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    Extended Stay America - San Jose - Mountain View

    190 E El Camino Real, Mountain View, CA 94040-2722
    Hotel website
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    2017-07-30 2017-07-31
    US$233
    US$233
    US$233
    Traveller (21)
    Room & Suite (19)
    Dining (1)
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    Overview
    • Excellent32%
    • Very good23%
    • Average15%
    • Poor10%
    • Terrible20%
    Travellers talk about
    “granola bars” (4 reviews)
    “oats” (2 reviews)
    “higher speed” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Mountain View
    Special Offer: Save up to 10% TODAY!
    Hotel deals
    Hotel Zico
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (91)
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    1 - 5 of 89 reviews

    Reviewed 1 week ago

    If you plan to stay longer than a week then you may like this hotel since it has attached kitchen and they provide commonly used utensils. It's located close to the expressway so it may bother you sometimes. Choose rooms on the 2nd floor if...More

    Review collected in partnership with Extended Stay
    Thank Bineet M
    Response from 00esa, General Manager at Extended Stay America - San Jose - Mountain ViewResponded 6 days ago

    Bineet, thank you for being our guest at Extended Stay America - San Jose - Mountain View. It’s nice knowing you had a pleasant stay and that our kitchen amenities worked well for you. We appreciate your feedback and hope to have the honor of...More

    Hotel's Favourite
    Reviewed 13 March 2017

    I enjoyed my few days stay at this hotel, very clean, quite location and friendly staff. Actually if you drive for 5 minutes there is a strip mall with a chinese supermarket. and the there are many restaurants at El Caminio Real. The funny thing...More

    Thank Dhoof
    Response from Manager_11525, Manager at Extended Stay America - San Jose - Mountain ViewResponded 16 March 2017

    Your feedback is important. Thank you for sharing. I'm glad that you valued our convenient location and your overall positive stay at our hotel. Thank you for your amazing review of our property. We are delighted to know you were pleased with your stay.

    Reviewed 4 weeks ago

    Very courteous staff, everyone was very helpful and exhibited great customer service. The facility itself is very shabby, and needs a complete overhaul. The beds and bedding are very uncomfortable. The exterior of the hotel is depressing, and needs to be painted. The grounds are...More

    Review collected in partnership with Extended Stay
    Thank barbaraj387
    Response from 00esa, General Manager at Extended Stay America - San Jose - Mountain ViewResponded 4 weeks ago

    Thank you for your comments. It’s our pleasure knowing you loved our service and had an overall nice stay. However, I am sorry to know that we did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we...More

    Reviewed 4 weeks ago

    First, I rarely write a bad review. You really have to work at getting a bad review from me. I am very familiar with the huge challenges of the service industry, and have a thick skin in that regard. That said, it was a mistake...More

    Thank Sean K
    Response from 00esa, General Manager at Extended Stay America - San Jose - Mountain ViewResponded 4 weeks ago

    Sean, we're truly sorry your room was not in the spotless condition it should have been when you arrived. We do not take these concerns lightly, especially with the cleanliness of the hotel. I have addressed this matter to the head of our Housekeeping Department...More

    Reviewed 12 June 2017

    Booked two beds...got one! Had to sleep on the floor! Staff was friendly. Breakfast sucked except the coffee was drinkable. I wouldn't stay here again for many reasons. For the price I expected a lot better!More

    Review collected in partnership with Extended Stay
    Thank K3188JGscotta
    Response from 00esa, General Manager at Extended Stay America - San Jose - Mountain ViewResponded 13 June 2017

    Thank you for your feedback. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Laundry Service
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$121 - US$280 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Extended Stay, Booking.com, Priceline, Orbitz, Expedia, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your Extended Stay America - San Jose - Mountain View reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Mountain View
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    Traveller (21)
    Room & Suite (19)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (3)
    Nearby
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    Nearby Restaurants
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    .62 km away
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    .47 km away
    Satsuma Restaurant
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    .64 km away
    Chaat Paradise
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    .32 km away
    Nearby Attractions
    Sunnyvale Farmers Market
    62 reviews
    3.49 km away
    Stevens Creek Trail
    101 reviews
    2.02 km away
    Las Palmas Park
    45 reviews
    3.13 km away
    Mountain View Farmers Market
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    Questions & Answers
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    Room Tips
    "Best tip I can give for room selection is pick somewhere else"
    Read review
    "There are no elevators, if you have a lot of luggage, ask for a ground floor unit"
    Read review
    "Don't stay here unless you don't have other choices."
    Read review
    "choose the 2nd floor"
    Read review
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