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Our youth softball league booked 60 rooms at the Ayres Suites in Mission Viejo 3 weeks prior to arrival. The Sales manager who took care of our reservation was fully aware there would be over 70 children ranging from ages 6-13 staying for the weekend....More
1 Thank softballmom550
Response from AyresHotels, General Manager at Ayres Suites Mission ViejoResponded June 13, 2016
Our hotel designed a sports group policy and group room block agreement to not only ensure a favorable experience for the members of the group and others guests but to also ensure safety for everyone. The West Valley Girls Softball group and its...More
I travel for business all over Southern California. My first choice is the Ayres Family of boutique hotels. Each one has a common name and unique feel. My absolute most favorite ever is the Hotel and Suites in Mission Viejonear the 241. I Seriously have...More
We recently stayed at Ayres Suites in Mission Viejo within a wedding-block of hotel rooms. With the Trip Advisor rating I was expecting a better experience. This hotel is dated and service was mediocre.
The room was very dated, the tv was small and the...More
1 Thank Kate G
Response from AyresHotels, General Manager at Ayres Suites Mission ViejoResponded May 26, 2016
Dear Kate G,
Thank you for sharing feedback regarding your recent stay. I am saddened to hear that your experience at our hotel left much to be desired. Nevertheless, your candid feedback is greatly appreciated as it will allow us to make improvements wherever necessary....More
We used to live in Mission Viejo, and had come back to visit with friends and family. The hotel is conveniently located (just be aware that it's right off of the 241 tollroad, so that could be confusing), clean and the staff is very helpful....More
Arrived Wednesday early afternoon and were able to check into a 3rd floor room that was clean, comfortable with mini-fridge and microwave. Desk, counters, small table and coffee table. Caught up with old friends at the pool. Long day, we were tired so grabbed heavy...More