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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
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264 Reviews from our TripAdvisor Community

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There are newer reviews for Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
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Showing 246: English reviews
Chico, CA
Reviewed 15 September 2016

Booked rooms at Napa Valley Hotel and Suites based on a prior stay almost ten years ago. It was good then, even better now. The rooms are clean and well appointed, the pool area is nice, the location to downtown is walkable yet the rooms are quiet, and the remodel since my original stay was very nice. The best part...

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Thank Sue B
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear Sue, thank you for staying with us. Professional customer service and comfortable rooms with great amenities are always what we strive for and I'm so pleased to hear that we achieved our goal your visit. Thanks for your stellar review, and we can't wait for your next stop in! Best regards, Hotel Management

Urbandale, Iowa
Reviewed 15 September 2016

Napa Valley Hotel & Suites was a great place to stay. My husband and I were celebrating our wedding anniversary. The manager and staff were wonderful. The room was updated and clean and the pool area was nice. The location was perfect - you could easily walk everywhere around downtown Napa. We would definitely stay here again when we return...

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Thank lisarA7414FV
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we are so pleased that you decided to stay with us on your special occasion. We aim to provide quality, comfortable stay with great service so we are really happy to see that we achieved our goal on your visit. Please know that we have shared your kind words to rest of the team and they were pleased...

Boynton Beach, Florida
Reviewed 15 September 2016

Excellent customer service, nice and clean rooms, low price. They recomended to go to the Castle winnery, it was great to go to this place. It is a small hotel, with parking lot, and a pool. We walked at night from the hotel to the restaurants and was so close. The location is very convenient, the price is the lowest...

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Thank LuzMontes
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we're happy your stay with us was pleasant from staff to hotel room. Our great location puts guests right in the area they want to be, and we're glad to hear that you enjoyed that amenity! We're looking forward to your next stay with us. Best, Hotel Management

Pleasant Hill, California
Reviewed 14 September 2016

The Hotel was in a great location within walking distance to several restaurants. Room was Clean ne comfortable. Front desk gave us a few tips on places to eat as well as a couple of coupons. Parking limited but available on the street and across the street in a parking lot.

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Thank LordOlson
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we're thrilled that you enjoyed your stay with us - our location is hard to beat isn't it!? It's great to hear that you found our staff so friendly, we'll be sure to pass your comments to the team. We hope to welcome you back again soon!

Reviewed 14 September 2016

The room was very clean and the beds were very comfy. I never "went" to bed, but I just fell asleep on it and woke up the next morning very much refreshed, though the wine I had had that night might have ha d something to do with it. Close in proximity are multiple wine-tasting locations in Napa. The hotel...

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Thank Junsoo P
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear Junsoo, we loved reading your review, especially how you described comfort of our beds. Thank you for giving us such a detailed review - we really appreciate it. We're delighted that you enjoyed your stay with us so much, and that everything went smoothly for you - this is the experience that we want all of our guests to...

Ojai
Reviewed 14 September 2016

Great Location adequate accomodation check in host was great; walk to anywhwre is a big plus. Napa is a beautiful town we loved it. We walked to Oxbow Public Market for a delightful meal and strolled along Napa River afterwards - very romantic.

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Thank Cranesroost
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

We are so pleased to see that you made the most of our wonderful location. We hope that you will come back to stay with us on your next trip to Napa. Thank you for your review! best, Hotel Management

Los Altos, CA
Reviewed 12 September 2016

The hotel was in good repair, and is in a good location close to the center of town. But, there is no escaping that the rooms are small and ordinary, with a view of the courtyard which is just a parking lot. If the room cost was $75 a night, I would say it was a reasonable value and not...

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Thank Phyzik
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, thank you for staying with us and for your review. While we're glad that you enjoyed our convenient location, we're disappointed to hear that you did not have a great stay with us as vast majority of the guests do. We want to ensure you that this certainly doesn't sound up to our standards, we will be sure...

Reze, France
Reviewed 10 September 2016

Room okay but cost high. We even paid a little higher than announced on checking with a bit of additional costs. Location is good. Advice on places to visit a nice touch. Quite noisy. Clean but old equipment

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Thank Pascale O
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear Pascale, thank your for your review. We are sorry hear that you found the place to be a bit noisy. This is not typical comment we get. We wish you had let us know about this, we would have gladly switched your room and given you a room away from the main street area. We hope you will visit...

United States
Reviewed 8 September 2016

So it was June and my husband and I decided to go to Napa for Labor Day weekend. As it was June I could only find two hotels. The first hotel was the 3 Palms at $185.00 per night inclusive of tax via my Discover Card Rewards Program. The second hotel was Embassy Suites by Hilton going for $400.00 per...

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Thank Milani1987
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we are so sorry that your stay with us was spoiled by one of the guests.This is most unusual, and this does not happen often at all. Generally, guests respect each other and keep the noise level to minimum. But we are still glad that Gary was able to handle situation for you right away. Thank you for...

Sacramento, California
Reviewed 23 August 2016

Napa has notoriously high hotel rates for what you get because it's a tourist destination and they charge what the market will bear. The Napa Valley Hotel & Suites is no exception. On the pro side, It looks like a nicely remodeled mid-century motor lodge with nice rooms and relatively new beds. On the con side, there is a tiny...

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Thank oaklandash
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Happy to hear you decided to stay with us when you were in the area. We're glad that your time here was comfortable and that you enjoyed many aspects of your stay with us. But we are disappointed that we weren't able to knock it out of the park for you. We appreciate your feedback and we'll be sure to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Located close to everything that makes Napa Valley so special, Napa Valley Hotel & Suites is the ideal choice for business travelers and pleasure seekers alike. Featuring business-friendly amenities and a charming boutique feel, Napa Valley Hotel & Suites is within walking distance to a number of local Napa attractions, such as the Copia Center, Oxbow Market, Opera House, Napa Riverwalk, and Historic Old Town Napa. For corporate travel, for weekend getaways, or for tourist adventures, Napa Valley Hotel & Suites is simply the traveler's choice for experiencing everything that Napa Valley has to offer -- and much more. ... more   less 

Additional Information about Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

Address: 853 Coombs St, Napa, CA 94559-2937 (Formerly Napa Valley Hotel & Suites)
Region: United States > California > Napa Valley > Napa
Price Range: $143 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort 2*
Number of rooms: 45
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Also Known As:
Napa Valley Hotel And Suites
Napa Valley Hotel Napa
Travelodge Napa
Napa Travel Lodge
Napa Travelodge
Travel Lodge Napa
Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
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Questions & Answers

Here's what travellers have asked, with answers from Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort staff and other travellers.
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Fairview, Texas

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Questions? Get answers from Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms next to the pool in summer if you want quiet. Winter - no problem.”
 of 5 bubbles TomF893, 2 Mar 2017 | Read review
“Get a room on the first floor away from the pool.”
 of 5 bubbles CSS9112014, 24 Oct 2016 | Read review
“Since there are no refrigerators, I would pick a room close to the ice machine!”
 of 5 bubbles SuzyCincinnati, 2 Oct 2016 | Read review
“The parking lot is small and can get crowded. I would consider another parking option if you are driving a larger vehicle. ”
 of 5 bubbles Jon_Clayton, 16 Aug 2016 | Read review
“Top floor is best.”
 of 5 bubbles Miss_Teach1, 10 Aug 2016 | Read review
5 of 5