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Crowne Plaza San Jose - Silicon Valley

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Crowne Plaza San Jose - Silicon Valley
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335 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Reviewed 24 August 2014 via mobile

Stayed here for a wedding and got a bargain rate. Still a bit high but I guess that's the norm for the area. It was clean, quiet and comfortable and the people at the front desk were courteous. Ate lunch at the restaurant and they gave us a lunch menu but charged us dinner prices. Thankfully after complaining enough about...

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Helpful?
Thank Steve G
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Steve G. Thanks for taking the time to leave us a review about your most recent trip to the Silicon Valley Area. We're happy to hear that you enjoyed our rooms and that our level of service at the front desk was above normal. I want to personally aplogize for the issues you mentioned which accoured in our restaurant....

The Woodlands, Texas
Reviewed 20 July 2014

Nobody traveling on business should stay in this hotel! Negatives - Cheapest coffee machine. No tea-bags provided in room. Only one coffee pod put in each day. Noisiest air conditioning unit on the planet. Shower head was falling off the wall. Room very dusty. Did not look like the room service paid any attention to detail. Omelet ordered for breakfast...

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Thank 56764Linda
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings 56764Linda, Thanks for taking the time to leave us a review about you're most recent trip to the Crowne Plaza San Jose -Silicon Valley. I want to personally offer my most sincere apologies for the inconveniences noted above. Here at the Crowne Plaza we pride ourselves on ensuring each guest is treated like royalty however in this case it...

Yonkers, New York
Reviewed 16 July 2014

The hotel staff was friendly and accommodating. Our room, a junior suite, was very nice, spacious, comfortable & clean. We had a lovely mountain view. Free Wi-Fi was a plus. Our reservation included free buffet breakfast which was good, but not worth the $20 they customarily charge. The pool area and gym are small but satisfactory. The location is not...

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Thank NYGirlLovinTheBeach
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings NYGirlLovinTheBeach, Thanks for taking the time to leave us a review about you're most recent trip to the Silicon Valley Area. We truly appreciate the time you took to leave us feedback. I'm glad to hear that you enjoyed the rooms and our friendly service. Thanks again and we look forward to hosting you on you're next trip. Regards,...

Reviewed 29 June 2014 via mobile

Clean and comfortable with great friendly staff. Stayed for 6 nights and all good except, something has to be done about AC unit within the room. On the first night, after getting in from a 16 hour flight from Dubai, I decided to push through into the local time zone. Went to bed dead tired and sank into a deep...

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Helpful?
Thank Anthony V
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Hello Anthony V, Thanks for taking the time to leave us a four star review about your most recent stay. We truly appreciate your feedback. We're extremely sorry to hear about the issues you noted above with the AC unit in your room. Please rest assured that this has been noted and will be looked at. Thanks again for your...

Panama City, Panama
Reviewed 22 June 2014

I typically try to stay at Marriot locations but this time we attended a Cisco EBC with customers and the official hotel was this one. The hotel is well located near Cisco campus and close to other corporations like SanDisk. There is a gas station and plaza full of chineese locations 1 block ahead. There is an area with some...

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Thank Juan P
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Juan P, Thanks for taking the time to leave us a review about your most recent trip to the Crowne Plaza san Jose - silicon valley. We truly appreciate the time you took to leave us feedback, both the positive and negative as this will only help us understand what we did well and what we need to improve...

Sacramento, California
Reviewed 17 June 2014

I'm a business traveler averaging over 200+ nights a year, the majority of which are spent in Hilton or IHG branded properties throughout California and Nevada. I recently had a one night stay at the Crowne Plaza SJ/Silicon Valley mid week. My normal hotel in the area is the outstanding Doubletree (Formerly Hilton) Newark, but I had to book last...

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1Thank Bounty8111
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Bounty111, Thanks for taking the time to leave us a review about your most recent trip to the Crowne Plaza San Jose- Silicon Valley. We truly appreciate your time. Thanks also fro being an IHG Platinum Elite member. As mentioned in your review this was a mixed visit for you. Im happy to hear that you enjoyed the new...

New York City, New York
Reviewed 10 June 2014

Attended an investor conference for a client in San Jose and they had booked several rooms at the hotel so stayed here for the first time. The Crowne Plaza is in a great location, close to many tech firms and close to a "Asian" shopping mall where I had a very good Chinese dinner. The hotel itself is a highrise...

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Thank johnathome
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Johnathome, Thanks for taking the time to leave us a review about your most recent stay at the Crowne Plaza San Jose- Silicon Valley. We truly appreciate you taking the time to let us know where we did good and where are some areas of oppurtunity to fix. Thanks again for your review and we look forward to hosting...

San Jose, California
Reviewed 8 June 2014

What a horrible experience staying at this hotel. I placed a reservation for a hotel room days in advance and got an email confirmation. Once the day comes, I head over to the front desk and try to check in. In unfortunate circumstances the system lost our reservation and they could not find my name on their computer. I then...

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1Thank justinzarce
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Justin, Thanks for taking the time to leave us a review about your most recent stay at the Crowne Plaza San Jose- Silicon Valley. I want to sincerely apologize for the inconveniences which occured during your initial check in and then again during your stay. Here at the Crowne Plaza Plaza we pride ourselves on ensuring each guest is...

Fremont, California
Reviewed 31 May 2014

We shopped around for a hotel for a 20-room wedding block across the Fremont / Milpitas area. We finally went with Crowne Plaza because of its great location near the Chinese Ranch 99 plaza and In-N-Out. We negotiated around and their price beat the equivalent competition including the suite hotels and they had no attrition. They even threw in a...

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Thank Jeff C
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Jeff C, Thanks for taking the time to leave us a review about your most recent stay at the Crowne Plaza San Jose Silicon Valley. It was our pleasure hosting your wedding party and we had as much fun as your group did. I will definitely pass on kudos to Deanna and the Front Desk Team for ensuring that...

London, United Kingdom
Reviewed 29 May 2014

Firstly this location of this hotel is great for people who work in the IT industry. All the big companies are nearby and the hotel offers a great shuttle bus service to anywhere within a 5 mile radius. This is a great little touch from the hotel. Also Mad Max, the driver is a great guy. The majority, and I...

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Thank Bennkers
CrownePlazaSJSV, Guest Relations Manager at Crowne Plaza San Jose - Silicon Valley, responded to this review

Greetings Bennkers, Thanks for taking the time to leave us a review about your most recent stay at the Crowne Plaza Silicon Valley. We truly appreciate your time. I want to sincerely apologize for the inconveniences suffered during your stay. We pride ourselves on ensuring each guest is treated like royalty and on this occasion we seem to have fell...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are pleased to announce that as of mid-July 2013, we have completed our full hotel renovation! Experience the fast-paced energy of Northern California's vibrant Silicon Valley when you stay at the Crowne Plaza San Jose - Silicon Valley. Situated just minutes from the Mineta San Jose International Airport, our modern hotel is the largest in Milpitas and offers the perfect combination of comfort and convenience right here in the "Capital of Silicon Valley." Whether you're visiting for business or pleasure, you'll enjoy our well-appointed guestrooms, spacious suites and fabulous service from our friendly staff and delicious food and beverage in our SEVENS BAR & GRILL. Connect to your social life or catch up on e-mails with our robust WiFi network and stay with us to discover your perfect home away from home right here in the energetic city of Milpitas, CA! ... more   less 

Additional Information about Crowne Plaza San Jose - Silicon Valley

Address: 777 Bellew Dr, Milpitas, CA 95035-7900
Region: United States > California > Milpitas
Price Range: $146 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Jose - Silicon Valley 3.5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Crowne Plaza San Jose/Silicon Valley Hotel Milpitas
Crowne Plaza Milpitas
Crowne Plaza Hotel Milpitas
Hotel Style:
#2 Romantic Hotel in Milpitas
#3 Family Hotel in Milpitas
#4 Business Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza San Jose - Silicon Valley staff and other travellers.
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Questions? Get answers from Crowne Plaza San Jose - Silicon Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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