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Hilton Garden Inn San Jose/Milpitas

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Traveller (39)
Room & Suite (32)
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Overview
  • Excellent39%
  • Very good33%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“san jose”(37 reviews)
“parking lot”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Additional information
Offers from Hilton Garden Inn San Jose/Milpitas
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn San Jose/Milpitas
Special Offer: Double Points, Every Stay
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (584)
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All reviewssan josewithin walking distanceparking lotnice hotelfast foodmccarthy ranchconvenient locationsilicon valleylevi stadiumhotel staffstaying at this hotelgreat place to staycoffee makershort driveomeletbusiness tripnice stay
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11 - 15 of 549 reviews
Reviewed March 18, 2018

Made a reservation and then called to cancel 2hrs later. Next day I was still billed for it. Called the hotel the next day and they said I never cancelled. Can't refund the money back. Ask for the manager and he wasn't there till 1pm....More

Review collected in partnership with Hilton Garden Inn
Thank leonalofa
Response from Manny M, Manager at Hilton Garden Inn San Jose/MilpitasResponded March 19, 2018

Dear Leonalofa, I wanted to apologize that you were charged for late cancelation fee even though you called the hotel after two hours you booked your room. Please reach me out at murat.kobak@hilton.com to help you with your incident. Best regards, Murat Kobak Assistant General...More

Reviewed March 13, 2018

I love Hilton! We've stayed at this location a handful of times but this was the first time we've stayed on the 4th floor. It was great! The room looked like it was recently remodeled, and VERY clean. The room was quiet, as well. Parking...More

Thank Rachele G
Response from Manny M, Assistant Front Office Manager at Hilton Garden Inn San Jose/MilpitasResponded March 19, 2018

Dear Rachele G, Thank you for taking the time to share a detailed review in regards to your recent stay with us. I would first like to thank you for your loyalty, and happy to see you have chosen to stay at our hotel on...More

Reviewed February 11, 2018

Good service, rooms clean and comfortable. But my deposit is still not back even after a month of check out. I still didn't received any updated about this even thought I have written a couple of mails to them, specifically to Murat Kobak.More

Thank Stefani R
Response from Manny M, Assistant Front Office Manager at Hilton Garden Inn San Jose/MilpitasResponded February 16, 2018

Dear Stefani R, Thank you for taking the time to share your stay with us. I'm happy to see you had a positive experience, and found your room to be clean & comfortable. However, I would like to apologize as it looks like there may...More

Reviewed February 7, 2018

It is a regular Hilton Garden Inn hotel. They are all similar in terms design and looking. Would appreciate if the breakfast food quality is a bit better and staff is a bit nicer when you first arrive after a day work and travel.More

Review collected in partnership with Hilton Garden Inn
Thank Sean Z
Response from Manny M, Assistant Front Office Manager at Hilton Garden Inn San Jose/MilpitasResponded February 10, 2018

Dear Sean Z, Thank you for taking the time to share your comments regarding your recent stay with us. I would like to apologize on behalf of the hotel as you were not satisfied with the quality of breakfast, as well as the staff not...More

Reviewed February 6, 2018

Great customer service, room is very clean & comfortable. Almost perfect stay, however, almost one month after my stay and I did not receive my refund neither an update on this. I sent some emails to Murat Kobak but I had no luck...More

Thank Thiago R
Response from Manny M, Assistant Front Office Manager at Hilton Garden Inn San Jose/MilpitasResponded February 8, 2018

Dear Thiago R, Thank you for taking the time to share your stay with us. I'm happy to see you had a positive experience with the staff interaction, and found your room to be clean & comfortable. However, I would like to apologize as it...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$124 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Milpitas
#3 Business Hotel in Milpitas
#3 Family Hotel in Milpitas
#4 Romantic Hotel in Milpitas
Room types
Non-Smoking Rooms
Details
Price range
US$124 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Milpitas
#3 Business Hotel in Milpitas
#3 Family Hotel in Milpitas
#4 Romantic Hotel in Milpitas
Room types
Non-Smoking Rooms
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Traveller (39)
Room & Suite (32)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (5)
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Room Tips
"Rooms on the higher floor seem to be recently remodeled."
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"Room had a refrigerator and microwave."
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"Please compare other property and check other reviews"
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"Horrible! Don't waste your time and money!"
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