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Extended Stay America - San Jose - Milpitas - McCarthy Ranch

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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
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75 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - San Jose - Milpitas - McCarthy Ranch
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Showing 72: English reviews
New Delhi, India
Reviewed 4 August 2015

This hotel is right in between Silicon Valley and surrounded by Giant Firms (Cisco, Sandisk, etc) and Ranch Market Place (food joint for many Asians/Indians). I booked double bed room. Rooms are spacious and recently renovated - so they all look very nice. Kitchen is equipped with all the necessary items for private cooking. Loved the bathroom. The only problem...

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Helpful?
Thank atif_ibrahim
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Thank you so much for sharing your experience with us. We appreciate you letting us know about the maintenance issues you experienced. We are sorry for this issue, but are happy to read that we provided you with a positive stay overall. I’m so glad to read that you enjoyed our spacious rooms and convenient location. Once more, thank you...

Kolkata (Calcutta), India
Reviewed 2 July 2015

Rooms are clean and specious. No dining facility. One can cook his own meal. Simple Breakfast with muffins, apples and good quality coffee. Entire property is maintained by very few stuff. Good value for money.

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Helpful?
Thank Malay_K_Goswami
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you had a comfortable stay and enjoyed our fully equipped kitchens. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you visit...

Reviewed 30 June 2015 via mobile

After reading reviews about this hotel we were apprehensive about our stay there. We were pleasantly surprised to find our stay even better than some of other hotels where we have stayed before. We booked a king bed studio. We found the room spotless, towels fresh and a small kitchen which was sufficient. This hotel is close to Miltipas Square...

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Helpful?
Thank sheelagandhi
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know that the location of our hotel was not to your satisfaction. We are sorry for this issue, but are happy to read that we provided you with a spotless room and pleasant customer service. Thank you again for sharing your experience with us....

Neve-Daniel
Reviewed 21 June 2015

I was expecting a hotel room (I didn't make the reservation myself), but reached a room which is more of motel-style, which was a bit disappointing. There is kitchenette in the room (microwave, full fridge, sink), but no utensils at all. I requested a coffee maker and received one along with some disposable coffee cups. I stayed for 5 days...

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Thank ShamaiE
Reviewed 11 June 2015

Other review is true, the towel very very dirty, many insect around, only house keep once per week (it even missed during my stay), extremely slow wifi...... one of my friend even got a room that is not house keep yet (from the previous stay)

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Thank Bryan C
Phoenix, Arizona
Reviewed 13 March 2015

I agree with many of the reviews. Don't bother. Room is not well maintained (looks like water damage), not very clean, and staff won't remediate issues. Made a reservation in my company system for a non-smoking king and got a smoking queen. When I inquired with Firas, General Manager, he told me those were "requests". He insisted this was a...

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Thank 902rayt
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of your bathroom and the unpleasant odor is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, we will coach our team to ensure our rooms are always clean and...

Boise, Idaho, United States
Reviewed 5 February 2015

Just checked in the room is filthy. All outlets are covered in dust. The countertops are stained and in disrepair. The coil burner slopes downward. I had to ask for a trash can. A puddle of something in the right hand corner of the bathroom. The walkways are stained. The guests are drying their laundry on the rails. You have...

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1Thank guysplahn
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

I appreciate you bringing your experience to our attention. I am concerned about the housekeeping service issues you mentioned. I apologize our housekeeping services did not meet expectations. Our goal is to ensure you are provided with a clean and comfortable room while you are our guest. Please be assured that cleanliness is of the utmost concern to us and...

Palm Beach, Florida
Reviewed 29 December 2014

I arrived here only a couple of hours ago. I read the reviews and have to wonder if they were by people who actually did stay. I had to change rooms and wish I hadn't bothered. The rooms are dirty, trash behind the dresser, bed and night stand, the bathroom and kitchen is dirty, but whoever attempted to clean it,...

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2Thank CatDocherty
Orangevale, California
Reviewed 13 November 2014

Based on this hotel, they should rename the chain STAY AWAY AMERICA! We were given 4 rooms before we found one that housekeeping had visited! Then woke up to ANTS in the kitchen! Had to check out after only one night! HORRIBLE HOTEL!

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2Thank Kris T
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Kris - Thank you for taking the time to tell us about your stay. We are very sorry to hear about the condition of your rooms. Please accept our most sincere apologies. We will review our cleaning procedures with our housekeeping staff and will have the rooms inspected prior to our guest's arrival. We will also contact our pest control...

Kabul, Afghanistan
Reviewed 8 October 2014

No cleaning service, the bedspreads are filthy. Not a plate, spoon or glass in the room. I could not shower enough to feel clean every morning and every night. Avoid at all costs. The refrigerator does not work, and the air conditioner is either full blast or nothing at all.

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1Thank Ronaldwc

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - San Jose - Milpitas - McCarthy Ranch

Address: 330 Cypress Dr, Milpitas, CA 95035-7906 (Formerly Homestead Studio Suites)
Region: United States > California > Milpitas
Price Range: $136 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Milpitas - McCarthy Ranch 2.5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Homestead Studio Hotel Milpitas
Homestead Suites Milpitas
Homestead Milpitas
Milpitas Homestead Suites
Homestead Studio Suites Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Jose - Milpitas - McCarthy Ranch staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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