Best Western Plus Monterey Inn is an excellent choice for travellers visiting Monterey, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Close to some of Monterey's most popular landmarks, such as San Carlos Cathedral (0.3 km) and Stevenson House (0.5 km), Monterey Best Western is a great destination for tourists.
As your “home away from home,” the hotel rooms offer a flat screen TV and a refrigerator, and getting online is easy, with free wifi available.
Guests have access to 24 hour front desk and baggage storage while staying at Monterey Best Western. In addition, Best Western Plus Monterey Inn offers a pool and free breakfast, which will help make your Monterey trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
If you’re looking for a Mediterranean restaurant, consider a visit to Esteban Restaurant, Paprika Cafe, or Petra Cafe, which are all conveniently located a short distance from Best Western Monterey.
If you’re looking for things to do, you can check out Dennis the Menace Park (0.6 km), which is a popular attraction amongst tourists, and it is within walking distance.
Enjoy your stay in Monterey!
My husband and I really appreciated the cleanliness of this place, including the lobby, the hallways, the elevator, the parking garage, and the room itself. The bed was comfortable and the bathroom set-up was convenient (I like when the shower and toilet are separate from the sink). The only downside to the room was the lack of air-conditioning. It was a warm evening despite leaving the fan on and our sliding glass door open (we were on the second floor and felt safe to do so), though we did have to close the sliding glass door early morning when the construction team across the street began their work for the day. Our room was also above the patio area where the continental breakfast was served in the morning and some of the guests were loud, but nothing that couldn't be fixed by closing the sliding glass door.…
This is an exceptionally well-managed property in a great location with good amenities. No hiccups during our eleven day stay. Management and front desk were very service-oriented, housekeeping was excellent. Walkable to downtown. Handicapped accessible room was well-designed, especially the bathroom with a true roll-in shower. My only wish was for another lamp in the room.
I have stayed in many hotels over the years - some exceptional and others not so great - but I have never felt more unwelcome than I did at the Best Western Plus Monterey Inn. My wife and I traveled to Monterey for Memorial Day on a day trip from the Bay Area and decided to stay the night to avoid the heavy traffic heading back to the Bay. I found a great rate on Priceline for the Best Western Plus and booked it up. When we arrived at the hotel and tried to check in, we were informed by the guest services representative that they had not received payment from Priceline and that I would not be able to check in until I had resolved this situation directly with them. I called Priceline but was told due to wait times I would receive a call back in an hour and a half. I spoke at length with the guest representative, showing him my Priceline confirmation and offering to show him proof that the charge was pending on my credit card, but he said that he could not check me in "per hotel policy." I asked to speak to the manager on duty, and he informed me that "she had left for the day but would tell me the exact same thing." Only after I insisted a couple of times did he finally call the MOD but got her voicemail. By this point I was frustrated and could not understand why I was being punished for some miscommunication between Priceline and the Best Western Plus in Monterey. I paid my money and any problems between Priceline and Best Western should be resolved between them. When I asked him what he would do if he were in my situation, he stated that he wouldn't have booked a hotel through a third party company. Very helpful. He encouraged me to re-book my reservation through Best Western at a higher rate than what I paid to Priceline and then he would be able to allow me to check in. So much for compassion and understanding. The representative uttered the same refrain each time I tried to explain the situation - "I understand" - but understanding did not translate to warmth or welcome or real understanding or anything that I have come to associate with the hotel industry. I worked in a hotel during college and cannot imagine a guest services representative not trying to find a better solution than leaving a guest to wait in the lobby for Priceline to call and sort the situation out. Would it have killed him to offer me a room until everything could be resolved? It turned out that Priceline was having technical problems system wide and that many hotels with guests facing similar situations were actually allowed to check in at other hotel properties. Had I booked into a nicer hotel, I suspect that would have happened, but instead I looked like an idiot sitting in the lobby with my wife, watching other guests check in. The Best Western representative was doing his job to be certain, following the instructions given to him by his boss, but he was more robot than man, and only offered an apology for the situation when I actually pressed him for one. And a halfhearted apology it was. He put the entire blame on Priceline and did not acknowledge that Best Western had any part in the poor handling of the situation. Exasperated, my wife and I finally left. When I told him we were leaving, his completely tone deaf, "Have a great night!" underscored a terrible situation. Needless to say, I would never stay at this property and hope that nobody else has to go through the embarrassment I experienced today. I am a healthcare provider and know something about service. This was poorly handled from beginning to end. There are many wonderful places to stay in Monterey. This is not one of them.…
Quiet, safe space. Beautiful balcony, and the most comfortable bed I’ve had in a hotel in Monterey. It was close to everything I was planning on doing in the city. The parking elevator was easy and made coming back after long days so much better.
This is the best "Best Western Plus" we've ever been to. The management is very professional and makes sure every detail is perfect from the beautiful flowers outside to the towels on the rack. We felt the hotel lobby, elevators and rooms were safe and sanitized during these COVID precautionary times too!