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About

#18 of 31 hotels in Napa
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
On-demand films
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English
4.5
4.5 of 5 bubbles3,009 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Andaz Napa garners praise for its spotless premises and prime downtown location, convenient for exploring Napa's culinary and nightlife offerings. The hotel's atmosphere is frequently described as lively and modern, complete with live music, although noise levels can be a concern for some. Guests commend the attentive service, though it's not without occasional lapses in efficiency. Opinions on the rooms are mixed; they are spacious and stylish but sometimes fall short on maintenance. The lack of an on-site gym and perceived value for money are areas where the hotel draws criticism.
Location
Central
Atmosphere
Lively
Rooms
Modern
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed
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3,009Reviews24Q+A100Room tips
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Albekast wrote a review Apr 3
San Ramon, California18 contributions13 helpful votes
We had a family stay at the Napa Andaz and one of the highlights of the Andaz has always been the free snacks in the room. We were let down after being told that they stopped this practice here and we were given a small bag of chips and a water as a substitute. As a Globalist, we did get a nice room upgrade and a wonderful breakfast. However, the Mercantile Terrace closed early unexpectedly and we were not able to get drinks there. In addition, we requested a birthday recognition and that was not there either. On the plus side, the room was very clean and the location was perfect. Please bring back your in room snacks though.
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Date of stay: April 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hans W wrote a review Aug 2022
Rocklin, CA191 contributions68 helpful votes
Hotel's Favourite
We recently had a great stay at the Hyatt Andaz in Napa. The hotel was located right downtown and provided a great location for walking around town for food and drinks. We utilized car service for tasting throughout the valley. We will certainly stay at the Andaz again!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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ericaramos843 wrote a review Mar 2024
1 contribution
It’s located in the heart of Napa Valley. Love the location !!! It definitely was beautiful. Everything was near by. Also the food and beverage were amazing at the hotel. I would definitely come back.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Fink, General Manager at Andaz Napa
Responded 1 week ago
Thank you so much for taking the time to review our beautiful hotel! I am happy to know you enjoyed all of our amazing Food and Beverage options that we have to offer here. We can't wait to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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My Deves wrote a review Mar 2024
San Jose, California11 contributions8 helpful votes
This property was in a great location where we were a short walk or drive to places we wanted to visit. Every staff member we encountered was very helpful and pleasant. We were there on a Friday night so there was live music in the lobby which was fun and seem to have brought the area to life. Very nice touch.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Fink, General Manager at Andaz Napa
Responded 1 week ago
Thank you for the very nice words and the positive review. The music is always fun, so I am glad you got to enjoy it! Our staff is always dedicated to our guests and their experience, so I am happy that your interactions with the team were very positive.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CW92 wrote a review Mar 2024
2 contributions
We traveled to Napa to celebrate my husbands birthday, and booked two rooms with family. From the moment we checked-in, the entire team at Andaz Napa took great care of us - from getting extra blanket to cappucinos in the lobby. The atmosphere in the lobby is wonderfully lively at most times, but not overwhelming. Highly recommend the Andaz loft room type with cozy personal fireplace and soaking tub. This hotel is a great home base to explore Napa.
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Date of stay: March 2024
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Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Fink, General Manager at Andaz Napa
Responded 1 week ago
CI truly appreciate you taking the time to give this wonderful feedback. Care is the at the core of everything we do here. I am thrilled to know your experience was memorable and trust me when I say we really look forward to welcoming you back for a future visit to Napa!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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apalika2024 wrote a review Mar 2024
Chico, California1 contribution
We recently visited Napa and enjoyed a stay at Andaz very much. Close to amazing restaurants, wine train, and wine tasting. Fun bar in the lobby. Only complaint: valet was slow to get our car a few times.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Fink, General Manager at Andaz Napa
Responded 3 weeks ago
Thank you so much for your response! I do apologize for the timeliness of valet and will certainly address this with our team. I am happy to hear you enjoyed your visit with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris wrote a review Mar 2024
Seattle, Washington5 contributions1 helpful vote
Our overpriced corner room which we paid extra for and discount codes were not honors abutted an alley. No one told us about the 5:30am garbage and recycling being picked up so don’t expect a full night sleep if along the back of hotel. Then our last night we returned to our 5th floor room to find the shower backed up with sewage. Once a tech came by her exact words were “holy s**t”. After over an hour they offered us a different room on a different floor for the night. We left our belonging being told no one would be in the room but came back the next morning to find multiple maintenance people snaking the shower with black stuff everywhere, heavy odor and our clothes still in closet. Manager did minimal to try and make things right.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Fink, General Manager at Andaz Napa
Responded 3 weeks ago
Good Afternoon - I wanted to thank you for you candid feedback and I truly do apologize for the poor experience that you encountered. I will address these concerns immediately with our team to ensure this does not occur again in the future. We are also closely working with the city to schedule a later pick up time for the recycling and waste. We are definitely better than what we showed here and I will ensure that our team elevates very quickly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drcberko1 wrote a review Mar 2024
Miami Beach, Florida5 contributions1 helpful vote
Exceptional stay from check in to check out, housekeeping, front desk, self parking, conceirge, lobby bar staff, location - all a positive experience. It was our wedding annviversary. Management was so kind to help welcome us w strawberries, wine and card. Loved being in the heart of downtown Napa and in close promixty to the highway and road North. Room was incredibly clean and modern. If you wish to self park, lot is directly behind hotel thru lobby back door. This hotel is clear evidence of why our family remain 50 year plus loyal fans of the Hyatt brand. We've already shared w friends and family on their way to Napa in the coming year. Kudo's to management of this Andaz property.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Fink, General Manager at Andaz Napa
Responded 3 weeks ago
Thank you so much for the kind words and I am thrilled to hear of your positive experience. Please let us know when you retrun as we would love to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary L wrote a review Mar 2024
5 contributions
Great midweek stay. Due to the amount of business travelers, hotel was quiet despite occupancy. Tremendous staff, both check in and service staff at the breakfast area, which was serene. Room was well-equipped and location is fantastic for exploring the surrounding area. The parking garage behind the hotel was easy to access via the ground level and spacious (for a parking garage).
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Date of stay: February 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Fink, General Manager at Andaz Napa
Responded 3 weeks ago
Good Afternoon - We truly appreciate your feedback and your comments about the team members here at the Andaz. We will celebrate this review with our incredible colleagues!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tbbrentwood wrote a review Mar 2024
5 contributions
Highly recommend staying at Andaz Napa when visiting the wine country. The facility and accommodations are excellent as well as the staff. And the location in Downtown Napa can’t be beat! Retail, restaurants, and tasting rooms are easily walkable.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Eric Fink, General Manager at Andaz Napa
Responded 3 weeks ago
Thank you so much for your recommendation and please know we are ALWAYS here to serve you when you return to Napa Valley! I appreciate your business and kind words!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$503 - C$784 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avia napa hotel napa, avia hotel napa
FORMERLY KNOWN AS
AVIA Napa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
141
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Andaz Napa - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Andaz Napa
Which popular attractions are close to Andaz Napa?
Nearby attractions include The Uptown Theatre (0.2 km), Quent Cordair Fine Art (0.1 km), and Napa Valley Opera House (0.4 km).
What are some of the property amenities at Andaz Napa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Andaz Napa?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Andaz Napa?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Andaz Napa?
Conveniently located restaurants include Cole's Chop House, Carpe Diem Restaurant & Bar, and Grace's Table.
Are there opportunities to exercise at Andaz Napa?
Yes, guests have access to a fitness centre during their stay.
Does Andaz Napa have airport transportation?
Yes, Andaz Napa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Andaz Napa located near the city centre?
Yes, it is 0.4 km away from the centre of Napa.
Are any cleaning services offered at Andaz Napa?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Napa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Andaz Napa?
Many travellers enjoy visiting Napa Valley Opera House (0.4 km) and Napa 9/11 Memorial Garden (0.4 km).