Great service upon arrival, we were greet by Mr. shedrick and he gave us a warm Southern hospitality welcome. At check in Macy was great provided a great overview of the facility and amenities. The concierge Luizann provided us all the details of what was happening downtown. Our room was cozy and overlooked the courtyard. Great stay! Great service.
Stayed here 1 night whilst wine tasting at the nearby Domaine Carneros which was first class. We pulled up at the front door to be given the warmest and happiest greeting you could hope for from a hotel. The amazing Shedrick said “welcome to the Napa Valley Marriott, you chose the right place!”. He was the epitome of what hospitality is all about and couldn’t be any kinder on helping us check in and taking us to our room. Every hotel should have a Shedrick, lucky for Marriott Napa Valley, they already have! Thank you for making part of of honeymoon so wonderful.
Stayed with friends for a trip in Napa for wine tasting. This was a great home base for us. I have Marriott status that got us into M Club for hors d'oeuvres in the evening & breakfast in the AM; this was more than adequate for breakfast and picking up a few snacks for the day. Staff were friendly, especially Mr Shedrick who you will meet during your stay at some point. He is kind, fun and great to talk to for recommendations as he has been there for some time. The room was what I expect in a Marriott of this tier - spacious (enough for 3 people and our luggage as well as some of the wine we purchased on our trip), plenty of towels and counter space in the bathroom, clean, well appointed with modern furniture. Our interior room did not have much of a view of the courtyard area, but the hedges present on the patio were more so for privacy in my opinion so this is not necessarily a bad thing. Lastly, the hotel was decorated warmly and appropriately for the holidays and this gave a great vibe during a chilly and wet December. Our group will definitely return for a future stay.…
The hotel is great with a nice lounge for members. The staff is very friendly and helpful - especially Shedrick gives this place a warm and welcoming atmosphere! We loved it there and had a great time - 10/10 recommend!
Shedrick and the entire team were amazing! Shedrick went above and beyond to make our trip extra special by always having a smile, a helping hand and a kind word each day! Thank you for making our stay extra special!!!
We had a wonderful time at the Marriott. Best service and Shedrick was so helpful and friendly while assisting us with our luggage. He even gave us a bottle of wine to take home with us. We’ll definitely be back!
Great and quick visit. Nice rooms and great outdoor space. Get to know Shedrick…he will help you with your bags to the room as well as great Napa places to go and things to do. We had a pleasant stay and wouldn’t hesitate to recommend or return. Great location.
Such a great getaway. The M lounge was well stocked and pleasant. Individual gas fireplaces outside the door were a nice surprise. Wine and beer tasting in the lobby was nice. Shedrick helped us load in and out and was a delight. His knowledge of the area was supreme.
Malayah, Shedrick, and Treyana made it one of the best experiences we’ve ever had at Marriott. Thank you for your professionalism, kindness and generosity we for sure be coming back to the NAPA Marriott for our next retreat.
Even though the hotel is looking a little worn down, the staff are fantastic!! Every year we come to the hotel and Shedrick is there with a smile and full of stories. His infectious personality rubs off on us! Your member room is really nice. Great food and great people working there!!