I loved the hotel and staff. The friendliness and helpfulness of the staff was great. The room was very nice and I enjoyed my stay but it was very pricey for a just ok experience. When you typically check into a hotel you receive key infomearion about the hotel and amenities as well as local activities or things to do. You also typically get a menu of hotel pricing for add on services.. mini bar, in room ordering etc. I checked in and received my hotel room key and and didn't get any of this information. I know with covid everything should be contactless or paperless, so I just expected an email or digital form. It seemed there were a few qr codes in the room on a tiny handout but it was shrunk down too small to scan.. or possible Pixelated or distorted. Nothing in the mini bar had a price on it and I wanted to open some of the wine, but didn't know how much it was. I also figured I could order in room dining but didn't get a menu. I didn't know what was open or not in the hotel, as nobody advised me. So I would suggest an update of current accommodations via email or printed out in rooms. I also noticed there was no clock radio in the room. Although it's not necessary for all hotels, it's expected in higher end ones such as your hotel. I imaged sitting in my room with the sun coming in and relaxing to some tunes on the radio. There was no radio or option for music at all in the room. I honestly expected even a cheap clock radio of some sort. Cheaper hotels now offer blue tooth clock radios. So I just expected something. I pre-ordered a charcuterie and cheese board and sparkling wine to be in room upon arrival.. that was on time. But the cheese was underwhelming. I thought maybe it would be a selection of cheeses, but the hotel chose and there was blue cheese chosen. Thats such a strong cheese I expect to be asked if I am OK with the choices. I couldn't eat the blue cheese as it was too strong and honestly a waste of money. I just wanted a bit more of a customized experience The rooftop bar was awesome and had amazing views but there menu was lacking. I am a vegetarian and the only option was the impossible burger.. which you were out of. So I asked if I could have pasta without the shrimp and it was just unslated butter with noodles. It was pretty bad and I got charged full price even with out the shrimp. Overall stay was nice, but for the price I paid I really expected a bit more P…
This is truly one of the best properties not just in Napa, but for miles around. If you are looking for an upscale environment that puts you right in the very heart of downtown Napa, then this is it. The Archer Hotel boasts an amazing restaurant, a rooftop bar and lounge and a lobby that may just offer a passing glimpse of a vacationing celebrity or your favorite winemaker...If you have been going stir crazy from being inside for months, then I heartily recommend making a reservation asap!
I always am delighted when I stay here. The hotel design is beautiful, the rooms have everything you could want and the beds are so comfortable. The staff is top notch. This is my favorite spot downtown!
We were really impressed with the Archer Hotel in downtown Napa. Our room was awesome with a huge outdoor balcony with fireplace that looks all over downtown. Great location within walking distance to everything. Highly recommend it and look forward to visiting again.
We stayed here on one of those 100 degree plus weekends. Because it was so hot, we did spend more time than we wanted indoors. But because the hotel and rooms were so nice, this was no problem. Modern, clean, comfortable, and walking distance from many restaurants in downtown Napa. For me, the only odd thing was the pool. Although many people seemed to be enjoying it, the "sit pool" was about 6 inches deep with everyone just dipping their rear ends in the pool - and it was crowded - in the middle of covid19.... I thought it looked gross, but a lot other guests seemed to enjoy getting their bums wet in dirty bum water. No thanks, not me. Overall though, great hotel and great stay. I'd choose this hotel again.