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Best Western Plus Riviera

Traveller (21)
Room & Suite (19)
Dining (6)
Hotel website
15 El Camino Real, Menlo Park, CA 94025-5232 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Additional information
Hotel website
Offers from Best Western Plus Riviera
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
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Nov. 25Nov. 26
1 room, 2 adults, 0 children
Standard Room
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Reviews (173)
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All reviews stanford hospital palo alto university avenue nice balcony basic hotel shopping and restaurants busy road a nice place to stay walking distance the wi fi spacious room would stay here again free parking stratford noise bw elevator
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1 - 5 of 165 reviews
Hotel's Favourite
Reviewed September 6, 2018

We so enjoy staying at this chain. At this location we have started to get to know some of the staff. Beth is a real sweetheart. She is so professional, yet friendly and personable. She is one of the reasons we keep coming back. Give...More

Review collected in partnership with Best Western
Thank Ronnie B
Reviewed September 5, 2018 via mobile

Unfriendly staff. I wasn’t informed that my check out was at 11.00 am (I highlighted during booking that I will check out by 6pm) during Check-In. Suddenly the front desk person calls at 12 noon and asks me to check out in 10 mins. In...More

Thank cthilakalatest
Response from BestWesternHotels, Corporate at Best Western Plus RivieraResponded September 9, 2018

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed August 12, 2018

Weirdest experience ever. No front desk person was present even though I pre checked in and let them know I'd be checking in between 6-8pm. It was 8:05pm. Another man was waiting as well. It took 10 mns. for him to show up. I had...More

Review collected in partnership with Best Western
Thank wsissel
Reviewed June 13, 2018

As other reviewers have already pointed out, this is more a motel than a hotel. When you open the door to your pretty small room, you are greeted by the sight of earplugs on the bedside table (because the motel/hotel is so close to the...More

Thank Paula W
Response from BW_Mgr15, General Manager at Best Western Plus RivieraResponded June 16, 2018

Hi Paula W, I am sorry we missed the mark and did not meet your expectations as we strive to provide an inspiring experience with our friendly, caring staff and comfortable accommodations. Indeed, while we are located on El Camino Real, a major street, and...More

Reviewed April 16, 2018

We were in town for a medical appt. at Stanford. This hotel was very convenient and less expensive that nearby options. But once there, we were floored. The staff was very attentive and friendly. The breakfast was nice, the rooms clean and comfy. It's a...More

Review collected in partnership with Best Western
Thank ChrisRooney
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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$130 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$130 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Traveller (21)
Room & Suite (19)
Dining (6)
Pool & Beach (4)
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Questions & Answers
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Room Tips
"Bottom floor is the best since you can get to the pool,office and breakfast area"
Jan. 12, 2018
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"First floor rooms seem to be cleaned first."
Dec. 7, 2017
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"Cheaper on weekends"
Jan. 15, 2016
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"Definitely ask for the top floor since the walls and ceiling are very thin. I don't think there is any..."
Dec. 31, 2014
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