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Hilton Garden Inn San Jose/Milpitas

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Hilton Garden Inn San Jose\/Milpitas
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450 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn San Jose/Milpitas
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Showing 427: English reviews
Sacramento
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 August 2015 via mobile

Hilton Garden Inn was not what I expected at this location. Pros: Close to Levi's Stadium Friendly staff Close to food options. Easy access to the freeway Bed was comfortable - love their sleep number beds! Cons: Walls paper thin - I could hear the family next door getting ready for Taylor Swift. Breakfast -Aweful. Daughter pancakes was flat and... More 

Helpful?
Thank Caitlin D
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Hi Caitlin, Thank you for taking the time to review your recent stay. While we are very happy to hear that you found our staff to be friendly and our location convenient, we're disappointed that there were problems during your stay. As a result of your feedback we have adjusted our pancake mixture to make them more fluffy and delicious.... More 

2 reviews
Reviewed 16 August 2015

Very average, feels bit dated and needs spruce up. Reception is hit and miss if you get someone helpful or completely unhelpful. Very small Gym, limited breakfast options. Only choice is $13.95 regardless of what you want so we ended up getting something outside of the hotel cheaper. There are better hotels much cheaper in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 796tinad
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you so much for taking the time to review your recent stay, we're very sorry to hear that you experienced problems. We appreciate the feedback and will work hard to make improvements where we can. We enjoyed having you as our guest and hope that you will give us another chance to provide you with exceptional service! More 

Santa Rosa, United States
1 review
Reviewed 13 August 2015

Maintenance clue made the swimming pool available just for our family by removing the cleaning equipment in weekday afternoon. That was well appreciated and made our stay enjoyable very much. Thank you!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hiro M
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you for your review! We're very happy to hear that our maintenance team was able to accommodate your family and provide you with a fun afternoon of swimming. We loved having you as our guest and look forward to welcoming you back in the future. More 

Cincinnati, Ohio
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 August 2015

This hotel is in a perfect location to get into San Jose or Silicon Valley. I paid +$300 for the room - not great value for and HGI, but it's near everything and in Silicon Valley, so there's a premium. Staff was friendly, room was standard for HGI. Clean, comfortable...nothing exceptional. There is an In-and-Out Burger in their parking lot... More 

Helpful?
Thank Friendaza1
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you for taking the time to review your recent stay. We are very happy to hear that you found our location convenient and that your room was clean and comfortable. We look forward to welcoming you back the next time you visit Silicon Valley! More 

San Jose, United States
1 review
Reviewed 11 August 2015

We had a really good stay!!! Our stay was definitely in line with Hilton's commitment to its guest. Our room smelled really nice and we truly enjoyed the soap, lotion, shampoo and conditioner as well as having the fridge for our midnight snacks.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jerrye L
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you for taking the time to review your stay! We are so happy to hear that you found our service to your liking, and that you enjoyed the Neutrogena hair and skin care products that we provide to our guests. We look forward to welcoming you back in the future! More 

Fredericksburg, Virginia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 August 2015

This hotel is well located at interstate 880 and highway 237. Easily accessed and parking was more than adequate. However, getting out of the parking lot is interesting, a lot of do not enter and one-way signs make exiting a bit confusing. For a quick bite there is an "In and Out" burger and a McDonald's within walking distance. The... More 

Helpful?
Thank Scott W
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you for your review! We're happy to hear that you found our location convenient and that you enjoyed your stay. We look forward to welcoming you back in the future! More 

Honolulu, Hawaii
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 August 2015

I had a wonderful stay at this hotel recently. The lobby was very spacious and its high ceiling gave a refreshing and welcoming ambience. The rooms were also clean and spacious. The location was excellent with a lot of stores and good restaurants within walking distance or a short drive. I would also like to commend the excellent and friendly... More 

Helpful?
Thank traveling_goddess83
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you so much for your wonderful review! Robert and Jazmin are two of our Front Desk Superstars and it means so much to us when members of our staff are recognized by our guests for their hard work. We're happy to hear that you enjoyed our service and amenities and we look forward to welcoming you back in the... More 

Tracy, United States
1 review
Reviewed 29 July 2015

Room was nice. service was poor. restaurant ok. service all around was very bad for our stay..... For business , i would recommend hotel, but I am not sure of for family. I have stayed at other hILTON hOTELS AND NEVER HAD PROBLEMS LIKE THIS ONE

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jesse P
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Dear Jesse, Thank you so much for your review. I'm very sorry to hear that you found our service unsatisfactory. I would like to invite you to call or email me directly so that I can get more specific information on where we failed you and your family. Your feedback is valuable in helping me to improve our service. I... More 

San Jose, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2015

This is a excellent hotel and meets Hilton brand expectations. Nice location in the McCarthy Ranch mall with lots of food places. Hotel is clean, secure and friendly staff. Breakfast was really good. When arriving, the front desk staff was very friendly and they had me checked-in fast! I would highly recommend this hotel and would stay again. No issues... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Glen S
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you very much for reviewing your recent stay. We loved having you here as our guest and are so happy to hear that you enjoyed our staff service and amenities. We look forward to welcoming you back in the future! More 

Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 July 2015 via mobile

I was been staying in this hotel for couple of days.and i really love the standard of Hilton,with style the staff i would like to special mention to LUZ the housekeeping who's very accommodating my request of time for cleaning my room she very friendly and to the rest of the staff,staying here is like home.

Helpful?
Thank Theresa V
Michelle O, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you so much for your kind review. How nice of you to mention Luz by name! We loved having you as our guest and we look forward to welcoming you back in the future! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn San Jose/Milpitas

Address: 30 Ranch Drive, Milpitas, CA 95035
Region: United States > California > Milpitas
Price Range: $140 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Jose/Milpitas 3*
Number of rooms: 161
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Priceline, Travelocity, Cheap Tickets, Odigeo and Hotels.com so you can book your Hilton Garden Inn San Jose/Milpitas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Jose/Milpitas Hotel Milpitas
Hilton Garden Inn Milpitas
Hilton Milpitas
Milpitas Hilton
Hotel Style:
#1 Best Value Hotel in Milpitas
#3 Business Hotel in Milpitas
#4 Romantic Hotel in Milpitas
#4 Family Hotel in Milpitas
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Questions & Answers

Questions? Get answers from Hilton Garden Inn San Jose/Milpitas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My odd numbered room faces away from the freeway. If doing app checkin, choose rooms inside the "L" to avoid the freeway.”
 of 5 bubbles jondf, 2 Nov 2016 | Read review
“Rooms facing the pool are best, but avoid room #237 as it is facing the air-condition from the kitchen below...”
 of 5 bubbles Toby_Bayern, 13 Oct 2016 | Read review
“all the rooms are same so it dosent mater which one you chose and the view is almost simillar”
 of 5 bubbles shahids001, 30 Aug 2016 | Read review
“Avoid the king room with adjustable bed.”
 of 5 bubbles dans895, 3 Aug 2016 | Read review
“Rooms facing the pool or interior parking lot are quieter”
 of 5 bubbles chicagomember, 29 Jul 2016 | Read review
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