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2017-10-29 2017-10-30
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    Portola Hotel & Spa at Monterey Bay

    2 Portola Plaza, Monterey, CA 93940
    +1 844-334-7051
    Hotel website
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    2017-10-29 2017-10-30
     6 people are viewing this hotel
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    US$242
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    Traveller (479)
    Room & Suite (558)
    Storyboard
    Overview
    • Excellent47%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “brew pub” (77 reviews)
    Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Portola Hotel & Spa at Monterey Bay
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    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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      US$242
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    Write a Review
    Reviews (2,523)
    Traveller rating
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    1 - 5 of 2,411 reviews

    Reviewed yesterday

    The Portola itself was a nice Hotel. It appears that few rooms have nice views of the water. The hotel is central to walking around downtown Monterey, and not a far walk to Cannery Row or the Aquarium.

    Thank Renee C
    Hotel's Favourite
    Reviewed 21 March 2017

    We have visited the Portola Hotel on numerous occasions and have always received the best in service that a guest could expect. Check-in is efficient, the rooms are clean, cozy, comfortable, and romantic. They have a large sliding door, with balcony, where you breath in...More

    1  Thank Rolandus
    Reviewed yesterday

    The customer service is superlative! From the moment we arrived, the staff was friendly, helpful and upbeat. When I asked for an upgrade to a harbor view room because it was our anniversary, I was told the hotel was fully booked but they comp'd our...More

    Thank piedmontblooming
    Reviewed yesterday via mobile

    The Portola exceeds all my expectations. The staff has been amazing. From the front desk to engineering. Happy, helpful, and up to date on gas & electrical issues. The room we are staying in, clean, comfortable, and all the details. Bonus...pet friendly which is awesome....More

    Thank Linda F
    Reviewed 2 days ago

    We booked this hotel online from Canada as part of a bucket list trip to California. The hotel alerted us to their renovations before arrival which was much appreciated. We were greeted by valets on arrival by car. The white facade of the hotel and...More

    Thank R8506AOlindam
    Monterey Plaza Hotel & Spa
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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$196 - US$437 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Monterey
    • #3 Luxury Hotel in Monterey
    • #4 Spa Hotel in Monterey
    • #4 Business Hotel in Monterey
    • #8 Family Hotel in Monterey
    • #9 Romantic Hotel in Monterey
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 379
    • Reservation Options
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    • Location
    • United States >
    • California >
    • Monterey County >
    • Monterey
    • Also Known As
    • Portola Hotel And Spa At Monterey Bay ,
    • Portola Hotel Monterey Bay
    Add Photo Photos
    Traveller (479)
    Room & Suite (558)
    Dining (65)
    Pool & Beach (37)
    Hotel & Grounds (353)
    Bathroom (36)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    Monterey Marriott
    1,321 reviews
    .16 km away
     
    Hotel Pacific
    710 reviews
    .12 km away
     
    Monterey Plaza Hotel & Spa
    4,981 reviews
    1.23 km away
     
    Monterey Hotel
    647 reviews
    .22 km away
     
    Nearby Restaurants
    Peter B's Brewpub
    547 reviews
    .07 km away
    Crown & Anchor
    419 reviews
    .18 km away
    Caffe Trieste
    253 reviews
    .23 km away
    Cibo Ristorante Italiano
    363 reviews
    .14 km away
    Nearby Attractions
    Monterey State Historic Park
    137 reviews
    .08 km away
    Dali17 Museum
    48 reviews
    .10 km away
    Old Monterey Farmer's Market
    58 reviews
    .10 km away
    Museum of Monterey
    56 reviews
    .15 km away
    Ask a question
    Questions & Answers
    kscdavis
    29 July 2017|
    AnswerShow all 8 answers
    Response from Lagranturista | Reviewed this property |
    Well, it appears that some of the rooms have air conditioning, but we were lied to and we were told none of the rooms had A/C. My advice is to not go to this hotel, but if you do, ask for a room with A/C, and just to be in... More
    0
    Votes
    jamaicabitty
    5 July 2017|
    AnswerShow all 7 answers
    Response from HaithamHamed | Reviewed this property |
    I suggest a different hotel based on your case!
    0
    Votes
    jamaicabitty
    5 July 2017|
    AnswerShow all 5 answers
    Response from Ron V | Reviewed this property |
    Still occurring.
    0
    Votes
    Room Tips
    "Ask front desk staff for your preferences."
    Read review
    "If you want air conditioning there are no good rooms. The central open area can be noisy, try not to..."
    Read review
    "Views of the harbor. $$$$$"
    Read review
    "Once they confirm, you better call and reconfirm it, they like to change your options."
    Read review
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