this with our team to ensure it doesn’t happen again. We would appreciate the opportunity to discuss your concerns further and make things right. Thank you again for your feedback, and we hope to have the chance to welcome you back for a much-improved experience. For the meantime, please don’t hesitate to contact me directly at 403-881-2830 or email me at vvendivil@stoneynakodaresort.com or visit our website for promos on your next visit. Best regards, Vida Vendivil
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When booking on the website the price looked good. upon arrival at the hotel we had to pay $40 more than expected for two nights. The room seemed half full of towels and soap(1), cups(2) and we assumed this is how they run things. Painter's type was on some stuff in the room. We got two queen bed and only slept in one the first night. The next night we slept in the other one. when we woke up the next morning, we found a someone else sock in the sheets with us. We call down and let the front desk know. we told them remake the beds while we head out to the Nordic spa. Once we returned the room totally looked different, like the towel rack were full this time and we got more soap(2) and cups(4).
We email of the owner got a respond saying he'll look into it later that day for more info. no responds after a couple of days so I emailed back. To this day he has not responded back.
Good luck future guest.
Lino Toppazzini is the owner name and email is lino@stoneynakodaresort.com
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian Robas, Owner at Stoney Nakoda Resort & Casino
Responded Dec 7, 2024
Dear Valued Guest, Greetings from Stoney Nakoda Resort and Casino! Thank you for your feedback. I’m truly sorry to hear that your stay did not meet your expectations. We take your concerns about consistency and cleanliness very seriously, and I assure you that this is not the standard we strive for at Stoney Nakoda Resort and Casino. We are actively addressing this matter with our team to ensure improvements are made. Your experience is important to us, and we would appreciate the opportunity to discuss it further. Thank you for bringing this to our attention, and we hope to have the chance to provide you with a better experience in the future. For the meantime, please don’t hesitate to contact me directly at 403-881-2830 or email me at vvendivil@stoneynakodaresort.com or visit our website for promos on your next visit. Best regards, Vida Vendivil
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Way too expensive for a 2 star experience. Check in was quick, front desk staff friendly and the lobby is inviting. There is lots of parking. There is only 1 luggage trolley for all to use, our room was super basic. We paid $370 for one night. Paper coffee cups, plastic drinking cups, unnamed coffee, small 42' tv, basic bathroom amenities, stackable meeting room chair for the desk, low quality tissue and toilet paper. The toilet roll holder is standard Super 8 from the 70s and the roll fell off. 3 small pillows on the king size bed. No extra blanket or pillow. No house coat. No USB charging ports. The restaurant menu was uninspiring and very basic. The food was nothing special and I got served my drink in a dirty glass. Our server was great. Went to the fitness centre and then wanted a drink of water, no water station and the drink fountain is disabled. If I'm going to pay nearly $400 for a single night I expect high end finishes and quality products. I want glassware and good coffee.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian Robas, Owner at Stoney Nakoda Resort & Casino
Responded Dec 7, 2024
Dear Valued Guest, Greetings from Stoney Nakoda Resort and Casino! Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. At Stoney Nakoda Resort and Casino, we strive to provide exceptional service and a comfortable stay, and it’s clear we fell short during your visit. Your comments about the hotel's standards have been taken seriously, and we are addressing this with our team to ensure it doesn’t happen again. We would appreciate the opportunity to discuss your concerns further and make things right. Thank you again for your feedback, and we hope to have the chance to welcome you back for a much-improved experience. For the meantime, please don’t hesitate to contact me directly at 403-881-2830 or email me at vvendivil@stoneynakodaresort.com or visit our website for promos on your next visit. Best regards, Vida Vendivil
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent March 1st to 3rd here and was looking forward to relaxing and enjoying my time...Every time I tried to use the pool and hot tub multiple times and there were unsupervised children running everywhere and TBH acting unruly, Sorry I don't want to be responsible for others kids while trying to relax. The noise is crazy... Pretty sure the people staying in the room a few doors down were singing karaoke or just listing to terrible music and then the loud kids in the hallway.... I did give 2 stars as the casino is fun. Do not recommend if you like to sleep though.
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Date of stay: March 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matias Catalan, Guest Services / Front Office at Stoney Nakoda Resort & Casino
Responded 2 weeks ago
Dear valued Guest, We appreciate the time you invested in this review! For us, the feedback is really important to keep learning and provide the best service possible. At Stoney Nakoda Resort & Casino we want all our guest to enjoy our amenities and common spaces. We are really sorry for the situations you had during your stay, and I'll communicate to our teams to be aware of these situations. Thank you again for your support, we would love to welcome back you in the future! Matias Catalan Front Office Supervisor Stoney Nakoda Resort and Casino
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We stayed one night at the Stoney Nakoda Resort.. Having been a guest many times in the past, I had expected much more than what we were greeted with this time around.
The checkin clerk was brusque, and seemed in a great hurry to be done with us. No offer to acquaint us with amenities, no direction to our room, and spoke our room number out loud in front of others. There was no mention of when or where meals were available, no mention of the casino, let alone any offer of free play as was the custom in many of my previous stays. The entire hotel, from the carpet in the entrance way, to the elevator to the fourth floor, to the carpet in the corridor, was filthy. Carpets were torn and bedraggled, there was dirt and dust on the elevator, and someone had spit chewing tobacco on the wall of the elevator. Our room smelled of cigarette smoke. The area around the front entrance had not been swept and was littered with butts and trash. There was no bath mat in our room, no water bottles, no coffee, creamer or sugar for the coffee machine. The refrigerator had been shut off, and the AC was not putting out cold air.
We encountered one singular, great employee, the waiter in the casino who was on his very first shift. He was polite and friendly, and we hope that he doesn’t fall into the same bad habits as his fellow employees. My wife was frightened by a kitchen worker who, being impatient with a slow elevator, began banging on the call button while cursing. Asked if this behaviour would bring the elevator any sooner, he simply grunted and stared at her.
At checkout, we were ignored by the front desk clerk who was in conversation with another hotel employee, until I made our presence known. No inquiry as to as our stay, no desire to interact with us at all. I would expected at least some semblance of curiosity as to how our stay was, how could the management make our next stay better, et cetera. Nothing. Here’s your receipt, no “have a good day”. Simply turn back to the co-worker and continue the conversation.
For the exorbitant price we paid (nearly three hundred dollars for one night), we were sorely disappointed. The Stoney used to be a great alternative to the high prices in Canmore or Banff. At least the hotels in those places are cleaner and more receptive. The Stoney Nakoda is unfortunately turning into a dump, and we’ll not be staying there again.
I wrote to the manager and received not one word of reply.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip:Â Keep going on to Canmore.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went down to be support crew for Season 2 of upcoming Netflix movie and they put us at Casino. Our room when we got there was clean room was to hot. Thermostat would not move off 23 asked them to fix 6 day not fixed. They never once cleaned our bathroom or changed sheets. Towels were clean tho. Asked for wake up calls received one. Had to ask for coffee everyday. Beds were comfy tho. Hotel was unclean as a whole. ON THE BRIGHT SIDE MIA our waitress in lounge was amazing and the food was very good.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christian Robas, Owner at Stoney Nakoda Resort & Casino
Responded Dec 7, 2024
Dear Valued Guest, Greetings from Stoney Nakoda Resort and Casino! Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. At Stoney Nakoda Resort and Casino, we strive to provide exceptional service and a comfortable stay, and it’s clear we fell short during your visit. Your comments about the issues in your room and housekeeping staff have been taken seriously, and we are addressing this with our team to ensure it doesn’t happen again. We would appreciate the opportunity to discuss your concerns further and make things right. Thank you again for your feedback, and we hope to have the chance to welcome you back for a much-improved experience. For the meantime, please don’t hesitate to contact me directly at 403-881-2830 or email me at vvendivil@stoneynakodaresort.com or visit our website for promos on your next visit. Best regards, Vida Vendivil
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Kananaskis Country area.
PRICE RANGE
C$185 - C$268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stoney nakoda hotel kananaskis village, stoney nakoda resort and casino
LOCATION
CanadaAlbertaCanadian RockiesKananaskis Country
NUMBER OF ROOMS
111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
