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The Ritz-Carlton, Marina del Rey

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The Ritz-Carlton, Marina del Rey
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323 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Reviewed 4 days ago NEWvia mobile

We stayed at the Ritz Marina del Ray and had a wonderful experience! The staff is so pleasant and attentive to your needs. We had the partial marina view room which was absolutely beautiful and allowed us to see the sunset over the marina. No detail was left unattended. Best of all there is a Nespresso machine and the hair...

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Helpful?
Thank Ayesha K
Duluth, Minnesota
Reviewed 6 days ago NEW

i had a great stay. my fault but i should have reported that the outlet by the desk was shorted out. It was inconvenient that it wasn't working. housekeeping was great and frnt desk and concierge were very helpful.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank karenv623
Boulder, Colorado
Reviewed 6 days ago NEW

Hotel far exceeds all competition along the LA waterfront. Staff seem as if they know you. Always thinking of how to be of assistance. Pool right on the marina while other properties have pools next to streets, alleys, parking lots. Views, from suites, phenomenal

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank lee m
Santa Clara, United States
Reviewed 1 week ago NEW

This was hands down the best hotel experience I have ever had. Everyone provided excellent customer service and I honestly cannot think of anything that would have made my stay better. Excellent pool, fitness center, and restaurant. Check out the Cast & Plow restaurant. Excellent food and waitstaff! Side note - most comfortable mattress I have ever slept on in...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 956amandaz
Salt Lake City, Utah, United States
Reviewed 1 week ago NEW

The rooms are clean, the service was good & the location was great! I enjoyed the proximity to local restaurants and the view from the room was great to wake up to. I highly recommend this property fo anyone staying in the area.

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Helpful?
Thank Rachel B
Toronto, Canada
Reviewed 1 week ago

This hotel offers an excellence quality of service with no glamour, like some hotels! The staff is really attentive to your need and they don't hesitate to call you by your name. The hotel is really cleaned and you can open the window!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Francois V
Lewiston, New York
Reviewed 1 week ago

Every year, for the past 5 yrs I've come to this hotel for business. Each time they seem to find more way to exceed their customer service. This time it started with a personal welcome email from Crystine. She was a great help with my stay as I brought my fiancee this time. Every luxury you could ever want in...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Harry1209
Madrid
Reviewed 1 week ago

Rooms do not meet Ritz's standards. The room was really cold and the heat did not work properly. Someone came to check it but according to them everything was fine. It was a terrible experience. I got a cold after those 2 nights. Very disappointed.

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Helpful?
Thank MangosdBoston
GeneralManagerMDR, General Manager at The Ritz-Carlton, Marina del Rey, responded to this review

Dear MangosdBoston, Thank you for writing a review regarding your recent stay. I was very unhappy to read that the temperature in the room was too cold and that the air conditioner was not properly repaired during your visit. I am truly sorry that this was your experience and that you departed the hotel without a satisfactory resolution. I will...

Chicago
Reviewed 1 week ago

I always stay at a Ritz when I can. The service is excellent and never disappoints. This trip the waitress at the Cast and Plow did a great job of telling me other places to eat and even had the concierge make reservations for me.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Rick H
Oak Harbor, Washington
Reviewed 1 week ago

Although the hotel was undergoing some exterior painting during our visit and the accompanying noise was bothersome, the hotel and staff are truly 5*. We called to move rooms one day due to the noise, the front desk staff were very sympathetic, told us moving rooms probably wouldn't make a difference. Unsolicited, we were offered a complimentary food and beverage...

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Helpful?
Thank Christi P

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Elegantly perched on one of the largest man-made marinas in the world, The Ritz-Carlton, Marina del Rey is a hotel that offers guests easy access to Los Angeles, as well as a tranquil seaside hideaway to escape the city pace. Enjoy the warmth and laid-back lifestyle of Southern California from one of Los Angeles’ only AAA Five Diamond luxury hotels to call the waterfront home. Here, guests enjoy ocean, marina or city skyline views from soothing guest rooms and suites; a restaurant that source local ingredients from the neighborhood farmers market; a spa that paves the way to well-being; two lighted tennis courts; and LA’s only waterfront pool. Minutes from LAX, Venice Beach, Santa Monica and Beverly Hills, our distinctive Marina del Rey hotel will ensure the memories will linger long after you leave. ... more   less 

Additional Information about The Ritz-Carlton, Marina del Rey

Address: 4375 Admiralty Way, Marina del Rey, CA 90292
Region: United States > California > Marina del Rey
Price Range: $531 - $867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Marina del Rey 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Ritz-Carlton Marina Del Rey Hotel Marina Del Rey
Ritz Marina Del Rey
Marina Del Rey Ritz Carlton
Hotel Style:
#5 Business Hotel in Marina del Rey
#6 Family Hotel in Marina del Rey
#6 Romantic Hotel in Marina del Rey
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Marina del Rey staff and other travellers.
13 questions
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Questions? Get answers from The Ritz-Carlton, Marina del Rey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Marina view and top floors are the best”
 of 5 bubbles , 7 Feb 2017 | Read review
“Water view and away from the streets.”
 of 5 bubbles brinkthestar, 7 Feb 2017 | Read review
“Marina side has the viwe”
 of 5 bubbles 250KevinW, 6 Feb 2017 | Read review
“worth paying more for Marina view!”
 of 5 bubbles sologirltraveler, 7 Jan 2017 | Read review
“Get a room with a full view of the marina”
  • View of the marina in the morning
  • View of the marina in the evening
  • Our Room
 of 5 bubbles adrianausa, 7 Jan 2017 | Read review
5 of 5