We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton San Jose Hotel

Save
Traveller (141)
Room & Suite (85)
Pool & Beach (16)
Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor3%
  • Terrible4%
Travellers talk about
“san jose”(69 reviews)
“the club lounge”(11 reviews)
“front desk”(46 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$489.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Milpitas hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "76092a51354a40bb9c619abe9d057d09", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":78241,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100876730],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2018},"checkout":{"day":8,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":489,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"76092a51354a40bb9c619abe9d057d09","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":509,"lowestMetaPrice":489,"additionalPartner":false,"highestMetaPriceDisplay":509,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":509,"lowestMetaPrice":489,"highestMetaPriceDisplay":509,"hotelName":"Sheraton San Jose Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc2MDkyYTUxMzU0YTQwYmI5YzYxOWFiZTlkMDU3ZDA5IiwiQUlLIjoiODgxYWM2NDk4MmE2NDIyOWE2NGFkM2IwZDBhNjJiYjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/05/2018", "checkOut": "08/05/2018", "lowestPrice": "US$489", "hasDates": true, "hacComplete": true, "contentIdMappings": {"100876730":"StarwoodIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (365)
There are newer reviews for Sheraton San Jose Hotel
See the most recent reviews
Filter reviews
339 results
Traveller rating
109
141
63
13
13
Traveller type
Time of year
LanguageEnglish
More languages
109
141
63
13
13
Show reviews that mention
All reviewssan josethe club loungefront desksilicon valleybusiness hotelbed was comfortablelarge roomvery nice hotelbusiness tripcabanabistrointernetfreewaygymsjcbaytoiletries
FilterEnglish
Updating list...
21 - 25 of 339 reviews
Reviewed 5 May 2017

Great clean hotel, nice onsite free parking, the best part of my stay was checking in and having Kevin Trinh assist me, he was extremely kind and accommodating and made everything such a breeze! He signed me up for the Starwood program and perfectly answered...More

Thank phoenix510
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 8 May 2017

This is a great review about your experience here at the San Jose Sheraton, phoenix510! Thank you for sharing this with us (and our future guests) and for telling us about Kevin's exceptional customer service. We are proud that he is part of our team!...More

Reviewed 9 April 2017 via mobile

As a SPG platinum member, I am accustomed to fairly consistent experiences at SPG properties. Not here! I requested a king bed as is reflected in the confirmation, yet the manager at the desk could not see the request. I received a low level second...More

Thank FreqTravDaddy
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 12 April 2017

Thank you for sharing your feedback, it provided us with information that can help us improve the services that we provide. We sincerely apologize for the missed opportunities to impress you during your stay. We hope that you will give us another opportunity when your...More

Reviewed 5 April 2017

The room was very large and very clean, which I appreciated so much. However, because the property is older, it is extremely noisy. Each time someone closed their room door, it caused the hangers in my closet to clang together. I could also hear the...More

2  Thank VFPSF
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 7 April 2017

Thank you for your candid feedback about your recent experience here. We will share your comments with the rest of the team so that the concerns that you shared can be addressed by the appropriate departments. We hope that you will give us another opportunity...More

Reviewed 4 April 2017

The staff was fantastic and made my stay wonderful. Notably, Michael S. (night auditor) went out of his way to help me out. Kevin Trinh was also extremely kind and helpful during the next day of my stay. The rooms are a nice size &...More

2  Thank Nathaniel L
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 7 April 2017

Nathaniel, Thank you for your great comments about your recent experience here. We are proud to have both Michael S. and Kevin on our team and they are thrilled to know that they were recognized. We appreciate the 5-star rating and hope that you will...More

Reviewed 31 March 2017

A good and clean business hotel well located. The rooms are very spacious and clean. Air-conditioning is a bit outdated (a bit noisy). The price are in line with Silicon Valley (so expensive). It has a good swimming pool with a couple of lanes for...More

1  Thank Giuseppe B
Response from Angelique L, Manager at Sheraton San Jose HotelResponded 7 April 2017

Giuseppe, Thank you for staying and for sharing your feedback with us. It is our goal to ensure that our guests leave satisfied; however, as you mentioned, we have some opportunities for improvement. We will continue to work on these improvements and we hope that...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
US$133 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$133 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (141)
Room & Suite (85)
Pool & Beach (16)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
maritaysa
9 September 2015|
AnswerShow all 2 answers
Response from Dylan Z | Reviewed this property |
Uber, ask the hotel for shuttles service, I think they can provide that
0
Votes
Room Tips
"Don't buy up to the concierge level. It is NOT worth it"
Read review
"Club level rooms might not have mini fridges. Rooms have balconies, get a room with a balcony facing the..."
Read review
"Ask for a room away from the freeway side on a high floor"
Read review
"Don't spend extra for the concierge lounge - it's not worth it"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing