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Courtyard Milpitas Silicon Valley

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Courtyard Milpitas Silicon Valley
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152 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Bengaluru, India
Reviewed 16 January 2017

The hotel is good, Staff is friendly, Location is not great ,not many dining options around. I chose this place because it was the only option available within the company's budget. I would always choose Milpitas Courtyard, because of its proximity to the mall.

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Helpful?
Thank Bipasha M
Petaluma
Reviewed 11 January 2017

The biggest issue is that getting in and out of here is generally a problem given the traffic on the surface streets nearby around rush hour. The good news is the place is nice enough. Sure some of the power sockets are loose, my room had a faint smell of smoke and there's some minor stains on the bed covers,...

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Helpful?
Thank Fanfoot
1Guest_Relations, Manager at Courtyard Milpitas Silicon Valley, responded to this review

Thank you for your feedback regarding your stay with us. We do apologize for the minor issues that you encountered but we are glad that your overall experience was a positive one. We hope to serve you again next time you are in the Milpitas area.

Los Altos, California
Reviewed 30 December 2016

I stayed at this hotel on few occasions, mostly weekends in January, 16. They have the best weekend rates in the locality. This property is next to the Great Mall and on the noisy Montague expressway. rooms are a bit dated and the beds are not that comfortable. Staff is very friendly, helpful and welcoming.

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Helpful?
Thank Sri b
Reviewed 29 December 2016 via mobile

I've never written a review, but I'm so annoyed that house keeping didn't clean my room. I left the room at 10:30am and arrived home at 10pm to find the room has not been cleaned. I even needed to call the front desk to bring up towels at 10pm to use. Although the courtyard was ok by most other standards...

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Helpful?
Thank Cole M
CourtyardMilpitas, General Manager at Courtyard Milpitas Silicon Valley, responded to this review

Cole, As the General Manager of this hotel, I appreciate you bringing your frustration to my attention. You are right, one of the expectations of staying at a hotel is that your room is cleaned properly each day. Typically, this is something we excel at but, in your case, we did not and I apologize for that. I am currently...

Reviewed 29 November 2016 via mobile

First, the crew here is very nice The hotel has a smoke parlor smell in the rooms. It's in the carpet, walls, sheets even in non smoking rooms. Limited to channels when held up in room Walking distance to the mall but be careful no side walk...not their fault but you should know Bar is overpriced. One beer cost me...

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Thank Rob A
Reviewed 28 November 2016

I left my company ID in my room, and Alex personally made sure that it was sent overnight FED EX to my home in Utah. He went so far to send me a picture text message of the delivery counter with the FED EX envelope upon sending. I am so impressed with that kind of service. It saved me money...

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Helpful?
Thank Wendy L
New Port Richey, Florida
Reviewed 17 November 2016 via mobile

After talking to my Mechanic Heather at Pep Boys then dropping Michelle off at Walmart from Oak Ridge.I had time to enjoy the Spa suites at the Marriott courtyard the water was perfectly warm a great place to relax.The customer service was excellent,and room service right on time.Two Thumbs up on the spa suites...

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Helpful?
Thank Anthony B
Gina M, Guest Relations Manager at Courtyard Milpitas Silicon Valley, responded to this review

Hello Anthony, and thank you for taking the time to share your experience! However, I feel you may have reviewed for the wrong hotel. As much as we would love to take credit for this amazing stay, we no longer have Spa Suites at our hotel. These suites were converted into Executive King rooms about 8 years ago. These suites...

Reviewed 4 November 2016 via mobile

Very good experience we had in courtyard Marriott. Good customer service. They treated their customers first class. Their employees are very friendly. The lobby is very nice and rooms are clean and spacious.

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Thank Luz C
Miami
Reviewed 23 October 2016 via mobile

Arrived about 10 minutes ago and there's a gentleman at the counter who says he can't check me in. Says to wait for the girl who is in the bathroom or on her break. He seems to be a manager. Not sure why he can't do it.

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Thank Jazz0427
1Guest_Relations, Manager at Courtyard Milpitas Silicon Valley, responded to this review

Our sincere apologies for the inconvenience of not being able to check in when you arrived at the hotel. An associate from our Engineering team was covering the desk for our front desk associate. We should have had someone that was able to perform a check in and we are truly sorry that your arrival experience was not good. We...

Burlington, Vermont
Reviewed 21 October 2016

The room was decent sized and the decor was good also. The towels, although clean, were on the thin side and did not absorb much water. The sliding closet doors and vanity seem to be carried over from a previous renovation and looked a bit dated. The room was quiet, even on the night before a 49ers home game. One...

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Helpful?
Thank Justin R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Milpitas Silicon Valley

Address: 1480 Falcon Drive, Milpitas, CA 95035-8047
Region: United States > California > Milpitas
Price Range: $160 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Milpitas Silicon Valley 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Milpitas Silicon Valley Hotel Milpitas
Milpitas Courtyard
Milpitas Marriott
Hotel Style:
#8 Business Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Milpitas Silicon Valley staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing town place suites are quiet!”
 of 5 bubbles , 30 Dec 2016 | Read review
“quieter room”
 of 5 bubbles mariepaulinen2016, 17 Oct 2016 | Read review
“take the rooms facing away from the expressway”
 of 5 bubbles , 14 Jul 2016 | Read review
“Third floor to the rear of the building.”
 of 5 bubbles winecountrylovers, 26 Jun 2016 | Read review
“Rooms farther from elevator/ice machine will of course be quieter”
 of 5 bubbles AyBeeOh, 15 Jun 2016 | Read review
5 of 5