Best Western Plus Marina Gateway Hotel

Best Western Plus Marina Gateway Hotel

Traveller (313)
Beds
Room & Suite (219)
Pool & Beach (28)
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Avg. C$220 /night, 11/10 - 11/11
C$371
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per night
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About

4.5
#1 of 10 hotels in National City
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
4.4 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Finding an ideal family-friendly hotel in National City does not have to be difficult. Welcome to Best Western Plus Marina Gateway Hotel, a nice option for travellers like you.

Guest rooms offer a flat screen TV, air conditioning, and a refrigerator, and Best Western Marina Gateway Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and a sun terrace. In addition, guests can enjoy a pool and a lounge during their visit. As an added convenience, there is free parking available to guests.

While you’re here, be sure to check out some of the steakhouses, including Cafe La Maze and Outback Steakhouse, all of which are a short distance from Best Western Plus Marina Gateway Hotel.

Should time allow, Pepper Park is a popular attraction that is within walking distance.

Best Western Plus Marina Gateway Hotel puts the best of National City at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Vending machine
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Hair dryer
Private balcony
Safe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish, Filipino
Hotel links

Location

800 Bay Marina Drive, National City, CA 91950
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
San Diego Intl Airport
11.3 km•
See all flights
Rodriguez Airport
18.5 km•
See all flights
4.5
4.5 of 5 bubbles1,835 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Best Western Plus Marina Gateway Hotel garners praise for its array of amenities, notably a pool and fitness center, with guests enjoying discounts at neighboring restaurants. The friendly staff and spotless facilities contribute to an exceptional service experience. Although live music adds to a lively atmosphere, some guests note it can lead to noisy evenings. Its prime location offers easy access to highways and downtown attractions. While rooms are generally found to be clean and comfortable, a few visitors mention issues with noise and mustiness. Overall, guests appreciate the hotel's value and cleanliness.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory

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1,835Reviews16Q+A100Room tips
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  • 371
  • 91
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Detailed Reviews
nicolehP9249JQ wrote a review Jul 2023
Phoenix, Arizona
Hotel's Favourite
5.0 of 5 bubbles
Easy to find. Lot’s of parking. Beautiful grounds and lobby. Very clean. The ladies at the front desk seemed to be genuinely enjoying their job. That’s says a lot about the company to me. Very informative and helpful and I even got a gift bag. A 15 percent discount at the restaurant across the parking lot is included. I was blown away at the customer service. Hopefully you will find Chung and Carol at the front desk making you feel glad you picked this place too!
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
myfanwy c wrote a review Feb 2020
5.0 of 5 bubbles
The hotel and rooms are far nicer and more spacious than I expected.

The beds were comfortable, linens and towels spotless. Daily cleaning was done with minimal disruption.

When checking in, out and in between, front desk staff were courteous and pleasant.

Nice small pool and hot tub.

This seems to be used by military personnel visiting the nearby base. They were so polite 🙂

Would recommend this to anyone planning a stay in the San Diego area. Good value and easy to get to by car.

Only slight criticism would be breakfast at the neighboring restaurant Goody's. The food was very overcooked and staff seemed unhappy.

Take a short walk to Denny's
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
jbmbsbsb wrote a review May 2021
Bakersfield, California
5.0 of 5 bubbles
We had a great welcome from Alfredo when we first walked in. He was very nice and informative with our questions. The room was awesome a little updating needed but it was quiet, clean, and smoke free of course. Our TV didn't work when we first turned it on so we called the front desk and they had it fixed the next day since it was late in the evening already. Also, if you stay 2 or more days you need to request your room to be cleaned or else they won't due to safety precautions. Cecilia was also at the front desk (morning day shift) and gave us much information due to the questions we asked her. She was helpful and made us comfortable during our stay. They also speak 3 languages here English, Spanish, and Filipino-Tagalog. Overall our stay was wonderful and will definitely stay here again.
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Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: 4th floor is quiet and was the top floor at this establishment.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuel Soltero, Guest Services / Front Office at Best Western Plus Marina Gateway Hotel
Responded May 26, 2021
Dear jbmbsbsb, We are so pleased to hear you were welcomed with open arms. We do our best to ensure our guests' are comfortable when they are away from home. We hope we will have yet another chance to ensure your accommodations go just as well in the future. Thanks again,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Allison L wrote a review Nov 2020
5.0 of 5 bubbles
Best Western Marina Getaway hotel is exceptionally clean and EXCEPTIONALLY STAFFED! I am a healthcare worker from New York City and am visiting healthcare worker friends in the San Diego/LA area. I was greeted by Cecilia who not only was kind and welcoming but acknowledged my role an an essential worker (given the pandemic) and made sure to alert me to all of the ways this hotel was ensuring the safety, cleanliness and overall service for guests staying here. I'm staying at this location for 9 nights and feel like the front desk staff and the hotel workers on my floor already know me (and it's only day 2!)! I've enjoyed my stay so much so far and appreciate the steps this hotel has taken to make me feel I made the right choice to trust my travel experience with them. ALL stars for this place!
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Date of stay: November 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alice C wrote a review Jul 2021
Fremont, California
5.0 of 5 bubbles
My family went to San Diego on a short family trip for three days and 2 nights in July. We chose to stay at Best Western Plus Marina Gateway Hotel because of it's good review. The hotel pierce is a bit expensive compared to some other hotels in the nearby area, but it's still reasonable and worth the price. This hotel is not too far from downtown San Diego and many other attractions, all within in 20 -30 minutes drive. It's located in a quite industrial neighborhood, yet not too far from the freeway entrance, so it's very convenience to get on and off from the freeway. The exterior of the hotel building looks attractive, and the lobby area is always bright and clean. We love the pool area, and the fact that it's open so we get to enjoy it. We also like the fact that there are plenty of parking on site compared to some other hotels, so we don't need to worry about finding a parking space when we come back to the hotel late at night. And the best thing is that they don't charge for the parking fee. The hotel room overall is nice and neat, with all the necessary amenities. We were a little disappointed to find out that the hotel is not providing breakfast like it used to, probably due to the Covid, But there are many choice of restaurants nearby, most of them are only 5 minutes drives from the hotel. Denny's nearby even offer 15% discount when you show them your room key. The front desk staffs are extremely nice and friendly, especially Cecilia. She's always happy to help out and answering our questions, from where to find the nearby restaurants, to provide us with extra amenities for our hotel room when they ran out. Her enthusiasm and positive attitude make our stay in Best Western Plus Marina Gateway Hotel a pleasant experience. We truly recommend this hotel and we will definitely stay here again when we visit the area next time.
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Review collected in partnership with Best Western
Date of stay: July 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuel Soltero, Guest Services / Front Office at Best Western Plus Marina Gateway Hotel
Responded Sep 23, 2021
Dear @Alice C Thank you so much for visiting our lovely Hotel! We are so happy you had the chance to enjoy your stay along with our amenities. We certainly strive to ensure all of our guests have an unforgettable yet pleasant experience. We really do hope you stay with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TeQuieroPV wrote a review Mar 2020
Puerto Vallarta, Mexico
+1
5.0 of 5 bubbles
I spent 3 nights in this hotel (Wednesday, Thursday and Friday nights).
The room was clean, very large and accommodating. A king bed (a comfortable mattress but lousy, lumpy square pillows), heater/a/c, large wall length windows, desk and a TV with sanitized remote control on top of the dresser. There is a mirrored closet in an alcove with a lockable safe, iron and board. Across from the closet is a mini fridge, microwave and coffee maker.
There are plenty of lamps and lighting.

In the bathroom there was one sink and wonderful citrus shampoo, conditioner, body lotion and soap. There was a tub with shower, rubber bath mat and plenty of hot water, also plenty of towels and a hair dryer. There was no smell in any room.

The front desk was helpful and pleasant with a stylish lobby. There are 2 elevators.
Plenty of parking on site that was fairly well lit.

The hotel is located right off the Interstate 5 freeway.

The only thing I would change is to offer some type of breakfast. There is also a coffee maker in the lobby. (The restaurant (Goodies) across the parking lot wasn’t great.) You’ll need to drive a ways to get to another restaurant.

All in all, it was a nice experience. I would return (but please get a few things for breakfast).
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teresa B. wrote a review Dec 2021
5.0 of 5 bubbles
My husband and I booked this hotel for the first time for the Christmas holiday to visit my family and we were extremely impressed with this great location, the hotel curb appeal, appearance outdoors and indoors, the decor, the clean room and overall, the outstanding customer service by the management and housekeeping staff! We stayed in San Diego for 7 nights and enjoyed our vacation time there at this hotel. We did not need to always use freeways as the hotel location is not far from the airport, downtown and other neighboring communities across San Diego with easy access. The only recommendation we have is to get rid of the cloth sofa and chair which are germy and not sanitary - especially during COVID. Also, the refrigerator in our room kept freezing our food and beverages. We addressed this with management and thought it would be replaced but it continued freezing throughout our stay. The onsite restaurant Kimball was a great spot as well for a great meal or drink. The staff members Cecilia, Alquin, Ana and Raina were all very hospitable and professional and made us feel welcome! We are new members now of Best Western Plus thanks to this pleasant experience!
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Date of stay: December 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Our room on the 3rd FL was over the pool and hot tub, but very quiet during our time there as the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krazyie_ wrote a review Oct 2021
Tucson, Arizona
4.0 of 5 bubbles
Rooms were very clean and updated. Kids really enjoyed the heated pool. There is plenty of parking, no need to worry about having to arrive early just to secure a decent parking space. Cecilia was very helpful during check out, making sure we got our points for our stay.
The only cons were that there was no breakfast, the mini fridge wasn't working properly and one of the cleaning ladies was a bit rude. About 5 minutes after checking out and going back to the room for the rest of the family and a few bags, she storms in saying that we shouldn't be in there anymore, that the room is supposed to be vacant and they need to clean it. It was only 8 in the morning, the room is paid until 11 or 12. I understand we had already turned in our key, but that was just a little bit too much on her part. Maybe she was just having a bad day and took it out on us.
But other than that we had a really good time, everyone else was very friendly and helpful. We will probably stay here for our next visit.
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Review collected in partnership with Best Western
Date of stay: October 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Konjo61 wrote a review Mar 2021
Richmond, Virginia
5.0 of 5 bubbles
Outstanding stay! Front desk associate and all the hotel staff provided excellent customer service. The rooms are clean, spacious, and great internet connection. Room cleaning should arranged due to COVID precautions but staff is very responsive to provide service. A little disappointed that the lobby coffee machine was removed due to COVID precautions but hope it returns when precautions can be relaxed.
Read more
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuel Soltero, Guest Services / Front Office at Best Western Plus Marina Gateway Hotel
Responded Mar 28, 2021
Dear Konjo61, Thank you for your feedback regarding your most recent stay. We are so happy to hear you enjoyed your accommodations. It has been difficult during these challenging times, however we strive to do our best. Thank you so much!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler wrote a review Nov 2020
Shawboro, North Carolina
4.0 of 5 bubbles
I travel most of the year for my job. The cost of COVID has put some restriction on the amount of travel I do now.
My focus in the past had primarily been on amenities and comfort during my stay (which this hotel has always met). I find myself shifting my concerns in not only hotel comfort but wit a greater focus on cleanliness. I believe that the Best Western Plus Marina Gateway Hotel has delivered in addressing my concerns during my stay by providing rapid (always friendly) check-in; also the hotel felt and looked clean and I felt safe during my stay. I will continue to book future travel arrangements here in the future!
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
amberlys94 asked a question Feb 2020
Fresno, California29 contributions9 helpful votes
Are the doors to the rooms facing outside, or are there indoor corridors?
Answer from Peggy B
Loveland, Colorado39 contributions13 helpful votes
This hotel has indoor corridors.
Answer from Peggy B
Loveland, Colorado39 contributions13 helpful votes
The area where this hotel is located is not very walkable, but I’m sure that public transportation is nearby as long as you don’t mind walking under the interstate. Personally, I would consider finding a hotel in Chula Vista near the Otay Ranch Town Center mall, Old Town or downtown San Diego if you don’t have a car.
Answer from Travis P
1 contribution
Yes, we did the same and it is a short walk to the public rail line. Uber can pick you up from anywhere including this hotel.
Answer from Donna B
Bellevue, Washington29 contributions10 helpful votes
You'd be better off contacting the hotel with this question, but from the photos online, I'd say that no, the bed is not separated from the rest of the room. My understand of a suite is usually that there is a seating area (table and chairs OR a sofa/ sofa bed) plus a desk area. Usually it's a bit bigger area, too. Hope that helps.
AJSjasmine wrote a tip Oct 2024
Colton, California17 contributions2 helpful votes
5.0 of 5 bubbles
"Parking is free and they have unlimited coffee and hot chocolate in the lobby free of charge."
Read full review
Koko S wrote a tip Aug 2024
1 contribution
5.0 of 5 bubbles
"Best customer support I’ve seen in a hotel and I stay at a lot of them. "
Read full review
O Allison wrote a tip Aug 2024
Virginia1 contribution
5.0 of 5 bubbles
"None, a lot of space for parking"
Read full review
Noel R wrote a tip Aug 2024
1 contribution
5.0 of 5 bubbles
"Lower the cost just a bit"
Read full review
Kris K wrote a tip Aug 2024
2 contributions
3.0 of 5 bubbles
"Book early to get better rate. If you want your room serviced or towels, you must call then daily. "
Read full review
…
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PRICE RANGE
C$210 - C$262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western marina gateway hotel national city
LOCATION
United StatesCaliforniaNational City
NUMBER OF ROOMS
173
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Best Western Plus Marina Gateway Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Plus Marina Gateway Hotel
Which popular attractions are close to Best Western Plus Marina Gateway Hotel?
Nearby attractions include Steal and Escape (0.7 km), Stoneys Bar and Grill (0.7 km), and San Diego Electric Railway Association (0.2 km).
What are some of the property amenities at Best Western Plus Marina Gateway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Best Western Plus Marina Gateway Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Marina Gateway Hotel?
Guests can enjoy a snack bar during their stay.
Is parking available at Best Western Plus Marina Gateway Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Marina Gateway Hotel?
Conveniently located restaurants include In-N-Out Burger, Waterfront Grill, and Goody's Sushi & Grill.
Are there opportunities to exercise at Best Western Plus Marina Gateway Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Marina Gateway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Marina Gateway Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Marina Gateway Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
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