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    Best Western Plus Inn At The Vines

    100 Soscol Ave, Napa, CA 94559-4010
    +1 855-667-1480
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    2017-12-03 2017-12-04
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    US$129
    US$117
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    Traveller (73)
    Room & Suite (170)
    Pool & Beach (29)
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    Overview
    • Excellent38%
    • Very good45%
    • Average13%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “front desk” (70 reviews)
    “denny s” (11 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    2.5 Star Hotel
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (749)
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    191 - 195 of 694 reviews

    Reviewed 21 February 2016

    The hotel's location feels unsafe. My room smelled like disinfectant, and I was woken up at 2:00 am by a very loud group outside of my room, car alarms going off in the parking lot, and a lot of banging noises in adjacent rooms. The...More

    Review collected in partnership with Best Western
    1  Thank Susan M
    Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 23 February 2016

    Susan M - Thank you for taking the time to review our hotel. I would like to apologize that your stay did not meet your expectations. Our number one goal is to make sure all our guests feel safe and secure during their stay with...More

    Reviewed 20 February 2016 via mobile

    When I arrived initially it was for 3 days, then decided twice to extend my stay. With some playing on the computer Bertha was able to keep me in the same room each time. Super customer service. The location on the edge of Napa is...More

    Thank Mike P
    Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 22 February 2016

    Mike P - Thank you for your review. Bertha is definitely a great asset to our team here and I will make sure to pass on your kind words. We hope to see you again soon!

    Reviewed 19 February 2016

    I stayed there last January while attending a wine seminar, I was confused with the other Best Western in downtown Napa, so if you intend to go to downtown you will need to call a cab; however it is within walking distance from grocery stores,...More

    Thank Omar C
    Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 22 February 2016

    Omar C - Thank you for your review. We are pleased you enjoyed your stay and would love to see you again if you ever make it to Napa again.

    Reviewed 17 February 2016

    We have always depended on Best Western hotel. The Inn at the Vines is a big disappointment. I would not give it a Premier rating. Our first room had a broken toilet flusher. That was odd, given that it was just cleaned. We we moved...More

    Thank Hensongs
    Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 22 February 2016

    Hensongs - I am so sorry to hear your hotel stay was a disappointment. We are however, not a Premier property, but a Plus property so I think you may have us mistaken for another property. I would like to research your stay more, if...More

    Reviewed 16 February 2016

    Very nice property... large beautiful rooms with extremely comfy beds! Conveniently located from across from upscale eating establishments as well as better grocery stores, service stations & Starbucks!

    Review collected in partnership with Best Western
    Thank Holly M
    Response from Genafer V, Director of Sales at Best Western Plus Inn At The VinesResponded 18 February 2016

    Holly M - Thank you, all of us here at Inn at the Vines take pride in our hotel and your kind review is what we love to hear. We hope you come and see us again soon.

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Heated pool
    Details
    • Price range
    • US$128 - US$266 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Best Value Hotel in Napa
    • #3 Green Hotel in Napa
    • #10 Family Hotel in Napa
    • #10 Business Hotel in Napa
    • #13 Romantic Hotel in Napa
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Travelocity, Hotels.com, Priceline, Expedia, Orbitz, Cancelon, Hotwire, Evoline ltd, getaroom.com, HotelQuickly and TripOnline SA so you can book your Best Western Plus Inn At The Vines reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Napa Valley >
    • Napa
    • Also Known As
    • Best Western Plus Inn At The Vines Hotel Napa ,
    • Best Western Hotel Napa ,
    • Best Western Napa ,
    • Napa Best Western ,
    • Best Western Plus Inn At The Vines Napa, Napa Valley, CA
    Add Photo Photos
    Traveller (73)
    Room & Suite (170)
    Pool & Beach (29)
    Dining (1)
    Hotel & Grounds (99)
    Business Centre & Event Rooms (22)
    Bathroom (14)
    Family and Play Areas (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    pobuchon
    14 January 2017|
    AnswerShow all 3 answers
    Response from Genafer V | Property representative |
    We are 1.5 miles from the Napa Valley Expo. We do not offer shuttle service but Bottlerock did offer free bus service for concert attendees with valid wristbands. I'm not sure if they are offering this service again this... More
    1
    Vote
    779Wendy
    12 August 2016|
    AnswerShow all 2 answers
    Response from SteveY207 | Reviewed this property |
    There is a hairdryer and a coffee pot in each room
    1
    Vote
    Coco Y
    10 June 2016|
    Answer
    Response from Zoey1996 | Reviewed this property |
    No, they are not. On the website, it states "no pets allowed." I saw no pets while there.
    0
    Votes
    Room Tips
    "Ask for a room indoors not in the outdoor walkways"
    Read review
    "It's on the corner of two busy streets, so rooms off the streets would be best. We were at the very back..."
    Read review
    "Ask for a room away from the pool."
    Read review
    "First floor rooms can hear every step taken by the occupants above your room."
    Read review
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