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SENZA Hotel

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#3 of 30 Hotels in Napa
Certificate of Excellence
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SENZA Hotel
SENZA Hotel
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629 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Charlotte, Vermont
Reviewed 9 November 2015

We love HALL wines and vineyards, and have been club members for a few years. Their hotel did not disappoint. The experience from check-in to check-out was excellent. The property is well-appointed and clean. Evening wine reception and morning breakfast make you feel as if you are staying with friends, not at a hotel. The grounds are beautiful and in...

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Helpful?
Thank Rebecca S
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear Rebecca S, Your glowing review of your visit to SENZA is music to our ears. We truly appreciate your thoughts and insight into your time with us, as this helps us with our road map to continuing the success of SENZA as we move forward. We look forward to welcoming you back once more when your schedule allows. Thank...

Sacramento, CA
Reviewed 8 November 2015

The room was great....clean, modern, comfortable, a little small. The breakfast was fantastic. When we checked in on a Saturday late afternoon, the from desk staff was just hanging out. Maybe it is a B&B feel they are going for, but I expected a little more refinement in the service. The real thing that got me a little upset was...

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1Thank elliepsmom
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear elliepsmom, Thank you for your review following your stay with us at SENZA. Your comments have been duly noted and discussed with staff to prevent any future occurrence. We look forward to potentially taking care of you again in the future to remedy any shortcomings of this visit. Thank you again for your feedback. Best regards, Graham

Columbia,SC
Reviewed 5 November 2015

Booked Senza for a few days in the wine country with our adult kids. Specifically booked one room w/ two beds for the opposite sex kids. Arrived and shown to the room and neither w/ two beds. After a bit of consternation , was told they had "upgraded" the rooms and the "upgraded" rooms were all one bed per room....

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Thank Creekcrawler
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear Creekcrawler, We appreciate your feedback following your recent stay with us at SENZA. As mentioned, although there was a bump in the road at check in, we are happy that we could find a quick solution to ensure your visit to Napa Valley was not interrupted any more than it needed to have been. We look forward to welcoming...

Dallas, Texas
Reviewed 4 November 2015

I don't think I can recall a single complaint. We arrived late on a Friday evening due to our flights being delayed. When we arrived the young lady up front could tell we were worn out from a long day of traveling and delays. She took it upon herself to hand deliver 2 glasses of wine and a cheese/meat tray...

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Helpful?
Thank Benton H
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear benton H, Thank you for your visit to SENZA, we are always happy when a guest finds "their spot" in wine country with us. We look forward to welcoming you back again when your schedule allows. Thank you again for your review. Best regards, Graham

Denver, Colorado
Reviewed 4 November 2015

The woman I spoke to on the phone to book our reservation was nice and helpful. Got a last minute, middle of the week rate. I have stayed in several spots over the years in Napa and this was just ok. If they want to be considered in the "luxury" category, they really need to up their game because we...

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1Thank Kristine000
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear Kristine000, Thank you for taking the time to offer feedback from your recent visit to SENZA. We truly appreciate your insight into your time with us as we are always wanting feedback regarding the experience of guests that stay with us. I am disappointed to read that SENZA didn't check all the boxes you were looking for in a...

Marietta, Georgia, United States
Reviewed 3 November 2015

We recently stayed at the Senza and we were thrilled with the cleanliness and comfort of the property and our room. Staff was extremely friendly and helpful. The location is very convenient relative to the Napa wineries.

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Helpful?
Thank Randal E
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear Randal E, Thank you for taking the time to offer feedback following your recent visit to SENZA. We are happy to read that you enjoyed your time with us. We look forward to welcoming you back again in the future when your schedule allows. Best regards, Graham

Reviewed 2 November 2015 via mobile

We enjoyed the quiet, relaxing atmosphere, stunning views, the spacious contemporary rooms, professional and responsive service, free breakfast, and free wine tasting in the evening. This amazing resort will be our first pick for any future visits to the area.

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Helpful?
2Thank John S
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear John S, We truly appreciate your kind words and review following your visit to SENZA. We hope you have a chance to return to visit again very soon. Thank you again for your feedback. Best regards, Graham

Chicago, Illinois
Reviewed 2 November 2015 via mobile

Did a lot of research prior to choosing the Senza, and we were not disappointed. First, the place is smaller than I expected, which was a positive. We had a second floor room overlooking the pool. The room was very spacious, with a great fireplace (easy to use), large deck with candles, a huge bathroom with soaking tub. To echo...

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Helpful?
Thank Keszee
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear Keszee, Thank you for choosing SENZA as a place to call home in wine country following your visit from Chicago. We are happy to read that you enjoyed all that we have to offer here, along with your endorsement for a return visit to see us in the future. We look forward to taking care of you again once...

Sacramento, California
Reviewed 1 November 2015

We stayed at Senza Hotel for our 1st year anniversary. While we had an OK experience, given that they brand themselves as a "luxury" boutique hotel and price we paid, we expected more. We stayed in the more expensive Garden Suite (the Vineyard suites are the priciest), which was spacious and beautiful. Everything looks modern and is newly renovated. Unfortunately,...

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Helpful?
2Thank mexicantrip
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear mexicantrip, Thank you for your thorough review of your recent visit to SENZA. We appreciate all feedback as it allows us to have an insight into our guest experience, along with offering the chance to focus in on areas where we can improve. Rest assured, your comments have been duly noted on all levels and we will look to...

Hamburg
Reviewed 28 October 2015

New, fresh, lovely rooms and service. High quality products and pleasant service. Pricy, however delivers to the expectation. Close to the main road, so you will hear traffic. Own pool and excellent continental breakfast. We loved it.

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Helpful?
Thank AnnafromHamburg
Graham Y, General Manager at SENZA Hotel, responded to this review

Dear AnnafromHamburg, Thank you for your feedback following your recent visit to SENZA. We hope to welcome you back again in the future when your schedule allows. Best regards, Graham

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities

Additional Information about SENZA Hotel

Address: 4066 Howard Lane, Napa, CA 94558-1324 (Formerly La Residence)
Region: United States > California > Napa Valley > Napa
Price Range: $417 - $781 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SENZA Hotel 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
La Residence Hotel Napa
La Residence Napa
SENZA Hotel Napa, Napa Valley, CA
Hotel Style:
#2 Spa Hotel in Napa
#4 Romantic Hotel in Napa
#5 Business Hotel in Napa
#9 Family Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from SENZA Hotel staff and other travellers.
13 questions
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over a year ago
Crescent City, California, United States
Visalia, California
7 months ago
Ponte Vedra Beach

See all questions (13)

Questions? Get answers from SENZA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get a ground level room with a patio, do it!”
karenhZ8413HZ, 12 Apr 2017 | Read review
“They do have several rooms that are ADA compliant”
G4009ULdavida, 27 Jan 2017 | Read review
“Get a vineyard view room if you can!”
923hadarh, 10 Jan 2017 | Read review
“The basic king room is great. Personally, I wouldn't upgrade to Vineyard view. Don't miss the free breakfast from Bouchon Bakery!”
93keeganf, 4 Jan 2017 | Read review
“Rooms in the main building aren't great”
PhilA132, 3 Jan 2017 | Read review
5 of 5