Very convenient location, comfortable bed and pillows, but most importantly, great staff! Mirasol, Kayla and Max made the stay so great! They took ownership of the small details and we really appreciated that in a world where service is so often lacking!
On-site manager Mirasol is very welcoming. Staff is generous, knowledgeable, and kind. Rooms are clean, spacious, and comfortable. Location is convenient, with an Italian restaurant and grocery store nearby and walkable if you decide to imbibe. Location is also close to the main road and rooms are quite dispute proximity to the road. Recommend if you are visiting Yountville, or heading out to St. Helena, Rutherford or Calistoga, as the hotel is 10–20 minutes from each location.
I got the best hospitality service from the staff, Mirasol that I have ever expected. Firendly & Accountable, well impressed!! I got identify on my dimond elite and got fast service and every thing can not be better.
Our first visit to this cozy hotel in Napa was 3 years ago. Now that travel has eased up, we've decided to come back since we enjoyed our visit the last time we were in this property. The service we have received this time around far exceeded our expectations. Thank you to Mirasol and her team for making our stay truly enjoyable. We are looking forward to seeing you guys again when we come back in a couple of months for Valentine's Day!
We got a room for two days last minute after Southwest canceled our flight out of town. Hotel Indigo was a savior in this case. Because of them we enjoyed three days in Napa going to wineries and eating good food. Laurice was very helpful in the whole check-in and check-out process. We will stay here again.
Mirasol and her team were absolutely fantastic. We had a group with 6 rooms and they took complete care of us with phenomenal service, assistance at their bar, extra towels, sheets just everything. The breakfast was amazing and everyone was so kind and polite. I will absolutely visit Mirosal and her team again on our next visit to NAPA. 5 Stars for sure. Bryan Vansell
Cudos to Mirrasol, the Indigo’s Office Manager! I truly appreciated her graciousness in accommodating my family’s every need. Her personal touch and excellent customer service made For a great experience.
Excellent service Mirasol was really helpful, I will recommend this place with my family and friends I was planning to surprise my wife for our anniversary and Mirasol help me a lot to make a surprise for my wife and she was really happy thank you Mirasol for all your help. Edy
Traveling can be challenging with flights and meeting changes. This week I had just that occur. Typically moving reservations and changing plans can be challenging- but not with this location. Marisol and Kara were absolutely amazing in helping to accommodate my changes. Not only was their customer service top notch, they made me feel valued and appreciated as a rewards member. Although I didn’t get a chance to make it in to the property this week, I will only consider staying here in the future as the customer service speaks to the level of stay at this location. Not only that, the value for the room can’t be beat in the Napa area. I’m a huge fan of the Hotel Indigo locations and even bigger one of the Napa location and the team on-site.
We had planned a last minute trip to napa valley for the wine of course and ended up at indigo for the night. The room were amazingly clean and the lobby had plenty of area to hangout and relax after all the wine tasting. The staff were amazing especially Marisol who helped us settled in and prepare for our weekend adventure. 10/10 would stay here again.
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