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Portola Hotel & Spa at Monterey Bay

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2 Portola Plaza, Monterey, CA 93940-2419
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Package deal
US$420
US$329
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SAVE US$91
Free cancellation until 21-07-25
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Traveller (777)
Room & Suite (661)
Videos (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 21-06-03 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Portola Hotel & Spa at Monterey Bay
Updated 21-06-03 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 58 hotels in Monterey
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
It’s all right here! Located in downtown Monterey, steps from popular attractions, the AAA Four Diamond Portola Hotel & Spa reflects California living at its finest. Enjoy the modern lobby, reflecting coastal luxury. As one of the Central Coast’s first, LEED® Certified hotels, the Portola features 379 newly renovated guest rooms and suites, is pet-friendly, and shares 60,000 square feet of meeting space with the Monterey Conference Center.
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Room & Suite (661)661
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Books, DVDs, music for children
Paid private parking on-site
Paid wifi
Hot bath
Outdoor pool
Private pool
Plunge pool
Fence around pool
Restaurant
Breakfast available
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Golf course
Hiking
Tennis court
Patio
Walking tours
Children's television networks
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Marina View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
3546Reviews40Q+A100Room tips
Traveller rating
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Popular mentions
Chloé F wrote a review Yesterday
Vevey, Switzerland3 contributions
Huge scam.. we asked for a room with a patio and view and we got a patio in a hallway with everybody passing by.. no privacy and view on another entrance.. The room was smelling and not clean.. The entrance of the hotel is very nice but everything was closed, the restaurant and the bar, but nobody told us during checkin. The price was very high for very poor rooms and service during “COVID” times. Most of restaurants and stores are closed in Monterey, they should have lower their rates in order to restart the business. Very disappointed..
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Restaurants closes at 9pm and most stores and restaurants are closed. avoid hotels near the...
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travelshark7 wrote a review Mar. 2020
Houston, Texas37 contributions28 helpful votes
Hotel's Favourite
This place has always been amazing, but the room renovation that is going on currently, is outstanding! Great job on the decor. It flows very nicely with the lobby. We were told that it should be completed by early May. We'll be back in June! Thank you Portola!
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Date of stay: March 2020
Value
Rooms
Service
1 Helpful vote
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Response from Jackie Olsen, General Manager at Portola Hotel & Spa at Monterey Bay
Responded Mar. 11, 2020
Hi travelshark7, Thank you for your excellent review! It is a pleasure to hear from you and we are grateful for your loyal support of our hotel. Your compliments regarding our renovations are much appreciated. We can’t wait to welcome you back. Sincerely, Portola Hotel & Spa’s Management Team
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Tiffany O wrote a review Jun. 14
Findlay, Ohio11 contributions
We stayed here after leaving Yosemite and thoroughly enjoyed the lush amenities of this hotel! The location was great and we can't wait to come back! Brittney's crepes were the best breakfast we had all 10 days in California!
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi tiffanyo580, Thank you for taking the time to write a review of your stay at the Portola Hotel and Spa. We are happy to hear you enjoyed the location and amenities. We look forward to welcoming you back next time! Sincerely, Portola Hotel & Spa Management Team
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Mondosteve wrote a review Jun. 14
1 contribution
We like to stay at this hotel when we come to Monterey. The location is excellent. Close proximity to wharf, shopping, eating, boardwalk. Friendly staff. Quality beds and sheets and quiet rooms make for restful nights.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi Mondosteve, Thank you for taking the time to write a review of the Portola Hotel & Spa on Tripadvisor. We are delighted to hear that you enjoy our location, our friendly staff, and the comfortable accommodations. We look forward to welcoming you back next time you are in Monterey! Sincerely, Portola Hotel & Spa Management Team
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DayTraveler714 wrote a review Jun. 13
Fountain Valley, California1 contribution
Loved everything about this hotel! The location was so perfect- right out by fisherman’s wharf. We only stayed one night but I wished I could have spent the whole weekend at Portola. There are so many restaurants near by but sadly, we didnt have time to experience them.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Janine Chicourrat, General Manager at Portola Hotel & Spa at Monterey Bay
Responded 4 days ago
Hi DayTraveler714, Thank you for taking the time to write about your experience at the Portola Hotel and Spa on Tripadvisor. We are happy to hear that you enjoyed the hotel's location and your overall stay. We look forward to welcoming you back to Monterey soon! Sincerely, Portola Hotel & Spa Management Team
Read more
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PRICE RANGE
US$217 - US$389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portola hotel and spa at monterey bay, portola hotel monterey bay
LOCATION
United StatesCaliforniaMonterey CountyMonterey
NUMBER OF ROOMS
379
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Frequently Asked Questions about Portola Hotel & Spa at Monterey Bay
Which popular attractions are close to Portola Hotel & Spa at Monterey Bay?
Nearby attractions include Old Fisherman's Wharf (0.4 km), Monterey State Historic Park (0.10 km), and Monterey History & Arts Association: Salvador DalÍ (0.1 km).
What are some of the property amenities at Portola Hotel & Spa at Monterey Bay?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Portola Hotel & Spa at Monterey Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Portola Hotel & Spa at Monterey Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Portola Hotel & Spa at Monterey Bay?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Portola Hotel & Spa at Monterey Bay?
Conveniently located restaurants include Montrio Bistro, Paris Bakery Cafe, and Loulou's Griddle In The Middle.
Are there opportunities to exercise at Portola Hotel & Spa at Monterey Bay?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Portola Hotel & Spa at Monterey Bay located near the city centre?
Yes, it is 0.5 km away from the centre of Monterey.
Are any cleaning services offered at Portola Hotel & Spa at Monterey Bay?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portola Hotel & Spa at Monterey Bay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Portola Hotel & Spa at Monterey Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.