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Ivy Hotel Napa

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Ivy Hotel Napa
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761 Reviews from our TripAdvisor Community

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California
Reviewed yesterday NEW

We used to stay here when it was a Best Western, but now it seems to have gone down hill: no cooked breakfast; leaking shower; no hooks in bathroom; only TWO clothes hangers, etc. Other reviews are similar.

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Thank Travellers230
Reviewed 1 week ago via mobile

This was our 3rd time staying there & our last...the 1st two times were pretty good but this time .. just bad all around. Rooms have been "upgraded" to hardwood floors which i guess to some is good but to us was just not... towels were thin & my husband who is not as squeamish as i am about things...

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Thank Panteha M
South San Francisco, California
Reviewed 1 week ago via mobile

I usually wait until a stay is over until writing a review, but this place has deteriorated enough I don't need to wait. Stayed here a few times before with no problems but this will be our last time here. The room has been redone with hard floors. I'm sorry, are they expecting global warming to advance the beaches so...

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1Thank nursedave8
Reviewed 1 week ago via mobile

I stayed at the Ivy Hotel with two other people. We had issues with the amount of supplies left for us in the room (towels, bedding) and had to ask multiple times to receive them. In addition, the hotel allowed people other than hotel employees (not housekeeping, but contracted third party movers) access​ to our room while we were out...

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Thank wanderlustandpie
Greenville, South Carolina
Reviewed 3 weeks ago via mobile

Hotel was okay. Not bad... not great. If you get a deal then go for it... if same price as a different hotel then go there. Breakfast bread, fruit. Cereal... very basic. Wifi poor and slow. Rooms clean. We had to unplug the refrigerator due to excessive noise.

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Thank skydog2222
Folsom, California
Reviewed 15 March 2017 via mobile

Don't-Don't-Don't-stay at this place. It was dirty, it smelled bad, we had the WORST breakfast of my life, and the icing on the cake was I woke up with bites all over my body!!! Yes, that's right the place is bug infested. I complained to the front desk attendant who responded "oh I'm sorry to hear that, so would you...

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6Thank A W
Wallingford, Connecticut
Reviewed 8 March 2017

I had the ability to get up to Napa for 2 nights while on a business trip to CA. The Ivy hotel is a basic place to get a nights sleep. The bed was nice and the room was ok. The bathroom had been refinished and was nice. The AC did not fully work, so the room was a not...

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Thank stan b
Reviewed 18 February 2017 via mobile

Be prepared for staff members who don't care! Erica the GM when told of the room issues of no toilet paper holder and toilet paper was on floor with pubic hair on bath floor. Beds were very saggy and felt the coils throughout the night also had spider webs and roaches in the room...dirty and dingy linens were also not...

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2Thank ImpalasInc
Operations M, Manager at Ivy Hotel Napa, responded to this review

Dear Valued Guest, Thank you for sharing your most recent experience with us. Cleanliness and comfort are the two most important aspects of any hotel and we hold ourselves to the highest standard. We strive to provide the best possible experience for our valued guests and are deeply saddened that we fell short of your expectations. We share all of...

sevierville
Reviewed 14 February 2017

Coming for a fun weekend in Napa (first time in the area) I was a little nervous given the previous reviews I had read. I agree the bed/pillows need to be updated. Mattress and pillows were thin and worn in my opinion. We had a renovated room which was nice. The shower was great! Water pressure and temp and updated....

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Thank liajlove
Kobe, Japan
Reviewed 14 February 2017

I stayed there for 2 days and rooms were good and comfortable.the bath and shower was not bad and the breakfast was not bad either. the room space was enough and the were helpful and had good behavior. anyway I liked it.

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Thank jolive0021

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
You deserve to go wine tasting in wine country, which is exactly what's in store for you around this gorgeous Napa hotel. Wineries, world-class restaurants, and hiking and cycling trails abound in this region. Your Napa hotel is close to the entire splendor of the area. Spend an afternoon touring different wineries and selecting a new favorite merlot. There are several great golf courses near the hotel, too. We're not just a great Napa hotel located near wineries. The proximity to Napa Valley world-class restaurants and local agricultural attractions is unbeatable. We're the only hotel in downtown Napa with an outdoor swimming pool and hot tub. You don't need to be at the beach to work on your tan and enjoy a refreshing dip in turquoise waters. Guests are in luck because we're the only Premier Best Western in all of California. That means extra doses of luxury, amenities and service at this Napa hotel. Our deluxe, complimentary full breakfast features waffles, breads and pastries, yogurt, cereal, hot eggs, hot breakfast meat, fresh fruits, and 100% Arabica coffee and chilled juices. The Napa Valley Wine Auction attracts travelers from around the world. This Napa hotel is within walking distance to local transportation, and has great customer service, free Wi-Fi in the rooms, and free parking. Don't miss out on the local winemaker reception hosted in the lobby every Friday. The opulent, avant-garde boutique Napa hotel provides a stunning beginning to any trip. Friendly staff members are happy to help guests plan a day's agenda. Enjoy the great outdoors in style with a bicycle ride around town. Photographers and nature lovers delight in the endless beauty of Mother Nature. A stroll around town or a hike on one of the local trails will have you right in the middle of the adventure. Your gorgeous Napa hotel is an entryway to the unique experience of downtown Napa Valley. Reserve an unforgettable stay at Ivy Hotel Napa right now! ... more   less 

Additional Information about Ivy Hotel Napa

Address: 4195 Solano Ave, Napa, CA 94558-2233 (Formerly BEST WESTERN PREMIER Ivy Hotel Napa)
Region: United States > California > Napa Valley > Napa
Price Range: $194 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ivy Hotel Napa 3.5*
Number of rooms: 115
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Also Known As:
Chateau Hotel Napa
The Chateau Hotel
Ivy Hotel Napa Napa Valley, CA
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Questions & Answers

Here's what travellers have asked, with answers from Ivy Hotel Napa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room which has been remodeled.”
stanb275, 8 Mar 2017 | Read review
“Front side of hotel, building site in back.”
lillanbc, 1 Feb 2017 | Read review
“Stay away from room 228. NOISY”
francopeland, 18 Nov 2016 | Read review
“Request a room that does not face the street because there is a highway right next to it.”
Wienerfish, 9 Nov 2016 | Read review
“Avoid downstairs rooms”
rodrigomA9068OC, 24 Oct 2016 | Read review
5 of 5