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The Westin Verasa Napa

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#8 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersBronze level
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The Westin Verasa Napa
The Westin Verasa Napa
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1,310 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
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Laguna Beach, California
Reviewed 2 days ago NEWvia mobile

Stayed here for a weekend trip with my wife. Lobby is warm and feels like you are in the mountains Large pool and jacuzzi. Rooms are standard Westin with the usual very comfortable beds and bedding Good restaurant and lobby bar Overall a good hotel and recommended

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Helpful?
Thank dsriff
La Habra, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 November 2016

Just visited Napa wine region and stayed at the Westin Verasa. We arrived on a Monday morning at 9:00 am. The staff went beyond our expectations, and gave us early check in with a room upgrade for being gold members. Our rooms were clean and fresh smelling with a nice view overlooking the river. Also, we found the rooms well...

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Helpful?
1Thank Brad L
About Hotel's Favourite Review
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Brad L, Thank you for the incredible feedback for all of our Trip Advisor readers and this sounds like a once in a lifetime trip to Napa. All the details about your stay seem to be a perfect mix of enjoying the Napa Valley, the town of Napa and enjoying the hotel. We'll hope to see you back again...

Dallas, Texas
Reviewed 1 week ago

Okay, so if you have anything to complain about this place, then you are a little too much on the "high-maintenance" side... Our stay was great: Very easy check in and check out, great room, great service, also the hotel is in a good location (walking distance to Oxbow Public Market- a must for any "foodie"). I would definitely recommend...

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Helpful?
Thank Olif_10
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Olif_10, Thank you for sharing this amazing review with all of our Trip Advisor readers and we love to hear great feedback. The Oxbow Market is about as good as it gets for food, wine and local shopping and I would agree that is a must go for any "foodie". Thank you again for sharing and we'll hope your...

Birmingham, United Kingdom
Reviewed 2 weeks ago

Everything about this hotel was class. The town, the location, the building, the food & most importantly of all the staff. From the moment we arrived early (and were upgraded to great room (2092) on the 2nd floor - thanks to Erik) to our eventual departure, we were treated wonderfully, by everyone we dealt with. The food was top class...

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Helpful?
Thank BCScouser
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello BCScouser, Thank you so much for taking the time to provide us such amazing feedback and it sounds like a perfect trip to Napa. We love to hear about great service, amazing wines and delicious food; this is what makes Napa, Napa. I will pass along your thanks to Erik and the rest of the team and we'll look...

California
Reviewed 2 weeks ago

I love Westin hotels, but I was disappointed with the service this visit. After staying there for a few days I realized they must of been under staffed. I had breakfast at the restaurant and the service was slow, but the food was delicious :) The rooms needed updating, but the bed was comfortable. I did notice that some of...

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Helpful?
Thank ErikaWineandTravels
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello ErikaWineandTravels, Thank you so much for the detailed review and I would like to apologize for the service delays and some of the issues you found with the guest rooms. It sounds like you were able to enjoy a fabulous trip and I will be working with our management team to get your concerns addressed. I also love all...

Reviewed 2 weeks ago via mobile

This is one of the best hotels I have stayed at. It combines the class of a Westin but a more casual feel. It's a perfect combination. The saltwater pool and hot tub are terrific. The rooms are modern, fantastic bathrooms, and great food/wine inside the hotel.

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Helpful?
Thank Tyson S
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Tyson S, Thank you so much for the amazing 5 star review and we love all the feedback. I also really like your description of the combination of "the class of a Westin but a more casual feel". I feel that sums us up perfectly. Thank you again for sharing and we'll hope your travels bring you back soon....

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

Great location, nice new hotel, food was good, service at front desk, and the valets and bellmen were good to great. The room service team and bartender were less than ideal. They were simply not service minded. Waited 45 minutes for a pot of coffee from room service so we cancelled the order and walked somewhere else so the next...

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Helpful?
Thank jimlrvp
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello jimlrvp, Thank you so much for the feedback about your recent stay and I'm sorry that we missed the mark at a couple different touch points during your visit. We are of the mindset that it's the details that will differentiate a good stay from a great one, and you clearly experienced various let downs along the way. I...

Spring, Texas, USA
Reviewed 2 weeks ago

Westin Verasa is alittle pricey and the staff was slightly indifferent but friendly when asked for something. We enjoyed the food in the grill bar area it was very good and having the extra space in the one bedroom suite was great. The suite was small for a one bedroom suite but great to have when staying a week. Everything...

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Helpful?
Thank jkfav
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello jkfav, Thank you so much for sharing a little bit about your recent visit and we love to hear all the different feedback. I'll be reviewing the areas that could use some improvements and I will make sure our team is aware of your thoughts. We appreciate all the service details and we'll hope to see you next time...

Detroit, Michigan
Reviewed 3 weeks ago

It's ok, i'm a Westin fan, but this one needs a little work, for me the service was not up to par. Example. When I pulled up to the hotel, got all my bags out. Had a lot. I've been on a 9 day road trip. Not one of the guys outside asked if i needed help. They just talked...

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Helpful?
Thank Joe M
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Joe M, Thank you so much for your review but more than anything I would like to apologize for the total let down in your arrival experience. I want to ensure you that we take your feedback very seriously and we had a full valet and bell team meeting yesterday to make sure your concerns were addressed. We presented...

Mankato, Minnesota
Reviewed 3 weeks ago

We stayed at this hotel for a meeting onsite. Our room was not ready for several hours and then we were given a handicap accessible room which we did not request. The location of the hotel to the downtown area was within walking distance and the hotel itself was extremely clean. The rooms off of the lower front of the...

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Helpful?
Thank Mnmom2009
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Hello Mnmom2009, Thank you so much for the feedback about your recent stay and I'm terribly sorry for the issues with your room type and rooms location. This is clearly not the experience we would want for any guest and I will be working with the team to see if I can identify where and why the changes occurred. I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Verasa Napa is located downtown near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space. ... more   less 

Additional Information about The Westin Verasa Napa

Address: 1314 McKinstry Street, Napa, CA 94559-1900
Region: United States > California > Napa Valley > Napa
Price Range: $421 - $949 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Verasa Napa 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
The Westin Verasa, Napa Hotel Napa
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA
Hotel Style:
#4 Luxury Hotel in Napa
#6 Green Hotel in Napa
#8 Romantic Hotel in Napa
#8 Family Hotel in Napa
#11 Business Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Verasa Napa staff and other travellers.
12 questions
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Chicago
16 days ago
Smyrna, Tennessee
2 months ago

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Questions? Get answers from The Westin Verasa Napa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 2092, which over looked the river at the rear & the Oxbow market. Lovely spacious room & very quiet.”
 of 5 bubbles BCScouser, 11 Mar 2017 | Read review
“Ask for a room facing the river; you won't hear the street noise.”
 of 5 bubbles cnalsc, 1 Mar 2017 | Read review
“All rooms are great”
 of 5 bubbles Australia1962, 18 Feb 2017 | Read review
“the two room king suites might be more economical for multiple people”
 of 5 bubbles peashi, 17 Jan 2017 | Read review
“First floor suites have vaulted ceilings”
 of 5 bubbles A member, 17 Jan 2017 | Read review
5 of 5