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IHG Army Hotel - Presidio of Monterey

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23 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Start your review of IHG Army Hotel - Presidio of Monterey
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Leavenworth, Kansas
Reviewed 29 December 2016

Is this a remodeled barracks? Yes. Could it use some more updating? Yes. But where in the Monterey Bay, California area are you going to get a good quality clean hotel room -- many with a great view -- for HALF the price of the going rate outside the gate? I checked the local Hampton Inn Monterey and their room...

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1Thank Rich_Holden
Tampa, Florida, United States
Reviewed 13 November 2016 via mobile

This had mixed reviews but we were very happy! You cannot beat this location. We had views of the Bay from our windows. Also it is a great value. We had two adults 2 children and got a suite which is actually two rooms joined in the Middle with a bathroom. It's not fancy but in fact it is actually...

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Thank Heather W
Dean S, General Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Dear Heather, We truly appreciate you taking the time to compliment our staff and services. We hope to see you again in the near future. Dean S.

Rio Vista, California
Reviewed 9 June 2016

I got a day off from work and wanted to go to the ocean where it was cooler for my birthday. Getting around Presidio of Monterey facilities is challenging to say the least. I am retired US Air Force and having traveled around the US a lot and stayed at a variety of AF bases billeting and for the most...

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Helpful?
1Thank billcrocker1604
Dean S, Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Hello billcrocker1604, Thank you do much for your feedback. Since we are located inside an active military base the access is restricted. I have communicated all your comments to the relevant departments and I hope to welcome you back soon again to offer a more pleasant, positive stay.

Hanford, California
Reviewed 13 April 2016

Stayed here while on a deep sea fishing trip. The rooms are nice, comfortable and very quite. The only problem was the attitude of some of the staff - very rude and not at all helpful. Would stay again for the prices.

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2Thank buckwhite101
Dean S, General Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Thank you for your feedback. I am happy you liked the hotel but I am very disappointed to learn about your experience with some of the staff. Please email me at dean.stefanides@ihg.com as I would be grateful if you give me the opportunity to personally apologize. Looking forward connecting with you.

Eagle River, Alaska
Reviewed 2 February 2016

Shame on you Holiday Inn. This is by far the worst lodging facility on military posts I have ever stayed in 20+ years!! IHG has turned a couple of old barracks with MINIMAL remodeling and calling it a Holiday Inn! If I were a multimillion dollar corporation I would make sure any facility with the business logo would at least...

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Helpful?
1Thank Y C
Dean S, General Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Hello Y C, Thank you for taking the time to share your comments on the hotel. We are very sorry to hear that you did not enjoy your stay with us. We realize that what was once barracks for the military may not meet the current standards for the Holiday Inn brand. That is why our hotel is not branded...

Joshua Tree National Park, California
Reviewed 14 November 2015

This is an old barracks made into a hotel. I have stayed here several times, including this past week, so this review is a collection of thoughts on my experience here. First, the service is generally good. However, a couple of times it was incompetent when it came to moving us in the rooms. Also, the cleaning service continued to...

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Thank Ellie M
Dean S, General Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Hi Ellie, I am happy to learn you enjoyed the view and the wildlife but its unfortunate you did not have a very positive overall experience. It is our goal to meet and exceed our guests' expectations which we clearly failed with you. As we progress with our renovation in the near future, will include many design elements that allude...

Tahlequah, OK
Reviewed 23 October 2015

This is a military hotel on the DLI grounds. Building 367 is basically an old motel. The doors open outside, there is no AC, the windows won't stay open. The beds are not what you'd expect from a Holiday Inn chain. The rooms facing the ocean have a great view. I guess there are seals nearby because I could hear...

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Helpful?
Thank Aquariuz
Dean S, General Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Hello Aquariuz, Thank you for taking the time to leave your feedback. I do hope you return to give us the opportunity to offer you a more positively memorable stay. Kind regards, Dean Stefanides General Manager

Tacoma, Washington
Reviewed 8 October 2015

These rooms are nasty! I stayed in room 17 on Oct 7-9 2015 (yes that's right i check out tomorrow morning). My bath tub has mold in on the wall and rust in the drain. My bed sheets were never changed and have stains on them. The bed skirt of the bed is NASTY, it is filled with stains! My...

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Helpful?
Thank krishart08
Dean S, General Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Thank you for your honest and valuable feedback. Your comments are important to us as we continue to refine the level of service we extend to our guests I am disappointed to learn about your experience with us, and apologize that our facilities was not up to IHG standards. We strive to continually exceed the expectations of our guests, which...

Sicily
Reviewed 12 August 2015 via mobile

First the good: friendly, professional staff. All the employees we encountered were polite and customer service oriented. The only other good comment I can provide is that the sheets and towels were clean as expected. Now the rest: the condition of the room is horrible and some serious renovations are required. I'd be shocked if this place meets health standards...

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Helpful?
Thank JoeExplorer
Dean S, General Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Thank you for your honest and valuable feedback. Your comments are important to us as we continue to refine the level of service we extend to our guests I am disappointed to learn about your experience with us, and apologize that our facilities was not up to IHG standards. We strive to continually exceed the expectations of our guests, which...

Lodi, California
Reviewed 7 August 2015

Been there to participate in cousin's graduation. Basic hotel , awsome Wi-fi and lots of wildlife around. Deer's are roaming around the parking lot. Even not part of the military for the few days we spend there we felt like we were part. Not easy to get in to the abse since the have only one gate open but we...

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Thank Gerri R
Dean S, General Manager at IHG Army Hotel - Presidio of Monterey, responded to this review

Thank you for taking the time to leave your comments. I'm happy to hear you enjoyed your overall stay and hope to welcome you back soon again. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Welcome to IHG Army Hotels on Presidio of Monterey. Positioned on the hills of beautiful Monterey, California, IHG Army Hotels on Presidio of Monterey is conveniently located within walking distance of many attractions on and off base: the beautiful California coastline, Monterey's famed Cannery Row, Presidio of Monterey Museum, a tennis court, a family park, post exchange and many more. From suites and single rooms, our variety of accommodations come completely furnished with all the trimmings to fit your travel needs. All rooms feature microwaves and refrigerators, select rooms offer kitchens. The natural beauty of the Monterey Peninsula, along with its world-class golf courses, spectacular state parks, rich history, and access to the Monterey Bay National Marine Sanctuary, draws thousands of visitors each year. Top attractions include: Cannery Row, Fisherman's Wharf, the internationally renowned Monterey Bay Aquarium, and the region's shops, galleries and restaurants are very popular with visitors. Golf enthusiasts will enjoy twenty-eight golf courses, the Monterey Peninsula was voted by Golf Digest as the No. 1 golf destination in the world including one of the largest events, the Pebble Beach AT&T National Pro-AM Golf Tournament in February. The variety of sea life and the National Marine Sanctuary designation also makes the ocean and bay popular for all levels of snorkeling and Scuba diving **ACCESS NOTICE** All guests should obtain Garrison access through the Pvt. Bolio gate Visitors Clearance Center before check in to the hotel. ... more   less 

Additional Information about IHG Army Hotel - Presidio of Monterey

Address: 466 Cabrillo Street, Building #366, Monterey, CA 93944
Region: United States > California > Monterey County > Monterey
Number of rooms: 66
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Questions & Answers

Questions? Get answers from IHG Army Hotel - Presidio of Monterey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Monterey Bay”
  • View towards Monterey Bay from our room window
 of 5 bubbles Rich_Holden, 29 Dec 2016 | Read review
“All the rooms are quiet because of the hotels location - suites are available.”
 of 5 bubbles buckwhite101, 13 Apr 2016 | Read review
“Ask for a room with A/C even if you don't need the A/C”
 of 5 bubbles elliem198, 14 Nov 2015 | Read review
“Room 37 has a spot in the floor between the bed and TV that makes a nice LOUD creak when you walk across.”
 of 5 bubbles Aquariuz, 23 Oct 2015 | Read review
“740 nice view and cozy”
 of 5 bubbles 96gerrir, 7 Aug 2015 | Read review
5 of 5