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BEST WESTERN Markland Hotel

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273 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Tucson, Arizona
Reviewed 1 July 2015

Nice staff, nice room, nice location. Ms. Carmen at the breakfast room is so friendly, ready to help, and smiling all the time, talking to all the guests in the room and refilling coffee, bread, etc. The people at the front desk were so helpful. I will come back here when II have to go back to LA

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Helpful?
Thank MexPeruvianinLA
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear MexPeruvianinLA, Thank you for taking this time to provide feedback on your past stay here at our property. I read every review to ensure that we are meeting the satisfaction of our guests I am grateful to hear that you enjoyed your stay at our property. I am extremely pleased that you enjoyed my staff. My staff is always...

san francisco, United States
Reviewed 28 June 2015

I am their repeat customer, and this is the hotel I will always stay if I have to stay LAX, not so far from the Airport or high way #5, convenience to find a good Chinese restaurant.... the most important thing: The front desk persons they all are so happy and helpful!!

Review collected in partnership with Best Western
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Helpful?
Thank Mary C
BWMarkland, Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Mary C, Thank you for taking this time to complete this review based on your stay at our property. I read every review and comment regarding our property to ensure that our guests are able to have a satisfying stay. I am pleased to hear that you have stayed at our property several times and still continue to come...

Salinas, California
Reviewed 16 June 2015

I used to live in Montebello and chose the hotel because it seemed like a safe area for someone using the public Metro bus for a Los Angeles trip. It was very clean and my room was a good value. For those who must return after dark to the hotel (or traveling during hot or rainy seasons), I do not...

Review collected in partnership with Best Western
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Helpful?
1Thank molivos
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Molivos, Thank you for taking the time to write this review. I appreciate your comments and concerns to ensure that our guests’ receive a satisfying experience at our property. I am glad to hear that you enjoyed your stay at our property. If you ever plan to come back towards the Los Angeles area, please do not hesitate to...

Reviewed 9 June 2015

Pasadena has many area Best Westerns. Since I go there every year I hope to get to all the Properties someday. The Markland I found to be most favorable as location to journey out to a multitude of attractions for young and old alike. As for the Markland itself I found nothing less than I should expect. As a connoisseur...

Review collected in partnership with Best Western
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Helpful?
1Thank Ken B
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Ken B, Thank you for taking the time to write this review about your experiences during your stay at our property. I read every review to ensure that our property is exceeding our guests’ expectations. I am pleased to hear that you were satisfied with your overall stay. We are currently renovating our entire property, but we do encourage...

Chicago, United States
Reviewed 7 June 2015 via mobile

I have stayed here twice and both stays have been terrible. I gave them the benefit of the doubt after the first one and was burned again. I will admit the price was cheap...so the saying is right - you get what you pay for. During my two stays, everything that could go wrong, has. Hotel smells, weird layout, air...

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Helpful?
1Thank Rodolfo J
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Rodolfo J, Thank you for taking the time to write this review about your comments and concerns. I read every comment to get feedback on how we can improve our guests’ experiences. I am sorry to hear that you did not enjoy neither your recent stay here at our property, nor your stay before that. We are currently undergoing...

lowell, United States
Reviewed 1 June 2015

We had a very nice stay except for the breakfast the first day. we had several hairs in the food and didn't finish our food and did not eat there again. The rooms were nice and clean. The staff was very friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Cynthia M
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Cynthia M, Thank you for taking the time to write this review. I take every review and comment into consideration, so that I can exceed our guests’ expectations. I am pleased to hear that you had an enjoyable stay. I do want to apologize about the incident with the food. The majority of our food comes premade and ready...

Chula Vista, CA, United States
Reviewed 28 May 2015

Very good value with accommodating staff. Better than average breakfast is included. Free garage parking and a fitness room are also included. Beds/mattresses are exceptionally comfortable. In room Hi-Fi is also free and greatly appreciated.

Review collected in partnership with Best Western
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Helpful?
1Thank Melvin S
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Melvin S, Thank you for taking the time to write this review. I read every review to ensure that our hotel is meeting our guests’ expectations. I am pleased to hear that you enjoyed your stay at our property. We are currently undergoing major renovations, but I encourage you to come back once all our projects are completed. If...

Las Vegas, Nevada
Reviewed 26 May 2015

First the entire floor (2nd) smelled like smoke as if there was a fire. Then the TV didn't work so I went to call the front desk to let them know and the room phone did not work. My husband took a shower and the exhaust fan didn't work. He went to set the alarm clock for a 5 AM...

Review collected in partnership with Best Western
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Helpful?
Thank Debbie M
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Debbie M, Thank you for taking the time to write this review. I read every review and take every comment, concern, or remark to ensure that our guests’ expectations were met. I do apologize that your needs were not met during your stay. I send my sincere apologizes about the conditions of the room. I have talked to my...

Fallbrook, United States
Reviewed 25 May 2015

The hotel smelled bad. The elevator smelled really bad. The carpet looked dirty. Nice lobby. The lobby attendants were really nice and helpful. The walls seemed thin, we could hear the people next door and DEFINITELY hear the people above us, which made it a bit difficult to fall asleep.

Review collected in partnership with Best Western
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Helpful?
1Thank Maria I
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Maria I, Thank you for taking this time to write this review. We are always looking at our guest’s reviews to see how we can exceed our guests’ expectations. I am sorry to hear that you were not completely satisfied with your stay at our property. We are undergoing major renovations to our entire property, which include replaces our...

Montreal, Canada
Reviewed 15 May 2015

Excellent, The staff were on tip top . alert. friendly , and always there to help out to any thing you ask them to do. The Hotel premises is so clean from the inside and outside. The reception area go out of there way to make your stay comforting. The Manager is alert and extremely efficient with all his team...

Review collected in partnership with Best Western
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Helpful?
Thank Antonella P
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Antonella P, Thank you for taking the time to write this review. I read every review to inquire about our guest’s stay and see which areas we can improve on to ensure we can exceed our guest’s expectations. It was an absolute pleasure to speak to you and your daughter. I am glad to hear that your overall stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Stay at this prestigious Monterey Park, California hotel where elegance and comfort meet commitment and customer service.The BEST WESTERN Markland Hotel is a property offering excellent lodging accommodations for any vacation or business trip to the Los Angeles area. Hotel guests will have access to an exercise facility, and Jacuzzi®. Guest accommodations feature spacious bathrooms with granite, Sealy® Posturepedic pillow-top mattress on each bed, free high-speed Internet access and cable television (CNN®, Fox News, Fox Sports, ESPN®, and HBO®). This Monterey Park hotel also offers flexible meeting space and facilities for outside catering.Hotel guests will have easy access to the 60 freeway, offering convenient travel to Disneyland®, Universal Studios® Hollywood, downtown Los Angeles and old town Pasadena.The BEST WESTERN Markland Hotel is the best choice for style, sophistication and location. A professional and friendly staff is dedicated to making each traveler's stay a memorable one. ... more   less 

Additional Information about BEST WESTERN Markland Hotel

Address: 434 Potrero Grande Dr, Monterey Park, CA 91755-7324 (Formerly Monterey Park Days Inn and Suites)
Region: United States > California > Monterey Park
Price Range: $109 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Markland Hotel 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Markland Motel
Best Western Monterey Park
Monterey Park Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Markland Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Markland Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a deluxe room if they are available, but don't think that will change much.”
 of 5 bubbles zy_rox, 27 Feb 2017 | Read review
“Stay in an upper floor room to avoid floor squeaks from visitors above.”
 of 5 bubbles G7241NNwilliamw, 22 Feb 2017 | Read review
“Quite floors”
 of 5 bubbles emanuelholdman11, 20 Dec 2016 | Read review
“ask to stay on the top floor at the back of the hotel overlooking the open ground”
 of 5 bubbles ScampinIzzy, 8 Oct 2016 | Read review
“Request a room away from the street.”
 of 5 bubbles 845bretts, 28 May 2016 | Read review
5 of 5