Hampton Inn & Suites Napa
945 Hartle Court, Napa, CA 94559
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Avg. C$213 /night, 3/17 - 3/18
C$841
per night
C$518
per night
C$195
per night
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About
#16 of 31 hotels in Napa
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Daily Mandatory Charge includes: Napa County (2%) and California State (.195) Tourism Assessment. In the heart of wine country, you'll find the Hampton Inn & Suites Napa hotel. Located 2 miles from downtown Napa, this comfortable hotel exudes the ambience of California wine country. Outdoor fire pits, rooms with Napa River views and a welcoming staff await your arrival. Enjoy a free hot breakfast served daily or grab a Hampton's On the Run™ breakfast bag before your California adventures. Soar through wine country in a hot air balloon, dine on world-famous cuisine and walk through established vineyards, only minutes from our hotel. Take the trail from our hotel to downtown and discover unique boutique shopping and local wines. Our hotel is the perfect gateway to many wineries such as Robert Mondavi, Black Stallion, Peju, V. Sattui, Rutherford Grove and Van der Heyden. After a fun-filled day, rest in a clean and fresh Hampton bed® watching your favorite shows on the 42-inch HDTV.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Fireplace
Private balcony
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Room service
Safe
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Spanish
Location
945 Hartle Court, Napa, CA 94559
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Metropolitan Oakland Intl Airport
62.6 km•
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Sonoma County Airport
52.7 km•
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Rental Cars
45 Restaurants
within 1 kilometer
Reviews
Traveller rating
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Detailed Reviews
Hotel's Favourite
I love thé Hampton Inn brand and this one did not disappoint. Fun to see two hot air balloons land in the field by the river (just outside my window). Very comfortable room and helpful staff. Breakfast was the usual, nothing special. Walking distance to a few good restaurants but need a car to get downtown. I’ll stay here again when I’m in Napa.
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Review collected in partnership with Hampton
Date of stay: April 2023
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serina Delgado, General Manager at Hampton Inn & Suites Napa
Responded May 23, 2023
Dear Theresa M, We thank you for taking the time to review the Hampton Inn & Suites Napa. We appreciate your kind comments about the great view of the Napa River, comfortable room and helpful staff. We hope to host your next stay back in Napa Valley. thank you again for staying with the Hampton Inn & Suites Napa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I chose this location for a weekend birthday celebration. Every place to stay in Napa is pricey so compared to other places this is a great value. The location was good in that you could walk to downtown Napa (30 mins on the river walk) or short Uber. Also there are some fun places to eat and drink very nearby. Hotel is clean. Nice outdoor area with fire pits. Friendly staff. Free breakfast. Don’t bother spending the extra on a river view though.
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Rodriguez, Other at Hampton Inn & Suites Napa
Responded Dec 18, 2022
Dear Navigate541586, Thank you so much for taking the time to review our hotel. We are very happy you chose us to spend your birthday celebration with us. We are glad you enjoyed our fire pit patio area, clean hotel, friendly staff, and hot complimentary breakfast. We do hope to see you again on your next trip out to Napa! Thank you, Rebecca-Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited Napa and this hotel was pretty close to the downtown area (about 10 minutes via Uber).
We had a King Suite which had a small refrigerator and microwave along with a large couch and big bathroom.
I used the Guest Laundry which costs $2 each for the washer & dryer and is very helpful to have during a long road trip.
The free breakfast was wonderful and the woman who was in charge of the breakfast was extremely attentive and made sure we had everything we needed...She should get a raise :-)
Overall it was perfect for us and we were very happy with the hotel and the friendly staff!
We had a King Suite which had a small refrigerator and microwave along with a large couch and big bathroom.
I used the Guest Laundry which costs $2 each for the washer & dryer and is very helpful to have during a long road trip.
The free breakfast was wonderful and the woman who was in charge of the breakfast was extremely attentive and made sure we had everything we needed...She should get a raise :-)
Overall it was perfect for us and we were very happy with the hotel and the friendly staff!
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Date of stay: October 2022
Rooms
Cleanliness
Service
Room Tip:Â King Suite was nice and roomy!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Rodriguez, Other at Hampton Inn & Suites Napa
Responded Nov 13, 2022
JonelleM96744, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed the complimentary breakfast, our staff, and the King Studio Suite. We hope you will visit us again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was fine for the two days we stayed there. It is a standard, clean but no frills place. However, on the second day the breakfast was downgraded due to "renovation of kitchen." We were told that there was a notice about this at the front desk that day. Most people checked in well before that and are paying for the "free hot breakfast." I also wasn't thrilled with the $15 parking fee. I understand this is now routine no matter what location and how plentiful parking space is in the vicinity. Just giving a heads up.
The small pool was heated in that it was not outdoor January temp. but the jacuzzi was taped up and "out of order."
The small pool was heated in that it was not outdoor January temp. but the jacuzzi was taped up and "out of order."
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serina Delgado, General Manager at Hampton Inn & Suites Napa
Responded Jan 23, 2024
Dear margaretIS7377AW, Thank you for taking the time to review our hotel. We appreciate your feedback, and it appears we fell considerably short. We do apologize for having to move breakfast around due to renovations. We did our best to still provide breakfast for all our guest. We are very excited of the new look we will soon have and hope that you will return and give us another try on your next trip. We thank you again for staying.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friday and Saturday night, some upstairs neighbors were rolling something around their floor until past 3 a.m. On the second night, I complained to the front desk after 10 and 12 midnight, but the noise continued until 3 a.m. Sunday afternoon, these maniacs upstair were still rolling crap around after 1 p.m., -- well past check-out time, which the hotel apparently doesn't bother to enforce.
The noise, plus the mediocre breakfast and dirty dining area make this hotel a no-go for me. I've stayed here 4 times in the past 2 years, because I like the location (adjacent to restaurants, a movie theater, and hiking trail), but this will be my last stay. Next time in Napa, I'll go to the Best Western just down the street. With the money I'll save, I can buy my own breakfast at one of the many close-by restaurants.
The noise, plus the mediocre breakfast and dirty dining area make this hotel a no-go for me. I've stayed here 4 times in the past 2 years, because I like the location (adjacent to restaurants, a movie theater, and hiking trail), but this will be my last stay. Next time in Napa, I'll go to the Best Western just down the street. With the money I'll save, I can buy my own breakfast at one of the many close-by restaurants.
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Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Enyou the free breakfast before all the dropped food accumulates. Nobody picks up, and you'll...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hampton Inn & Suites Napa
Responded Oct 27, 2024
Dear jdarling2k, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, April Taylor General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place is fine. Clean rooms. Friendly staff. Beware of the little additional charges, however. The hotel is located next to a fitness center and a gigantic movie theatre - so there is plenty of parking, yet they still charge you 15 dollars to park. Ridiculous. I was traveling with a service dog. When I made the reservation there was a box to check to show that the dog was necessary and a service animal - I was still charged an additional 75 bucks. SO, all in all, the whole endeavor cost 90 dollars more than expected.
Plus - miscellaneous state tax - 15 bucks
Plus - city room tax - 22.49
District Tourism Assessment - 3.14
Welcome to Napa.
Plus - miscellaneous state tax - 15 bucks
Plus - city room tax - 22.49
District Tourism Assessment - 3.14
Welcome to Napa.
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Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hampton Inn & Suites Napa
Responded Aug 9, 2024
Dear BrianS964, Thank you for taking the time to review your experience. I'm happy to hear you enjoyed our clean rooms and friendly staff. We try to be as transparent as possible regarding our fees, so I regret we let you down. I appreciate your feedback and hope to have the opportunity to host you again. Sincerely, Anita Lopez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for three nights in early June 2021 ($716.83 total) for a King Studio with microwave/min-refrigerator/wetbar. This was a large room on the third floor with a view of the river. The one problem we had was that the air conditioner was located in the sitting area near the sofa sleeper and not on the side of the room where the bed was located. We had to modify the bed covers to account for this situation. Because of Covid, daily housekeeping services was still suspended. We got clean towels each day from the front desk. Breakfast in the lobby was mostly pre-packaged items and hot breakfast sandwiches. Parking was free and the hotel is located in an area near other businesses and only a short drive to downtown Napa.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serina Delgado, General Manager at Hampton Inn & Suites Napa
Responded Jun 29, 2021
Dear Janet, Thank you so much for taking the time to review the Hampton Inn & Suites Napa. We appreciate your great comments about the hotel and the convenience of our location in reference to downtown. We appreciate you staying with us and sure hope to host your next stay to Napa Valley. Best, Serina Delgado.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel was great as it was close to good restaurants and chain stores. The room was comfortable, the view of the Napa River made it very relaxing, and the sound proofing was excellent - you don’t hear the nearby freeway as soon as you close your balcony door. Hot breakfast was available and the staff were all friendly and helpful.
HOWEVER, our major frustration is the WiFi (non-)connection. During my stay, I was only able to connect for 2 hours, and this only after repeated tries. The difficulty to connect to the WiFi appears to be a known and ongoing issue as the “resolution” we were given was to keep trying to connect by disconnecting/reconnecting our device and it will (supposedly) eventually connect. Needless to say, that was a big fail in my opinion especially since I was able to successfully connect only once and for such a short period of time at that. If it wasn’t for this frustrating issue, the rating will be tops.
HOWEVER, our major frustration is the WiFi (non-)connection. During my stay, I was only able to connect for 2 hours, and this only after repeated tries. The difficulty to connect to the WiFi appears to be a known and ongoing issue as the “resolution” we were given was to keep trying to connect by disconnecting/reconnecting our device and it will (supposedly) eventually connect. Needless to say, that was a big fail in my opinion especially since I was able to successfully connect only once and for such a short period of time at that. If it wasn’t for this frustrating issue, the rating will be tops.
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Review collected in partnership with Hampton
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serina Delgado, General Manager at Hampton Inn & Suites Napa
Responded May 27, 2022
Dear MelAM6337, Thank you for taking the time to review our hotel. It's great to hear that you enjoyed the comfortable room and nice view of the Napa River. In addition, thank you for the nice comments about our breakfast and the friendly staff. I do apologize that you encountered issues with the Wifi. we do have other resources that can assist you in getting connected even if that means calling the provider. We hope you give us another try when you return to the area. Until then thank you again for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived on Friday around 7pm and was able to check in to the hotel and pick an available room that morning (around 10 am) on the Hilton app (I am a Hilton Honors member). The check in process was flawless, got my digital key, and verified time that we would be arriving to the hotel to ensure room would be ready. We went straight to the room and unloaded our luggage upon arrival. The person working the front desk was wonderful; inviting, professional and so helpful. She brought extra towels and also suggested places to eat at around the hotel. There is a Forge pizza, NapaSport Steakhouse, Chetuphon Thai, and Cream ice cream shop all within a 1-2 minute walk from the hotel. There is also a movie theater next door! A block over is a major shopping center and lots of fast food places. We came into town for a certification class that I needed to take at Napa Valley College on Sat and Sun (2 min drive time from hotel) and I am so glad we chose this hotel. Every time we left/arrived to/from the hotel the front desk staff wished us a good day, greeted us when we came back, said good morning and good afternoon. True professionalism. Our room was spacious and quiet as I was able to pick a 4th floor corner suite facing the Napa River. The room came with a huge desk area where I could spread out my work and use my computer well into the night. As a Hilton Honors member you also get free WiFi connection and as a HH Diamond member you get premium WiFi. Also, HH Diamond member parking spaces are right in the front of the hotel! The shower had good water pressure. Their amenities: pool/spa, fitness room, business center (computers/printers/book library), and coin op laundry. Grab and go breakfast is every day from 6-9 and the woman working in this area greeted everyone and offered substitutions if available, etc. Was impressed with this place and will be staying here again next weekend!
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Review collected in partnership with Hampton
Date of stay: April 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After being checked in by an unfriendly receptionist, we were directed to a small elevator that was in the middle of being refurbished. It had blue tape all over and different carpet tiles taped to the floor with duct tape. There was a sign in the elevator: “We are getting a new look!” Well, it was new all right, but it wasn’t good. The carpets were dirty. Loud construction work was going on early in the morning. In the hallways, two ear-splitting, industrial-sized machines were plugged in day and night. I am not sure what was the purpose of these machines - they looked like vacuum cleaners that were sucking up moisture. I suppose they had some kind of flooding or sewage problem. The ceiling panels in the hallway were popped open and dust and dirt were falling on the carpets. The place looked like a bomb had exploded in it.
Our room was terrible. It had a small window that did not open. The AC was loud and regurgitated the same stale, dirty area around the room. At night my husband and I would wake up with dry mouths, gasping for oxygen. The air in the hallway with dirty carpets, and dust pouring down of the gaping holes in the ceiling was a better quality. Several times I opened the door and shoved air from the hallway in.
There was a green blinking light right above my bed. Outside the window, a glaring bright red neon sign, Hampton Inn & Suites, reminded us of the terrible mistake we made coming here.
I asked the receptionist to change our room. I told her that last year we were placed on the side facing the river and asked if she could give us a room there again. I was told rather condescendingly "Those rooms cost more!" Even though last year I booked the same type of room for the same days and paid for it about the same...They just did not want to make our stay more comfortable.
We did not enjoy our stay. At check out, we were overcharged with about 50 dollars. I contested the charge and asked to get a breakdown of the price. They told me that that was a “parking fee.” A parking fee for an outdoor parking lot that nobody is monitoring? Every hotel has a parking lot. I have never been charged an additional parking fee just to park our car outside.
Our room was terrible. It had a small window that did not open. The AC was loud and regurgitated the same stale, dirty area around the room. At night my husband and I would wake up with dry mouths, gasping for oxygen. The air in the hallway with dirty carpets, and dust pouring down of the gaping holes in the ceiling was a better quality. Several times I opened the door and shoved air from the hallway in.
There was a green blinking light right above my bed. Outside the window, a glaring bright red neon sign, Hampton Inn & Suites, reminded us of the terrible mistake we made coming here.
I asked the receptionist to change our room. I told her that last year we were placed on the side facing the river and asked if she could give us a room there again. I was told rather condescendingly "Those rooms cost more!" Even though last year I booked the same type of room for the same days and paid for it about the same...They just did not want to make our stay more comfortable.
We did not enjoy our stay. At check out, we were overcharged with about 50 dollars. I contested the charge and asked to get a breakdown of the price. They told me that that was a “parking fee.” A parking fee for an outdoor parking lot that nobody is monitoring? Every hotel has a parking lot. I have never been charged an additional parking fee just to park our car outside.
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â Do not book this hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Never noticed a homeless encampment, but I also didn't notice the trail. All looked fine to us. The desk staff waived the parking fee when I complained about it. I didn't see any security in the lot and assume that they're just trying to get more revenue.
Yes, and a very short drive to downtown Napa where there are great restaurants.
An affordable option that guest have used is Evans Transportation in Napa.
Not sure what tours might be available from the Hampton. No winery's within walking distance. You might look into taking the wine train which will take you to a few winerys. I don't think it is too far from the Hampton. Contact the Hampton directly and ask them. Maybe their shuttle could take you closer to the train or downtown to where you can walk.
"The facility is clean new and centrally located. We had a very good experience with Darian at the front desk and Janae who was running the k"Read full review
"Enyou the free breakfast before all the dropped food accumulates. Nobody picks up, and you'll lose your appetite."Read full review
"Don't stay here. Note the $15/day to part in a shopping center parking lot in Napa!"Read full review
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PRICE RANGE
C$213 - C$356 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn & Suites Napa
Which popular attractions are close to Hampton Inn & Suites Napa?
Nearby attractions include The Grape Escape (0.7 km), The River Club Napa (0.5 km), and Century Napa Valley (0.1 km).
What are some of the property amenities at Hampton Inn & Suites Napa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites Napa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Napa?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hampton Inn & Suites Napa?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Hampton Inn & Suites Napa?
Conveniently located restaurants include Black Bear Diner, Southside Century, and Forge Napa.
Are there opportunities to exercise at Hampton Inn & Suites Napa?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Napa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Napa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Napa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hampton Inn & Suites Napa?
The staff speaks multiple languages, including English and Spanish.