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Crowne Plaza San Jose - Silicon Valley

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Traveller (134)
Room & Suite (61)
Dining (9)
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Overview
  • Excellent31%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“silicon valley”(42 reviews)
“san jose”(26 reviews)
“business trip”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza San Jose - Silicon Valley
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Reviews (379)
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105
124
69
21
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All reviewssilicon valleysan josebusiness tripmini suitereasonable hotelbusiness hotelroom servicehotel is locatedbreakfast buffet isranch marketmccarthy ranchthe room was nicetech companiesgreat mallbasic amenitiesfitness roomomelet
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131 - 135 of 333 reviews
Reviewed April 9, 2015

I have had a bitter experience with another Crowne Plaza in Houston so I was skeptical when my company booked me this one in San Jose. It was a good surprise because the hotel is really nice and very well located. Rooms are spacious and...More

Thank mattos_family
Response from CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon ValleyResponded April 19, 2015

Greetings, I am very sorry to hear that you did not have such a good stay in the Crowne Plaza Houston, however I am very happy to hear that we restored some of your faith in our brand. While I cannot reply for that Crowne...More

Reviewed April 7, 2015 via mobile

I travel to Sanjose twice a year and stay for 20 days to 1 month. This hotel is home for me in USA while I am away from home in India. Staff is so friendly and polite. Their services are above than expectation of mine....More

Thank Niel2177
Response from CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon ValleyResponded April 19, 2015

Greetings Neil2177, Wow! what a fantastic compliment to our hotel as well as our Gust Service Representative, Milena. Thank you so very much for the wonderful praise for the comfort and staff of our property and I will most certainly print and deliver a copy...More

Reviewed March 25, 2015

I am very unhappy and disappointed with the service. Before writing this review I've sent an email to the manager, but they never answered me. I've spent two weeks here for business, but I will not come back. I had problems even with the breakfast...More

1  Thank Victor E
Response from IHGCare, Guest Relations Manager at Crowne Plaza San Jose - Silicon ValleyResponded April 9, 2015

Dear Victor E, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have...More

Reviewed March 25, 2015

Had a 2 week stay with Crown Plaza for a business trip... staff was very courteous and professional. Room Service was quick and Seven's gave me a great dinner on the property as well. Even though there was guest laundry available, I did choose to...More

Thank Jeztrsgrl
Response from CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon ValleyResponded April 19, 2015

Hi Jeztrsgrl, Thanks so very much for the great review you posted about our property and I am more than happy to hear we delivered the best guest experience to you and we greatly appreciate the high marks you gave us. We can't wait to...More

Reviewed March 23, 2015

I stayed for a week here in march 2nd week. The hotel staff is very nice. Rooms are very spacious and ambiance is amazing. Lots of light and ample parking place. Very near to Cisco/Sandisk offices. lots of indian restaurants near by. If you are...More

Thank Karna2103
Response from CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon ValleyResponded May 13, 2015

Greetings Karna2106, Wow! What a great review. Thank you for the fantastic rating. We greatly appreciate you taking time to let us know how you liked our hotel and we certainly look forward to having you stay with us again. Thanks again and very best...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Outdoor pool
Details
Price range
US$127 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Milpitas
#4 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Milpitas
#4 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (134)
Room & Suite (61)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Alice Z
September 30, 2016|
AnswerShow all 2 answers
Response from David W | Property representative |
Hi Alice, We currently don't have water kettles in the rooms but we do have some set aside for guests whom would like one. Please let us know by calling/emailing us before your check in or simply asking the guest service... More
1
Vote
Bobby C
June 25, 2015|
Answer
Response from David W | Property representative |
Hello Bobby, thank you very much for your question. Unfortunately, we do not have a refrigerator in the rooms except for our suites. However, should you have need for one for medical or infant formula we would gladly... More
0
Votes
eddie s
November 17, 2014|
AnswerShow all 5 answers
Response from David W | Property representative |
Hello Eddie, Thank you very much for your question. The hotel does not offer free breakfast in our room rates, however you can easily add discounted full breakfast buffet during your stay via our website when you make your... More
0
Votes
Room Tips
"The airport shuttle does not start until 0530!!!"
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"In winters, visitors may like to prefer east-facing rooms (even number) to have sun."
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"Halal food restaurants within walking distance"
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"Higher floor and quiter"
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