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Rosewood Sand Hill

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Traveller (96)
Room & Suite (115)
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Overview
  • Excellent68%
  • Very good20%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“silicon valley”(36 reviews)
“palo alto”(28 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
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Offers from Rosewood Sand Hill
Offers & Announcements: Suite Retreat
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Offers from Rosewood Sand Hill
Offers & Announcements: Suite Retreat
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (309)
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1 - 5 of 297 reviews
Reviewed yesterday

We were here for our wedding anniversary celebration. Staff were very friendly and helpful. The warm welcome card in the room is not your standard "happy anniversary", but instead it said "... May your love grow stronger and inspire all those around you... " which...More

Thank Dan W
Hotel's Favourite
Reviewed 11 January 2018

Just off the 280 freeway, but feels like a haven nestled in the woods. We checked in around sunset, and were treated to a spectacular show. Too bad it was too chilly to sit outside on our porch to take in the view. We had...More

1  Thank JenTravels808
Response from Avi H, Manager at Rosewood Sand HillResponded 17 January 2018

Dear JenTravels808, Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood Sand Hill. Kind regards, Rosewood Sand Hill

Reviewed 3 days ago

I planned for a 3-day stay last weekend. I received an email from guests relations welcoming be back, and asking for arrival time. I advised I would be arriving around 10am, understood my room would probably not be ready, and advised I would be going...More

Review collected in partnership with Rosewood Hotels & Resorts
Thank Michael C
Reviewed 1 week ago

Good location, clean and comfortable hotel. However, the rooms were underwhelming and the service is not amazing. The Michelin starred restaurant was poor...service not good and the food was average. The hotel on the whole just doesn't give you the feeling that it is worth...More

Thank Pamphile
Response from Sharon C, Director of Sales at Rosewood Sand HillResponded 6 days ago

Dear Pamphile, Thank you for your kind and candid feedback and for the opportunity to improve our services. Our sincere apologies for not meeting your expectations and we are looking forward to welcoming you back to Rosewood Sand Hill to better showcase our true level...More

Reviewed 1 week ago

I will start by saying that I did not stay at the hotel. But I did attend a wedding there and have been to the restaurant several times and it was pretty good. The wedding ceremony took place outside on the grounds of the hotel,...More

Thank Vera F
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Most Booked Properties in Menlo Park, CA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Free Parking
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$537 - US$1,039 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Menlo Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$537 - US$1,039 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Menlo Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (115)
Pool & Beach (60)
Dining (49)
Amenities (113)
Business Centre & Event Rooms (1)
Questions & Answers
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brycedl2017
19 September 2017|
AnswerShow all 2 answers
Response from chinesesun | Reviewed this property |
Best wishes on your recovery. The hotel is a fine choice for convalescence. I am not affiliated with the hospital or the hotel, but believe both to be top notch. Let the concierge know of any special needs. Maybe have... More
0
Votes
Debbie M
26 January 2016|
AnswerShow all 2 answers
Response from VoyageurW | Reviewed this property |
Yes although it may still be chilly.
0
Votes
Alyssa A
10 February 2015|
Answer
Response from Nick D | Reviewed this property |
It depends on the night. Most nights they closed around 1-2am. There is a 24 hour room service menu. Most nights for the bar closing was around midnight with the latest about 2am
0
Votes
Room Tips
"Order when you decide. It cost $500 MORE a night to book one day later. Perhaps all that was available was a..."
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"staying close to the spa was a plus so the walk to and from was simple. Cottages are all amazing."
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"Pool service was atrocious. Basically left to fend for ourselves, took over 25 minutes to get basic drinks."
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"There are not elevators for second floor rooms."
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