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BEST WESTERN Moreno Hotel & Suites

Booking.comUS$99*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN Moreno Hotel & Suites
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364 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Vancouver
Reviewed 10 February 2017

Poor quality pillows. I dislike non-fitted sheets. Very poor WiFi. In the evenings in particular had to go outside my roo to get a connection. Staff not particularly service oriented. Just doing job..

Review collected in partnership with Best Western
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Helpful?
Thank Saskatchewan
bestwestmorenovalley, General Manager at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Saskatchewan, Thank you for taking the time to write a candid review about your recent stay with us. We're sorry to hear you were not satisfied with your stay with us. We are currently trying to improve our WIFI. We will take your feedback to better implement our services. We hope you will give us another try. Thank you...

Mesa
Reviewed 17 January 2017 via mobile

This hotel is easy access and for our stay very comfortable. Our room was very clean and comfortable. It was spacious and there were plenty of pillows on our king bed that were just perfect. Fridge and microwave and a nice sized TV. I don't usually like exterior corridor access hotels but this one was ok. We felt safe. The...

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Helpful?
Thank linna62
bestwestmorenovalley, General Manager at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Linna62, Thank you so much for your review. I am please to hear that you felt comfortable at our hotel and that it was up to standards. We're glad to hear that Alex, was such a good help to be able to resolve any booking issues that occurred at the time. I regret to hear about the breakfast issues,...

Scottsdale, Arizona
Reviewed 7 January 2017

A huge room with a comfortable bed close to the freeway, yet really quiet, with easy access to places in the area. Elevators to upper floors. Complimentary breakfast with many choices for every taste.

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Helpful?
Thank donaldo2017
bestwestmorenovalley, Owner at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Donaldo2017, Thank you for taking the time to leave us a review of your recent stay. Glad to hear your room near the freeway was accommodating to you. We hope to welcome you back again, Thank you.

Seattle, Washington
Reviewed 5 January 2017

I would not recommend this Best Western since it doesn't represent the brand. It's outdated and looks good online in pictures but is very outdated, dirty, reeks of old cigarettes no hot water, heater made noise all night long light on the hair dryer glared all night long so it was hard to sleep. We reserved a week and checked...

Review collected in partnership with Best Western
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Helpful?
1Thank Nancy W
bestwestmorenovalley, Owner at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Nancy W, Thank you for taking the time to leave us a review. We're sorry to hear you cut your time with us short. Please rest assured that we will do everything we can to resolve the discomforts you experienced while you stayed with us. Again, I sincerely apologize for any inconvenience.

moreno valley
Reviewed 11 December 2016

I Love this place! The front decks clark (Cynthia) is always so hhelpful, every time I come she gets me checked in and out..I would seriously give her a super 10.. the rooms are super clean..and food is also so great...

Review collected in partnership with Best Western
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Helpful?
1Thank marquezsantos1
bestwestmorenovalley, Owner at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Marquezsanros1, Thank your for taking the time to write us a review. We're glad to hear our front desk agent, Cynthia, was so helpful to you on your recent stays here with us. Thank you for the compliments. We hope to see you back again with us. Many Thanks!

Las Vegas, Nevada
Reviewed 9 December 2016

This is just an average place to stay but the price was decent with a room just like the pic. It was clean, everything worked, staff was courteous. No bugs. We didn't have time to use the courtyard but there are balconies with each room, anyway it was late fall and chilly. I read a lot of reviews and yes,...

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Helpful?
1Thank dspen55
Sonoma County CA
Reviewed 21 October 2016

The bed was very comfortable. Traffic noise was loud but bearable even with the patio door open. Staff was super friendly.There was a faint smell of tobacco smoke in the room but it wasn't too bad. Temperature control was by heat pumps which I like- quiet and efficient.

Review collected in partnership with Best Western
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Helpful?
Thank bordercollie21
Grand Island, Nebraska
Reviewed 8 October 2016 via mobile

This is a beautiful hotel, easy to get to as close to lots of things to do. Overall this may seem like an great value, but if noise is an issue for you go somewhere else. The freeway is literally right outside the hotel and it sounds like a racetrack with cars flying by all day and night. To make...

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Helpful?
Thank Jeremy M
Wrexham, United Kingdom
Reviewed 5 October 2016

Excellent hotel, good location. Felt safe. Good breakfast with hot food. Staff friendly and helpful. Plenty of car parking. Nice comfy bed. Good clean room. Good restaurants close by. Will stay there again.

Review collected in partnership with Best Western
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Thank Karen H
Midwest
Reviewed 27 September 2016 via mobile

We had requested early check in, but when we arrived, we were told we could not check in till 3pm. It's a fairly large hotel & there were very few cars in the parking lot. I noticed a list of "rules" at the front desk & one being that there's an hourly charge for early check in or late check...

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Helpful?
1Thank thinkin'vacation

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about BEST WESTERN Moreno Hotel & Suites

Address: 24840 Elder Ave, Moreno Valley, CA 92557-7300
Region: United States > California > Moreno Valley
Price Range: $149 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Moreno Hotel & Suites 2.5*
Number of rooms: 120
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Also Known As:
Moreno Valley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Moreno Hotel & Suites staff and other travellers.
2 questions
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Moreno Valley, California
over a year ago

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Questions? Get answers from BEST WESTERN Moreno Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My Tip, Keep looking for another choice in the area”
markj557, 12 Mar 2017 | Read review
“Get a room with new AC and away from the pool”
G1255ZObills, 24 Jul 2016 | Read review
“There are elevators but if steps are an issue be aware that corridors have two or three steps in places.”
thewholeworldishome, 12 Apr 2016 | Read review
“Get a room with a balcony”
gbulldoger, 11 Apr 2016 | Read review
“Any of the rooms are a great choice.”
Angelnunez833, 18 Mar 2016 | Read review
5 of 5
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US$99* /night
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Prices are for 1 room, 2 adults
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