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Sonesta Silicon Valley San Jose

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Sonesta Silicon Valley San Jose
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994 Reviews from our TripAdvisor Community

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Showing 972: English reviews
Rancho Cucamonga
Reviewed 24 March 2016

I stay at the Beverly Heritage each time I travel up to the San Jose area (monthly). Great staff, reasonable room rates, friendly drivers with the free shuttle, and a nice happy hour at Brandon's. Highly recommend this hotel!

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Helpful?
Thank 995kristinl
Carlsbad
Reviewed 24 March 2016

Your staff is great, but this hotel is very old and run down. I will not stay here unless other newer properties are sold out. I'm surprised this property was not renovated years ago. My ceiling had obvious issues and the repair was clearly visible, plus my bed would periodically shake (not sure why)

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Thank L9370VMmatthewd
Chandler
Reviewed 22 March 2016

I stayed here while on business travel. Very good location and although the hotel is outdated and older the staff was great and overall grounds are charming. The food from Brandon's the onsite restaurant was AMAZING! I ordered room service and it was super quick and delicious and the server that brought up my meal had wonderful customer service skills!

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Thank 532mariaal
Nevada City
Reviewed 22 March 2016

Make sure you have a credit card because they will not give you any keys until they can secure $50 for "incidentals" on a credit card. I arrived after a 4 hour drive with my daughter and then it took another hour to check in because of this policy. I offered $100 for them to hold but no...not acceptable. The...

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Thank 722peach
Jefferson
Reviewed 22 March 2016

The smell in the lobby was very unpleasant. That really turned me off to the hotel. We came in and out a few times and it really hit me each time. Room was big but out dated. No small fridge to keep cold water in.

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Thank marytH4451AO
Tuolumne
Reviewed 21 March 2016

I took a last minute trip to the San Jose area and wasn't sure where to stay. I was glad I chose The Beverly Heritage Hotel. They were friendly and clean and I was very comfortable staying alone. Checking in was a breeze and the staff was very helpful. I forgot my toiletries, but they had them on hand. I...

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Thank 761serenitym
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

We love to delight our first time guests here in the Silicon Valley! Thank you for sharing your experience and we look forward to your next visit. "Don't forget the Toothpaste!"

Albuquerque, New Mexico
Reviewed 21 March 2016

Hotel staff was excellent. The rooms was very clean and comfortable. Lots of room to move around. It is outdated but was so clean it didn't bother me. There was a smell of old 1970's smoke in the room that was difficult to ignore. Would recommend if you're not sensitive to odd smells.

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Thank KrisKJ
Welwyn
Reviewed 21 March 2016

Rooms have a tired feel, although generally clean. Air conditioning is noisy. Brandon's food lacks variety, quality is reasonable. Serving staff are very friendly and helpful. Room costs have increased to over $200 per night, without breakfast. At his price the hotel does not offer good value for money.

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Thank Bodgerman
Hayden, Idaho
Reviewed 21 March 2016

This place has been around a long time. It's nice to see it's in such good shape! Does need a face lift though! My only real complaint was the room lighting automatically turning off at night. It cut the power to my desk, and my laptop ran its battery down.

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Thank gcsimmonsjr
Tijuana, Mexico
Reviewed 17 March 2016

more quality in youre food and varity, your menu is limited and the buffet is to short, the water on the rooms may be free at least the first botle, very good staff and service, the shutle is great and you can have a spanish people to improve youre services

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Thank I2550CSmiguelg

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 

Additional Information about Sonesta Silicon Valley San Jose

Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Region: United States > California > Milpitas
Price Range: $159 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas
Hotel Style:
#6 Family Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Silicon Valley San Jose staff and other travellers.
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Questions? Get answers from Sonesta Silicon Valley San Jose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Do not stay on the 'premier' wing”
 of 5 bubbles Nickthetrick, 18 Nov 2016 | Read review
“Don't stay here!”
 of 5 bubbles jillc511, 2 Nov 2016 | Read review
“Get a room away from the restaurant to avoid garbage collection trucks in AM hours.”
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 of 5 bubbles CodyDC, 25 Apr 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles LJB610, 4 Dec 2015 | Read review
“Choose the 3rd floor”
 of 5 bubbles 72jackb, 7 Oct 2015 | Read review
5 of 5