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Sheraton San Jose Hotel

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Traveller (141)
Room & Suite (85)
Pool & Beach (16)
Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor3%
  • Terrible4%
Travellers talk about
“san jose”(69 reviews)
“the club lounge”(11 reviews)
“front desk”(46 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
There are newer reviews for Sheraton San Jose Hotel
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339 results
Traveller rating
109
141
63
13
13
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109
141
63
13
13
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All reviewssan josethe club loungefront desksilicon valleybusiness hotelbed was comfortablelarge roomvery nice hotelbusiness tripcabanabistrointernetfreewaygymsjcbaytoiletries
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121 - 125 of 339 reviews
Reviewed 28 November 2014 via mobile

Heater was broken! Fortunately it was fairly moderate outside but it was still cold enough that we got terrible sleep! Wanted a relaxing night in so we looked at the pay per view movies. Expected them to be expensive, but for $18, we went to...More

2  Thank AandS_LA
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 8 December 2014

I read your comments and appreciate that you let us know about your stay. I am sorry that it was not pleasant and we will continue to make improvements to satisfy our guests. When booking rooms at our hotel, it is always best to book...More

Reviewed 29 October 2014

I expect a Sheraton to be a well oiled machine, to run smoothly and efficiently. I have stayed at this very hotel before several times and always had a pleasant experience. I would rate it a 3.5 but I have to choose between 3 &...More

Thank LonelyTraveller77
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 10 December 2014

Thank you for giving us the opportunity to improve by letting us know about your concerns. We appreciate the feedback and we are glad that despite the glitch, you were able to enjoy your stay with us. We hope to see you again in the...More

Reviewed 19 October 2014 via mobile

Everything you expect from a Sheraton; nice property with friendly staff but the rooms have wall air conditioning units that you would expect to see in lower end Starwood properties. The result is a noisy experience that makes sleep a little difficult.

Thank FoodyFoodFood
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 30 October 2014

I apologize that your stay was not as comfortable as we would have liked it to be. Thank you for sharing your feedback with us so that we can improve on our product and create a better experience for our future guests, including you.

Reviewed 6 October 2014

I found the hotel to be a very nice business hotel, and the pool area looked very inviting. The restaurant food was very good, especially the poached eggs w. asparagus appetizer. Unfortunately the room A/C had to be reset by Maintenance AND the door key...More

Thank Ruth E
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 15 October 2014

Thank you for your feedback regarding your recent stay with us. We value your comments and will share these with our team so that we can work on improving. We hope that you will come and stay again

Reviewed 3 October 2014

We had a last-minute business trip and were able to secure rooms at this property, which was close to the business we were in town to visit. I was very pleased with the great service we received from the staff throughout our stay - day...More

Thank Ron S
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 6 October 2014

Thank you for sharing your feedback. It is good to know that we were able to meet your needs for your stay. We look forward to your next visit and hope that you would be able to enjoy the rest of the hotel's features,including the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
US$133 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$133 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
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Traveller (141)
Room & Suite (85)
Pool & Beach (16)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
maritaysa
9 September 2015|
AnswerShow all 2 answers
Response from Dylan Z | Reviewed this property |
Uber, ask the hotel for shuttles service, I think they can provide that
0
Votes
Room Tips
"Don't buy up to the concierge level. It is NOT worth it"
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"Club level rooms might not have mini fridges. Rooms have balconies, get a room with a balcony facing the..."
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"Ask for a room away from the freeway side on a high floor"
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"Don't spend extra for the concierge lounge - it's not worth it"
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