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BEST WESTERN PLUS Inn at the Vines

Booking.comUS$140*
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#13 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS Inn at the Vines
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690 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Inn at the Vines
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Showing 640: English reviews
Reviewed 20 April 2016

The hotel is located outside of town and on a main road, so there isn't anywhere to walk around. on the otherhand, it was quiet and pleasant. there is a small shopping center across the road, which can be useful. the staff was freindly. even though they serve breakfast, I didn't go there, so I do not know how it...

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Helpful?
1Thank dorits577
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you dorits577 for taking the time to review our property. We are glad to hear you enjoyed your stay and considered your stay Pleasant & Quiet, those are two very important qualities in a hotel. We do have a walking trail along the river which is just a few short blocks away, if you come back and visit you...

Atlanta, Georgia
Reviewed 17 April 2016

5 stars for the service and 3 stars for the room! Almost had a true disaster since I booked third party and arrived at the hotel to find that my homegirl and I were assigned a single queen bed room. we were staying for 5 nights and both had colds and that simply would not do. Kylie at the front...

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Helpful?
Thank Lisa M
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you Lisa M for taking the time to write this review. I am so glad that everything worked out and Kylie was able to place you in a room that fit your needs. Customer Service is our #1 priority and Kylie and the rest of our staff are proof of that. We hope to see you again when you...

Auburn, California
Reviewed 14 April 2016

We always stay here when we are in Napa. Clean, convenient location, nice breakfast, very friendly and helpful staff. This time we forgot a personal item in the room when we checked out. The staff immediately notified us and arranged to have our item mailed to our home. Excellent service and much appreciated!

Review collected in partnership with Best Western
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Helpful?
1Thank SteveY207
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

SteveY207 - Thank you for your kind review. I am so happy we were able to get your personal item back to you. When guests leave items behind, we try our best to contact them right away. Sometimes guests are still in the area and come right back to pick up what they left. We look forward to your next...

Reviewed 9 April 2016

My husband, grown son and I stayed at this hotel while visiting Napa Valley for the first time. We chose it for its location and it far exceeded our expectations in other ways as well. It was clean, room was easily accessible, breakfast at Denny's was a real bonus, downtown Napa was close as well as the wineries, pool was...

Review collected in partnership with Best Western
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1Thank Roberta D
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for taking the time to review our hotel. We are thrilled you enjoyed your stay with us and got to take advantage of that hot tub. Come see us again! Sincerely, Genafer Vattuone, Director of Sales

Oxnard
Reviewed 7 April 2016

Employees provided great customer service. The room was a good size and clean. The wifi worked well. The A/C is quick to cool down the room. At the time of our visit, signing up for the Best Western Rewards program gave you a voucher for breakfast at the Denny's on the hotel's property. No issues to really mention. There are...

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1Thank Kimberly C
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Kimberly C - Thank you for taking the time to review our hotel. I agree, our rooms are very spacious and our housekeeping staff is top notch when it comes to keeping our rooms so pristine. We hope you come visit us again soon. Sincerely, Genafer Vattuone, Director of Sales

Corona, United States
Reviewed 6 April 2016

This was an ok hotel. Nothing fancy no frills. Bring your own soap and shampoo. The products here are horrible. The hotel is very clean. If you join their free rewards program you will get free lunch with the Dennys connected to the hotel. Entire staff was very friendly,

Review collected in partnership with Best Western
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1Thank Jacque M
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Jacque - Thank you for your review. I'm pleased you enjoyed your stay and we hope to see you again in the future. Sincerely, Genafer Vattuone, Director of Sales

Newport Beach, California
Reviewed 2 April 2016

Very nice hotel the location is right off the main road. Very clean, the staff was most helpful and the bed & pillows are like sleeping in a cloud. They serve a nice simple breakfast in the lobby and you get a discount at Denny's next store if you present you room key.

Review collected in partnership with Best Western
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Thank kathleenc956
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Kathleenc956 - Thank you very much for such the kind review, we are thrilled you enjoyed your stay and consider us a Home Hotel. We look forward to your next visit. Sincerely, Genafer Vattuone, Director of Sales

Antelope, California
Reviewed 1 April 2016

When in the area, this is where I stay. I'm a weekly traveler and always try to stay at Best Westerns. The staff, room and amenities are a bang for the buck. The staff are courteous and willing to answer any and all questions. The rooms are above par and you would expect to pay much higher, considering the location...

Review collected in partnership with Best Western
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Helpful?
Thank vicjm2007
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Vicjm2007 - Thank you for taking the time to review our hotel. I like how you state we are a "Bang for the buck". We definitely love to provide incredible service, beautiful, clean & spacious rooms with all our extra amenities at a great price for Napa Valley. I'm sure we will be seeing you soon, and thank you for...

Grande Prairie, Canada
Reviewed 20 March 2016 via mobile

A well priced hotel in Napa. Room was modest, aged and for the most part clean. The bathroom had older fixtures, and kept fairly well maintained but obvious wear and tear noted in and around tub. Beds were comfortable. We received welcome goodie baskets through our best western points, and the receptionist was very helpful on giving tips of the...

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Thank jpetrisor
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Jpetrisor - Thank you for taking the time to review our hotel. I'm glad to hear you enjoyed your stay here. Our rooms were just recently remodeled again, we would love for you to come for another visit maybe during spring or summer, so you can take advantage of our pool during the warmer months.

California
Reviewed 18 March 2016 via mobile

Husband and I visited Napa and decided to stay overnight. We really enjoyed our brief stay at the BW Inn At The Vines. The staff was extremely helpful and pleasant. They had a wine pour the evening we were there and instead of a continental breakfast we usually see at Best Westerns, we were able to enjoy a complimentary breakfast...

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Thank minitravler
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Minitravler - Thank you for taking the time to review our hotel. It sounds like you had a short but pleasant stay. We look forward to you returning and hopefully getting to stay a little longer. Happy travels!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 

Additional Information about BEST WESTERN PLUS Inn at the Vines

Address: 100 Soscol Ave, Napa, CA 94559-4010
Region: United States > California > Napa Valley > Napa
Price Range: $196 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Best Western, Cheap Tickets, Travelocity, Cancelon, Priceline, TripOnline SA, HotelQuickly, Evoline ltd and getaroom.com so you can book your BEST WESTERN PLUS Inn at the Vines reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA
Hotel Style:
#3 Green Hotel in Napa
#10 Business Hotel in Napa
#10 Family Hotel in Napa
#13 Romantic Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inn at the Vines staff and other travellers.
5 questions
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Crescent City, California, United States
United Kingdom
10 months ago
San Jose, California, United States

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Questions? Get answers from BEST WESTERN PLUS Inn at the Vines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room away from a security door to avoid being disturbed by the constant noise from opening and closing it”
MeowPaws, 28 Apr 2017 | Read review
“We opted for the 3rd floor away from the elevators and it was very quiet, 319”
CiCiG597, 13 Mar 2017 | Read review
“Breakfasts included in the price of the room at Denney's on the same lot saved us some expense and the meal options were good.”
BelarusRich, 7 Dec 2016 | Read review
“Rooms are clean and it is quiet. A Denny's is connected so there is a convenient on property dining option.”
rfurso, 30 Oct 2016 | Read review
“Ask for the top floor”
bpm5515, 25 Oct 2016 | Read review
5 of 5
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US$140* /night
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Prices are for 1 room, 2 adults
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