The staff are really great and accommodating to each of our requests. Rooms are super nice and seem like they are from a home magazine. Highly recommend to friends our family. Thank you Randy and staff. Look forward to returning soon!
Property was convenient to downtown Napa and price was reasonable for overnight stay. Continental breakfast provided was more than adequate. Several restaurants in area recommended by staff were within walking distance.
Since 2019, I have been sending our employees to Napa Winery Inn for work in the area with nothing but positive feed back. We have hundreds of employees that we send throughout California. Here at Napa Winery Inn, the management team is stellar - they provide exceptional customer service and they all go above and beyond to make sure everyone's stay is comfortable. If ever I have a question or need assistance with our corporate account, I always receive prompt and courteous attention. My contacts are Randy and Jeffrey - I could only wish that every hotel had a "Randy and a Jeffrey"! Sincerely, Tammy Teats, NPH Admin Assistant
Close to Napa Hot air balloon site and wineries. Easy drive to wine train, oxbow market and downtown Napa Shops and restaurants. Several restaurants within walking distance. Good complimentary morning breakfast choices.
I always stay here for business travel. A convenient location to get up valley, comfortable, updated rooms with nice beds and great pillows. I enjoy the complimentary continental breakfast with the healthy protein options such as yogurt and hard boiled eggs.
Good service, kindness service. General manager guided is very kindness. And usefulness. I enjoyed on my during in Napa valley vacation. It is so nice experience for me. Thank you so much. I wish your great vacation .
All was great and no problem with anything. I will recommend this location to family and friends. Have plans to be in the area multiple time. Been here about 6 times now. Have brought co-workers to this location. The enjoy the hospitality.
I need to express how I feel about this unpleasant stay. All I can say is this trip is clearly overpriced. If I pay $400-$500 per night, I expect much more. This trip to me only worth $125/night. I have seen much better hotels with $200-$300 budget.
We need a place to base our NAPA adventure out of and we selected NWI from an online source. We were a little concerned as it indicated remodeling was in process and there were some not so positive posts. We were pleasantly surprised that the facility was very nice and found the rooms to be very comfortable. Altogether our group had 3 rooms and the rooms were found to be nice and the 3 star rating appropriate. The negatives were jacked up Sat Sun rates, hallway noise caused by disrespectful guests, a noisy ice machine, a few outside traffic noises and the cold breakfast choices. In all a good stay for 4 days.
Gentelman oriental was cleaning touching food cleanining flor with the same rag and gloves never once did he change them. Needs to use difrenet cleaning items for each area change gloves after touching each item