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The Westin San Francisco Airport

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The Westin San Francisco Airport
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347 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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SHARON
Reviewed yesterday NEW

As expected this hotel is modern and the rooms are clean and nice. However, when we arrived they had lost our reservation, which was a pre-paid priceline deal so checkin took 45 minutes and me forwarding confirmation messages and showing my credit card statement to them -- good thing I had my laptop on this trip so I could access...

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Helpful?
Thank JUDITH A
West Covina, California, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016

The hotel is close to the airport with free airport shuttles that depart every 15 minutes or so. Rooms were very clean and nicely furnished with comfortable beds, fridge, coffeemaker and the usual amenities. The bathrobe was a special and unexpected treat. There is a restaurant on site as well as an indoor pool and spa in an atrium like...

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1Thank Koln101
About Hotel's Favourite Review
Patricia A, Director of Guest Services at The Westin San Francisco Airport, responded to this review

Dear Koln101, Thank you for sharing your experience at the Westin SFO. I am thrilled you enjoyed your stay with us. Please feel free to reach out to me directly upon your return. Regarding the $110.00 authorization. This is probably for incidentals a deposit that will be released within 3-5 days post departure. If you would like to have me...

calgarly
Reviewed 2 days ago NEW

Just did an overnight there, but was good. Check in was fast, efficient. Room was a typical Westin. Although I did have a great view of a roof (339) I was not there for sight seeing. Very good toiletries, Tea tree everything. The lounge though,,,was fantastic. Food was a little pricey, but good. Bartender took the time to know my...

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Thank cheezewiz
Raleigh, North Carolina
Reviewed 2 days ago NEW

The lobby and restaurant areas were A+. The rooms were very nice, clean, and comfortable. Self parking was easy to come and go by swiping your room key at the gate. Breakfast buffet ($25/pp)was well laid out with many offerings. Only about 15 min drive into downtown. I would definitely stay here again.

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Thank I7426RCjohnr
Toronto, Canada
Reviewed 3 days ago NEW

my heading says it all. No free internet in the rooms. I've been in California for a week on this trip and have stayed in a Crown Plaza, Doubletree, Holiday Inn express and this place. Free internet, (and breakfast) was available in all of these hotels except the Westin. In this day and age, having to pay for in room...

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1Thank Martin G
SFOWestin, Guest Relations Manager at The Westin San Francisco Airport, responded to this review

Dear Martin G, Thank you for taking the time to share your feedback regarding your most recent stay with us. We understand how you feel regarding the charge for internet. You are correct that some hotels do offer free wifi. Hotels that do typically make up for the cost by including it in the rate or providing limited/unsecure access similar...

Arlington, Virginia
Reviewed 3 days ago NEWvia mobile

The location of the hotel is great, with shuttles every 5 minutes. The hotel staff were pleasant and helpful. The beds and bedding were clean. The bathrooms were outdated, the bathtub was moldy and there was a dead moth on the overhead light. Most of the chairs in the restaurant were stained and ripped, they need to be replaced. Overall,...

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Helpful?
Thank lp0619
SFOWestin, Guest Relations Manager at The Westin San Francisco Airport, responded to this review

Dear Lp0619, Thank you for taking the time to share your recent experience at the Westin San Francisco Airport hotel with us. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. As the cleanliness of our hotel is a key priority, I am very...

san francisco, CA
Reviewed 4 days ago NEW

We celebrated our 5th anniversary at the Westin SFO on Saturday night (March 18). As we live in San Francisco it was a short ride from home but a lovely getaway. We enjoyed buffet breakfast on Sunday and treated ourselves to room service for dinner on Saturday night. The room was quiet and we had a lovely view of the...

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Thank sballard
Huntsville, Texas
Reviewed 1 week ago

I travel to airport hotels all the time, and I expected a good stay at this 4-star airport property. But, I was truly impressed with the authenticity of the service, and the commitment to customer care. The hotel has a spacious, airy lobby that is convenient for getting work done and on-the-fly meetings. Outstanding service at the front desk, which...

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Thank heyfortunato
Reviewed 1 week ago via mobile

Stayed here for one night. Jennifer at the front desk was very helpful. Thank You! The hotel is clean and has a great gym facility. The only negative I could see is that there is no lounge for Spg Platinum members. I would stay here again.

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Thank Glowa M
Salt Lake City, Utah
Reviewed 1 week ago via mobile

Westin Hotels are nice. And I have stayed at many of them around the world. This Westin hotel is so close to the San Francisco Airport. It is right by the Bayfront Park. So you can enjoy a nice walk there right from the hotel. The lobby area is really nice and has nice restaurant/bar. The pool is also nice....

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Helpful?
Thank SlyStalloneFan
SFOWestin, Guest Relations Manager at The Westin San Francisco Airport, responded to this review

Dear SlyStalloneFan, Thank you for taking the time to share your experience. On behalf of our entire staff at The Westin San Francisco Airport we apologize you were unhappy with the fees associated for overnight parking at our property. Please know that our prices are very competitive in the area among other full service big brand hotels and half that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Alfiere
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 

Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Hwy, Millbrae, CA 94030-3120
Region: United States > California > Millbrae
Price Range: $178 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Francisco Airport staff and other travellers.
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Questions? Get answers from The Westin San Francisco Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room overlooking the San Francisco Bay”
 of 5 bubbles sballard, 23 Mar 2017 | Read review
“Airplane lovers: Ask for a room on the SFO side!”
 of 5 bubbles heyfortunato, 19 Mar 2017 | Read review
“We had a Bay side view of the airport and our stay was very quiet and enjoyable.”
 of 5 bubbles R0shanna, 13 Mar 2017 | Read review
“Try to ask for a room not on the airport side. It tends to be a bit noisy and the building shakes a bit when planes land.”
 of 5 bubbles 621juliej, 1 Mar 2017 | Read review
“The higher the floor, the better”
 of 5 bubbles LemonyLlama, 27 Feb 2017 | Read review
5 of 5