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The Westin Verasa Napa

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Traveller (429)
360
Panoramas (73)
Pool & Beach (62)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Westin Verasa Napa is located downtown near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space.
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Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mountain View
Park View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
92Great for walkers
Grade: 92 out of 100
51Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
Reviews & more
1,510Reviews
876Photos
23Q+A
100Room tips
Traveller rating
  • 778
  • 491
  • 130
  • 58
  • 53
Time of year
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  • English
Popular mentions
I have stayed here several times and it has always been a treat. This time was different. We checked in around midnight and it was great, a young lady from Guam was very pleasant, I was also given a 1 bedroom unit that was appreciated. Pool was closed but no problem this time
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 1 week ago
Thank you for taking the time to share your recent experience at the Westin Verasa Napa with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We certainly fell short on our promise to deliver exceptional service during your stay. Please accept my most sincere apologies regarding the service at Bank and housekeeping service on your first day. I have passed your feedback to Bank and Housekeeping Leadership for follow-up to ensure these inconveniences do not occur again in the future. We appreciate your business and value your honest feedback. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
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We celebrated our 20th wedding anniversary in Napa this year at the Westin. The staff was exceptional and the service was excellent. We were upgraded to a beautiful suite with a spacious patio, beautiful view and a wonderful bottle of wine with chocolates upon arrival. The
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 1 week ago
Dear blueheron3, Thank you for taking the time to share your feedback! I am thrilled to hear you had such a wonderful time with us! We hope you choose to create more memories with us whenever your travels bring you back to Napa.
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We've been coming here for a few years now. After several stays, I regret to say that the service has gone down, and the property needs an update. When we arrived, we were the only car in the porte cochere, however, the 4-5 valet guys and bellmen were gathered in a circle and
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 2 weeks ago
Dear williamlN2623EZ, Thank you for taking the time to share your recent experience at the Westin Verasa Napa with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We certainly fell short on our promise to deliver exceptional service during your stay. Please accept my most sincere apologies regarding your entire arrival experience. I will address your feedback and concerns with our Front Office Leadership team for follow-up and to ensure proper procedures are in place to prevent these inconveniences from occurring in the future. We are continually improving and can use your feedback for teachable moments. We appreciate your loyalty and value your honest feedback. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
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As a(n) SPG Platinum member, I selected this property since the recent merger with Marriott. It's location is fantastic; close to the Oxbow Market shopping/dining and Wine Train/Downtown. The entry and interior is impressive. I had a suite with a courtyard view and stayed 2
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 2 weeks ago
Dear Mark W, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Westin Verasa Napa. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the Food and Beverage and Front Office Leadership team. Thank you for your continued loyalty and we hope you choose to create more memories here whenever your travels bring you back to Napa.
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great location, friendly staff. downhill from there. we had a two bedroom suite in need of renovation, tired, chipped furniture, balcony door hard to open and close. It had a full kitchen that was ill equipped making it tough to prepare any meals and no cleaning supplies. Ran
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 3 weeks ago
Good day Garry W, Thank you for taking the time to share your recent experience at the Westin Verasa Napa with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the Maintenance and Housekeeping teams to ensure the necessary guidelines are in place to prevent the inconveniences you had from occurring in the future. We appreciate your business and value your honest feedback. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.
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12345699
Do they offer a room with two queens?
Good afternoon, we only have king size beds here on property. We do not have any rooms with 2 beds besides our 2-bedrooms suites. All suites have a pull out sofabed. Thank you.
0 votes
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Do they offer a room with two queens?
Call the hotel directly to get a real answer. I have never seen a room set up that way but then again we only stay in King rooms.
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Do all the rooms have a balcony?
Some do. Ask at the desk.
1 vote
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Yes, each room has a Mr. Coffee.
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Do all the rooms have a refrigerator ?
All of the suites will have a refrigerator. You will love this property!
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12345
"river view"
"Avoid 2010 and 2008"
"Pool or river view"
"Would recommend the apartments"
"We had a pool view with a kitchenette which was nice, although we did not use the kitchen for cooking"
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12345620
PRICE RANGE
US$260 - US$788 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin verasa, napa hotel napawestin hotel verasawestin hotel napa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
180
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