Cecilia was super helpful and very knowldegeable! She helped me with a problem i had when booking online and resolved it very quick and effortlessly. Id like to thank Annie for helping as well and Ana for having my room ready very quick! Thank you ladies for everything!
My family went to San Diego on a short family trip for three days and 2 nights in July. We chose to stay at Best Western Plus Marina Gateway Hotel because of it's good review. The hotel pierce is a bit expensive compared to some other hotels in the nearby area, but it's still reasonable and worth the price. This hotel is not too far from downtown San Diego and many other attractions, all within in 20 -30 minutes drive. It's located in a quite industrial neighborhood, yet not too far from the freeway entrance, so it's very convenience to get on and off from the freeway. The exterior of the hotel building looks attractive, and the lobby area is always bright and clean. We love the pool area, and the fact that it's open so we get to enjoy it. We also like the fact that there are plenty of parking on site compared to some other hotels, so we don't need to worry about finding a parking space when we come back to the hotel late at night. And the best thing is that they don't charge for the parking fee. The hotel room overall is nice and neat, with all the necessary amenities. We were a little disappointed to find out that the hotel is not providing breakfast like it used to, probably due to the Covid, But there are many choice of restaurants nearby, most of them are only 5 minutes drives from the hotel. Denny's nearby even offer 15% discount when you show them your room key. The front desk staffs are extremely nice and friendly, especially Cecilia. She's always happy to help out and answering our questions, from where to find the nearby restaurants, to provide us with extra amenities for our hotel room when they ran out. Her enthusiasm and positive attitude make our stay in Best Western Plus Marina Gateway Hotel a pleasant experience. We truly recommend this hotel and we will definitely stay here again when we visit the area next time.…
Cecilia was very welcoming and very detailed regarding our stay. Definitely made our mini staycation more enjoyable and comfortable. Also shout out to Mariah & Choung for also assisting us with our stay and necessities. Alma did a great job organizing and keeping the room very clean and comfortable. Overall a great stay and definitely coming back!
Me and my friends had such a wonderful stay! Cecilia was so welcoming and helped us out so much, she was an absolute pleasure. Her assistance was top-notch, and we will definitely be visiting again. Thank you so much!
I would like to take the time to Thank Denise, Cecilia, Annie and Alquin for always being so welcoming and accommodating at the front desk.. They’re positive attitudes and smiles makes our stay very pleasant.. awesome staff.. I would give it 10 stars if they had it. love this hotel.. Michael Neck
Our son is taking a class at a nearby facility and he also reserved the room for us. Because he wouldn’t be there for check in we asked if I could be his accompanying party and they said yes. We also requested an early check in since we had driven from so far away and we’re quite tired. Cecilia, at the front desk, quickly worked her magic with Annie and Ana of housekeeping service and happily asked us to return by 11 am as our room would be available for use. We were overjoyed at this news and very grateful for their generosity and hospitality to our family. They made us feel like home almost immediately. The hotel is extremely clean and located in a quiet and beautiful area. We will absolutely be back to this Best Western Plus and highly recommend this hotel not only for their hospitality, but for their accommodating us upon request. Thank you to Cecilia, Annie, and Ana. You give your hotel a great vibe!…
The grounds are lovely and looks to be many amenities that are family friendly. Cecilia Chuong was beyond kind and funny and helped me check in quickly! Thank you to Manny too! Appreciate all of the help today!
Our plans changed by the minute and needed to find a hotel quickly, we found this hidden gem- Best Western Plus Marina Gateway. Beautiful hotel, very clean, very modern! Picturesque Marina near by! Cecilia and Alma were so accommodating and AWESOME!! We’re so thankful for these Angels in San Diego.
Right next to bar/restaurant which has such loud music you can here ever note in the rooms all night. If you want to party, come here. But don't expect to sleep. Total scam of a hotel. Clearly this hotel knows there is a noise problem, just doesn't care.
great awesome hotel. people there are super cool. Starting with cecilia, great front desk lady, with fallowing manny and alquin , managers of hotel. . Great people there. BEEN GOING THERE FOR YEARS. 10