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Portola Hotel & Spa at Monterey Bay

2 Portola Plaza, Monterey, CA 93940-2419
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
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Traveller (430)
Room & Suite (159)
Dining (63)
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09/04/2017 10/04/2017
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    • Excellent45%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “brew pub” (73 reviews)
    Room Service
    Fitness centre
    4 Star Hotel
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    Offers from Portola Hotel & Spa at Monterey Bay
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    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    All reviews brew pub jack's restaurant fisherman's wharf warm cookies chocolate chip cookies ceiling fan self parking convention center within walking distance upon check per day downtown monterey bike path location is great beautiful hotel cannery row and the aquarium conference travelzoo plaza valet
    Reviewed yesterday

    My husband and I spent a couple of nights here while on a road trip through California. I was aware that the hotel was going through renovations, and I would love to return some day when those are completed. When we were there, the hotel...More

    Reviewed 2 days ago via mobile

    Very disappointing overall. Construction is only a minor part of the problem. Overpriced, not terribly accommodating especially for a one night stay....asked for an early check-in as attending a wedding....just 1-2 hours early and finally gave up. No newspapers on the weekend. Asked for a...More

    Reviewed 1 week ago

    We have visited the Portola Hotel on numerous occasions and have always received the best in service that a guest could expect. Check-in is efficient, the rooms are clean, cozy, comfortable, and romantic. They have a large sliding door, with balcony, where you breath in...More

    Reviewed 1 week ago

    Recently we stayed at the Portola Hotel in Monterey and found many good things about it but some things that were very disappointing. We got a pretty good deal because the lobby was under construction, and construction made it hard to even find the entrance....More

    Reviewed 1 week ago via mobile

    Stayed here with hubby for two days this week. We had stayed here 6 times before, too. The hotel has the best location making it easy to walk to the wharf or downtown Monterey. Simply a great area to enjoy. The room was comfortable, quiet,...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Traveller (430)
    Room & Suite (159)
    Dining (63)
    Pool & Beach (14)
    Nearby Restaurants
    Montrio Bistro
    878 reviews
    .23 km away
    Peter B's Brewpub
    509 reviews
    .04 km away
    Crown & Anchor
    393 reviews
    .16 km away
    Caffe Trieste
    221 reviews
    .21 km away
    Nearby Attractions
    Old Fisherman's Wharf
    1,765 reviews
    .28 km away
    The Wharf Marketplace
    84 reviews
    .28 km away
    Monterey State Historic Park
    124 reviews
    .17 km away
    Old Monterey Farmer's Market
    55 reviews
    .08 km away
    Questions & AnswersAsk a question
    What's the present conditions of the hotel since the construction is still going on. What will it be like by the end of this month, September? Is the entrance & lobby are still not ready to be used?
    9 September 2016|
    Answer Show all 9 answers
    Response from PortolaHotelSpa | Property representative |
    Hello suzettang, Thank you for your inquiry. The adjacent Monterey Conference Center renovation and front driveway project will still be underway in late September. The majority of the construction is being done on the... More
    Sharon N
    Do you expect the construction to be completed by October 3, 2016?
    25 July 2016|
    Answer Show all 5 answers
    Response from PortolaHotelSpa | Property representative |
    Hello Sharon N, The construction at the adjacent Monterey Conference Center is scheduled to be completed in March 2017. The majority of the construction is being done on the front side of the hotel and there are several... More
    How disruptive is the construction? We are scheduled to stay here 3 nights next month. We just received an email stating that our deposit is non refundable, and describing "extensive renovations" including the fact that the front entrance is closed? We phoned reception to request a room away from construction, but they were unhelpful. Suggestions,thoughts welcome
    16 July 2016|
    Answer Show all 8 answers
    Response from PortolaHotelSpa | Property representative |
    Hello T3G, Thank you for your inquiry regarding your reservation during Monterey Car Week. The amount noise from the renovations at the adjacent Monterey Conference Center depends on the day of the week. Construction hours... More
    Room Tips
    "Top floors on the west side of building ate the most peaceful"
    Rolandus, 6 days agoRead review
    "If it matters to you, get an ocean view. Otherwise, all rooms are comfortable."
    kellybee7, 13 days agoRead review
    "Choose a waterfront room"
    singersisterssweets, 16 days agoRead review
    "5th floor, very quiet"
    keninsr, 21 days agoRead review
    "We went with the staff's selection and were very pleased."
    bobostours, 25 days agoRead review
    "I'd try to get floors 6 or 7 if you want to view the bay."
    JeffPenman, 27 days agoRead review
    "Only have king rooms or double bed rooms."
    Dr_Awrof, 1 month agoRead review
    "Obviously facing the ocean is nice, if you can get it."
    zz59, 1 month agoRead review
    "Rooms near the parking garage are very loud! May want to request the main tower!"
    Carol V, 1 month agoRead review
    "If the weather is warm (which it wasn't in Late January) our room had a private deck."
    Charles R, 1 month agoRead review
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