Best Western Plus Marina Gateway Hotel
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Room & Suite (245)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 12 hotels in National City
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Marina Gateway Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Marina Gateway Hotel will stand out among other hotels in National City,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Marina Gateway Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Vending machine
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Private balcony
Safe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish, Filipino
Location
49Car recommended
Grade: 49 out of 100
15Restaurantswithin 1 km
4Attractionswithin 1 km
800 Bay Marina Dr, National City, CA 91950-6406
Getting there
Rental CarsSee all National City car hire
1730Reviews16Q+A100Room tips
Reviews
Traveller rating
- 1,207
- 367
- 89
- 30
- 37
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Most Recent
If I can give this place more than 5 stars I would. Chuong and Mariah we’re so welcoming and accommodating and answered all my questions w/ a smile. The goodie bag was a excellent welcome gift! !!!!!!
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Easy to find. Lot’s of parking. Beautiful grounds and lobby. Very clean. The ladies at the front desk seemed to be genuinely enjoying their job. That’s says a lot about the company to me. Very informative and helpful and I even got a gift bag. A 15 percent discount at the restaurant across the parking lot is included. I was blown away at the customer service. Hopefully you will find Chung and Carol at the front desk making you feel glad you picked this place too!
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great stay, hardworking staff and housekeeping. Chuong and Annie at the front desk were very helpful and accommodating. We’ve stayed here many times and will definitely return. We always feel very welcomed. Thank you!
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This 5-day stay went well. We couldn’t coordinate the time for housekeeping to clean the whole room, but they did their best to do what they could and that was totally acceptable. They offered to do more but we declined because we were readying for a wedding. All staff was friendly, professional and very helpful. I’d love to stay there again and only complaint was the room smelled musty. We didn’t report it, but I’m almost positive that they would have tried to accommodate us with a different room. Everything else was clean and comfortable. We enjoyed the heated pool and relaxing in the lobby by the fireplace. And the complimentary coffee and water was a great convenience! Well done!
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First of all, I have not stayed at this hotel - this review is based on the hotel's customer service response, not the amenities or guest hotel experience. Background: On 11/14, I placed a reservation through a third party's reservation system for 11/22 through 11/25. Since I did not receive an email confirmation for the initial reservation, I attempted a second reservation and received an email confirmation. Shame on me for not checking the status of the first reservation attempt. On 11/17, I canceled what I thought was my only reservation; however, tonight, 11/21, I discovered that the first reservation still existed, but with a typo in my contact email address. I realized that something was wrong when I noticed an authorization on my credit card. The very polite reservation clerk at Best Western advised me that there were indeed two reservations in my name and that one of them was canceled. Unfortunately, the "ghost" reservation had passed the deadline to cancel without penalty. The reservation clerk checked with management to see if the penalty could be waived, but since the reservation was past the deadline to cancel, the waiver was denied. As a result, I am responsible for a 1-night cancellation penalty. I was advised by the 3rd party travel representative that the active reservation had been made with a typo in my email address. The typo is why I did not receive an email confirmation. The representative also tried to have the cancellation penalty waived by hotel management, but once again, the waiver was denied. Lesson learned: make sure that when making a reservation, the i's are dotted and t's crossed. If you think that you should have received a reservation confirmation and you haven't, check with the hotel to see if a reservation can be found under your name. …
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Marina Gateway is right off of I-5 and within walking distance of a Trolley station, which makes it easy to get any of the typical San Diego destinations. Rooms are clean with plenty of outlets and USB ports. If your room is on the backside of the building, you'll probably hear a freight train at some point. In the front on weekends, you'll probably hear live music coming from the restaurant they share a parking lot with. The one downside of Marina Gateway is that they do not have breakfast. The restaurant across the parking lot does offer a discount for guests, but it's still pricey. There's a Denny's, Starbucks, small sandwich & salad place, & other fast food within walking distance, but there's no sideway on that side of the street, so you have to cross the street, go under I-5, and cross back to get to them. Round trip is about a mile if you go on foot.…
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel started pressure washing the pool deck on Sunday morning at 8 AM. Making way too much noise and not allowing anyone to sleep in. This is the day that we had the extra hour of sleep because of daylights savings time. Horrible planning by the hotel manager
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had a great experience at this location. Front desk was super helpful and checked me in early after a long drive. A big thank you to Ms. Cecelia Chuong! She gave me a beautiful room in the corner. Cannot wait to stay again.
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Friendly and knowledgeable staff. Beautiful hotel and clean rooms. Great bed the pillows could be better though. They have a great pool and nice fitness center. They do not have breakfast but you do get a 10 percent discount at the restaurant beside of the hotel.
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Review collected in partnership with Best Western
Date of stay: October 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The facility is modern, clean, and quiet just off of I-5 a couple of mile south of San Diego. We dined in San Diego and each trip was 5-6 miles (to Little Italy). There is ample parking, very nice pool and hot tub area. The area is industrial waterfront, so not much to walk to and see but access to I-5 is two blocks and about the same to the train system which has great Day Passes for getting around San Diego anywhere to San Ysidro on the border. There is nice restaurant and lounge with music in the same lot.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$147 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western marina gateway hotel national city
LOCATION
United StatesCaliforniaNational City
NUMBER OF ROOMS
173
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Frequently Asked Questions about Best Western Plus Marina Gateway Hotel
Which popular attractions are close to Best Western Plus Marina Gateway Hotel?
Nearby attractions include Steal and Escape (0.7 km), Stoneys Bar and Grill (0.7 km), and San Diego Electric Railway Association (0.2 km).
What are some of the property amenities at Best Western Plus Marina Gateway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Best Western Plus Marina Gateway Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Marina Gateway Hotel?
Guests can enjoy a snack bar during their stay.
Is parking available at Best Western Plus Marina Gateway Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Marina Gateway Hotel?
Conveniently located restaurants include In-N-Out Burger, Waterfront Grill, and Goody's Sushi & Grill.
Are there opportunities to exercise at Best Western Plus Marina Gateway Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Best Western Plus Marina Gateway Hotel have an airport shuttle?
Yes, Best Western Plus Marina Gateway Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Marina Gateway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Marina Gateway Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.