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The Meritage Resort and Spa

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#14 of 30 Hotels in Napa
Certificate of Excellence
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The Meritage Resort and Spa
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1,593 Reviews from our TripAdvisor Community

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There are newer reviews for The Meritage Resort and Spa
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Showing 1,565: English reviews
San Francisco, California
Reviewed 8 July 2015

Okay, I kinda feel bad that I had such a bad experience at this place, after seeing how many people liked it. I am not a snob by any means, but this place did not live up to expectations based on reviews or the website. I hate giving bad reviews, so let start with what we thought was 'ok'. The...

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Helpful?
3Thank Jennifer S
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Jennifer S, Thank you for providing your honest feedback on Trip Advisor regarding your stay at Meritage Resort and Spa. It is very disappointing to hear that you did not enjoy your stay. I want to sincerely apologize that you had a difficult time reaching out to staff. It was a very busy holiday weekend, but that is no...

New York City, New York
Reviewed 8 July 2015

This place was as expected in a classy boutique sort of way. The view from the room was the vineyard and amazing. Exactly what we hoped for. We had a wine pariing with chocolates, very nice. I recommend that. Stay away from the "Gormet breakfast / presentation of

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Helpful?
Thank Robert C
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Robert C, Thank you for taking the time to write a review on Trip Advisor. We are so pleased to hear that you enjoyed your view and wine tasting. It was a pleasure having you at Meritage and we hope to welcome you back soon! Warmest Wishes, Sheri Thomas Director of Sales and Marketing The Meritage Resort and Spa

San Diego, California
Reviewed 8 July 2015

We visited Meritage as guests of our son who was there on a business conference. We were given the room we asked for, right on a large patio and steps from the hot tub, which we used. The room and bathroom were nice if a bit far from the lobby and other amenities. It's a large resort. They are a...

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Helpful?
1Thank Winehen
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Winehen, I want to thank you for providing your honest feedback. I am very disappointed to read that your experience with Meritage was less than stellar. While we do get very busy at certain times of the year, that is certainly no excuse for our customer service to be lacking. I want to apologize specifically for your wait at...

San Francisco, California, United States
Reviewed 8 July 2015

Overall I think this hotel is great and I would recommend it to friends and stay there again. It was pretty clear to me that there is one or more managers making really bad decisions and not doing their jobs (IE: understaffing the front desk, greenlighting a really loud 4th of July party sponsored by...Jack Daniels). I'd like to thank...

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Helpful?
Thank Rob B
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Rob B, Thank you for taking the time to share your experience at Meritage Resort & Spa on Trip Advisor. I am very pleased to hear that you enjoyed your stay and it is always a pleasure when a guest remembers a staff member by name. We are so happy to hear that Evan and Daniel were able to...

Reviewed 7 July 2015 via mobile

Our stay was quite short - only 5 nights - but long enough to have a feel for the place. Upon arrival, the staff at the reception was polite and helpful which was nice. We were arriving from a 5 nights stay at the Ritz Carlton in San Francisco so it was hard not to compare. I guess because of...

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Helpful?
1Thank Helen W
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Helen W, I want to take this opportunity to thank you for sharing your honest opinion on Trip Advisor. We feel that each and every guest is important to us, and we want to assure you that what you experienced is certainly not Meritage standard. We are so pleased to hear that most of our staff was polite and...

Sacramento, California
Reviewed 7 July 2015

Spent 3 weekdays, 2 nights, King Room. Really nice! Spacious, scrupulously clean, luxurious. Large modern bathroom, private patio (ground floor). Complimentary bottle of really excellent Cab Sauvignon from the on-site vineyard/winery. About 15 min shuttle ride from Napa town center, complimentary and convenient shuttle on freq schedule or call for pickup return. Very comfy bed and best pillows I have...

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Helpful?
Thank 32999PeggyG
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear 32999PeggyG. Thank you for taking the time to write this wonderful review of your stay. I am so pleased to hear that you enjoyed many of our amenities. It is so wonderful to read when guests enjoy the vineyard, cave, and pool. It means you were able to get the most out of your stay, and that makes us...

Coto de Caza, California
Reviewed 6 July 2015

We had an upgraded room overlooking the vineyard which I highly recommend. Their vineyard isn't very large but it is quite pretty. There was a decent sized crowd for the 4th (mostly late twenties to early forties and a mix of couples and families). Still at 9:30 we didn't need to wait for a table for breakfast (brunch on Sunday)....

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Helpful?
Thank sahara910
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear sahara910, Thank you for taking the time to write a review on Trip Advisor. We are so please that you enjoyed your stay. It is always a joy to hear when a guest remembers a staff member by name and that our staff was courteous and considerate. We are so glad that Elaine gave you the VIP treatment in...

Charlotte, North Carolina
Reviewed 6 July 2015

For a large resort, the Meritage does a good job of making a stay enjoyable. Let me unpack that for you: First off, it is a very large place. Which has its pros and cons. They have a lot to offer, but if you settle in at the pool, and realize you've forgotten your sunglasses/sunscreen/reading material, etc., it can be...

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Helpful?
1Thank John L
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear John L, Thank you for providing your honest feedback on Trip Advisor regarding your stay. We are so please to hear that you did get to enjoy some of the amentities we offer, but are truly disappoint that your stay with us was not as pleasureable due to an accident on our behalf. I am very glad to hear...

Napa, California
Reviewed 6 July 2015

Staycation for us, needed a night away. Loved the free bottle of Trinitas wine, we enjoyed ours with dinner at Siena, which was excellent! Not all rooms have balconies. Courtyard or pool facing rooms are best. This is a very upscale resort, so it's nice they are also pet friendly! Enjoy

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Helpful?
Thank NapaDiamond
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear NapaDiamond, Thank you for your 5-star review. We are thrilled to hear that you enjoyed the wine and your dinner at Siena. It was a pleasure having you at the resort and hope to welcome you back in the future. Best, Sheri Thomas Director of Sales and Marketing The Meritage Resort and Spa

Houston, Texas, United States
Reviewed 5 July 2015 via mobile

For one the beds and pillows are absolutely divine. If you stay this summer get the margarita special in the spa,very luxurious. Concierges are very knowledgeable. Stayed on 3rd floor above family pool, not noisy at all.

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Helpful?
Thank lovelymame
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear lovelymame. Thank you for taking the time to write this wonderful review of your stay. I am pleased to hear that the beds were divine and that the concierge helped make your stay more enjoyable. I look forward to your next visit. Best, Sheri Thomas Director of Sales and Marketing The Meritage Resort and Spa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Crush Ultra Lounge
Crush Ultra Lounge
Cuisines: Brew Pub, Bar, American, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Set against the rolling vineyards of California's Wine Country, The Meritage Resort and Spa illuminates with gracious hospitality, unrivaled amenities, culinary delights, and a wine and spa experience that you'll never forget. Here you can enjoy the best of Napa Valley without leaving the hotel grounds - wine tasting, award-winning cuisine, rejuvenating spa treatments, bowling, and luxurious accommodations over on 32 acres of stunning real estate. The Meritage Resort offers the perfect blend for the perfect stay. After the resort opened in 2006 and the Estate Cave opened in 2007, it expanded with a $40 million enhancement in Spring 2012, followed by a revitalization of the main resort in early 2014, to deliver guests the ultimate Four-Diamond Napa Valley resort experience. We Are Napa. ... more   less 

Additional Information about The Meritage Resort and Spa

Address: 875 Bordeaux Way, Napa, CA 94558-7524
Region: United States > California > Napa Valley > Napa
Price Range: $310 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Meritage Resort and Spa 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
The Meritage Hotel Napa
Meritage Hotel Napa
Meritage Resort Napa
The Meritage Resort And Spa Napa, Napa Valley, CA
Hotel Style:
#4 Spa Hotel in Napa
#6 Luxury Hotel in Napa
#9 Business Hotel in Napa
#14 Family Hotel in Napa
#15 Romantic Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from The Meritage Resort and Spa staff and other travellers.
8 questions
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Questions? Get answers from The Meritage Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room was large and spacious. Bathroom was very high quality. May want to request a room with a balcony as it would have been nice to sit outside and enjoy the weather. ”
 of 5 bubbles dan412, 1 Dec 2016 | Read review
“it was very nice, very accommodating and comfortable.”
 of 5 bubbles dan_corby, 1 Dec 2016 | Read review
“Rooms were wonderful. We had a great view of the hill and the pool. The hill had vines all the way up so you could look out in the morning and see beauty. ”
 of 5 bubbles 467tonyr, 1 Dec 2016 | Read review
“Rooms at Meritage Village building 2nd or 3rd floor.”
 of 5 bubbles caliconcierge, 30 Nov 2016 | Read review
“Ask for rooms with a hillside view, not parking lot or another building view.”
 of 5 bubbles 949chrisw, 14 Nov 2016 | Read review
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