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Holiday Inn Express San Diego South-National City

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Holiday Inn Express San Diego South-National City
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228 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Reviewed 4 days ago NEWvia mobile

I am a Spire Elite member and spend a lot of time in IHG properties throughout the world. Most of the rooms are very similar based on the hotel type, but the staff (particularly the front desk) are what make the difference. I was here for two weeks and never had anything other than excellent, courteous service. Yani, Francia and...

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Helpful?
Thank Cory W
Rose F, General Manager at Holiday Inn Express San Diego South-National City, responded to this review

Thank you for your lovely comments about our hotel and staff. We are very pleased to hear that you a had a wonderful time here at The Holiday Inn Express San Diego South-National City. We look forward to welcoming you back very soon!

Ejido El Porvenir, Mexico
Reviewed 2 weeks ago

I never had been to the Holiday Inn in National City before. What a fine team of people they have working their front desk… Frencha, April, Mariela, and a couple of others. They all get an A+ rating, making the stay comfortable and relaxing from start to finish.

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Helpful?
Thank Mark S
Rose F, Manager at Holiday Inn Express San Diego South-National City, responded to this review

Thank you for your recent review for the Holiday Inn Express San Diego South-National City.We are so glad to hear that you enjoyed your stay and appreciate your wonderful recognition of our hard working staff. We look forward to welcoming you again soon!

Hartford, Connecticut
Reviewed 17 December 2016 via mobile

Stayed 3 nights. Easy access via 805. Plenty of parking. Friendly staff! My room had a closed in musty smell. A little airing out might help. Bedding great! Rooms could use some updating. Elevators are a bit too dark. Off season and reasonably priced

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Helpful?
Thank EquityL
IHGService, Guest Relations Manager at Holiday Inn Express San Diego South-National City, responded to this review

Hello EquityL, Thank you for choosing the Holiday Inn Express San Diego South-National City, CA. I am happy to know that the bed was very comfortable and that our property's location was favorable for your trip. Your comments about the room's condition are taken into account so that our hotel can improve ventilation. I would be pleased to welcome you...

Milwaukee, Wisconsin
Reviewed 21 November 2016

Stayed here last week for business and found it to be clean and comfortable with and excellent staff. The only issue is the ongoing road construction in front of the hotel that makes it a challenge to get in and out.

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1Thank JW_Wisc
Reviewed 9 November 2016

This is so far the great hotel I've ever stayed in this area, I travel a lot to visit my mom and this entire staff is always willing to do their best for me and my family, We usually book 2 rooms when we are there and the new management has made great changes so far as soft renovation, cookies...

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Helpful?
Thank Jonathan M
General M, General Manager at Holiday Inn Express San Diego South-National City, responded to this review

Dear Jonathan M, Thank you for taking the time in reviewing your stay with us at out hotel. We are ecstatic to hear that we are the ‘Best hotel in South San Diego.” Our staff holds guest service in the highest regard are so happy that we were able to accomplish just that. Thank you again for sharing your experience...

San Jose, California
Reviewed 8 November 2016

My business trip took me to the area again, and I stupidly decided to stay here again. Nothing went right, everything could go wrong went wrong. 1) Insanely difficult to get in and out - the street in front of the hotel is under construction, so you can only turn right when leaving the hotel. The hotel makes NO MENTION...

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Helpful?
1Thank knowmyhotels
General M, General Manager at Holiday Inn Express San Diego South-National City, responded to this review

Dear knowmyhotels, Thank you for investing some time in reviewing our hotel. Please accept our sincerest apologies regarding the inconvenience you experienced during our stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. Your concerns are important to us and will be addressed to our staff. Thank you again...

Mansfield, Texas
Reviewed 24 October 2016

would definitely recommend to friends/colleagues, yani and rose were fantastic to deal with. made check in a breeze. they also helped my out with getting signed up for the rewards program. i probably wouldnt have done that if not for them

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Helpful?
Thank becksprime817
General M, General Manager at Holiday Inn Express San Diego South-National City, responded to this review

Dear becksprime817, Thank you for reviewing your stay with us. We’re so thrilled to hear that we are a “great hotel.” Our staff holds guest service in the highest regard and we’re so happy to know that we accomplished that with you. Being an IHG Rewards Member has many perks and we’re delighted that you decided to join. Again, thank...

Mason, Michigan
Reviewed 22 October 2016

We spent the first night of our week vacation at this hotel. Rose and Abril were extremely friendly and helpful at the front desk with suggestions for food and sites to see in the San Diego area. They made our stay very comfortable and enjoyable.

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Thank nester2015
General M, General Manager at Holiday Inn Express San Diego South-National City, responded to this review

Dear nester2015, Thank you for reviewing our hotel. We’re so happy to hear that we left you with a memorable experience. Our staff holds guest service in the highest regard and thank you for highlighting our staff members who provided you with said service. As you mentioned, our hotel is centrally located near local eateries and we’re glad that was...

Miami, Florida, United States
Reviewed 18 September 2016 via mobile

The hotel staff were very friendly especially Francia. She was very professional and recommended where to eat and things to do. She went out of her way to make sure I new I was a gold member and she really appreciated it..

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Helpful?
Thank Alberto C
General M, General Manager at Holiday Inn Express San Diego South-National City, responded to this review

make sure I new I was a gold member and she really appreciated it.. Dear Alberto, Thank you for investing the time to review your stay at the Holiday Inn Express South San Diego National City. We’re thrilled to hear that you had a great stay with us and that our hotel suited your needs. We always aim to leave...

Central Arizona, Arizona
Reviewed 23 August 2016

Have stayed here before and it continues to be an excellent facility, clean, comfortable and quiet. Friendly and helpful staff. Willingly respond to your needs. Efficient and prompt service. Good breakfast.

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Helpful?
Thank alicia1032
General M, General Manager at Holiday Inn Express San Diego South-National City, responded to this review

Dear alicia1032, Thank you for providing feedback on the Holiday Inn Express South San Diego National City. We’re thrilled to hear that you enjoyed your stay with us and that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we’re touched to have accomplished that with you. Also, thank you for highlighting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Experience the smoke-free Holiday Inn Express San Diego South - National City and enjoy our complete renovation that will "awe" you. We are conveniently located off I-805 and are within minutes from San Diego's biggest attractions. We provide a complimentary hot breakfast buffet, free parking, business center, fitness room, an outdoor heated pool and whirlpool. A host of amenities such as plush new bedding, 37" LCD television with cable channels, free wireless internet, refrigerator, and microwave. ... more   less 

Additional Information about Holiday Inn Express San Diego South-National City

Address: 1645 East Plaza Blvd, National City, CA 91950 (Formerly Comfort Inn)
Region: United States > California > National City
Price Range: $140 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Diego South-National City 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Inn South Bay Hotel National City
Comfort Inn National City
National City Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Diego South-National City staff and other travellers.
2 questions
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over a year ago
Fresno, California
over a year ago

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Questions? Get answers from Holiday Inn Express San Diego South-National City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the front parking lot get too much morning sunshine.”
 of 5 bubbles marksU2022VE, 3 Jan 2017 | Read review
“Rooms on the 4th floor away from the elevator are the best”
 of 5 bubbles lautners2016, 23 Aug 2016 | Read review
“There is an odd open door balcony at the west-end of the hall... avoid rooms there, because you might get noise from Interstate 805”
 of 5 bubbles algarcia78, 11 Aug 2016 | Read review
“convenient”
 of 5 bubbles themogwah, 7 Aug 2016 | Read review
“ask for a nice view with the sun rise or sun set!”
 of 5 bubbles jessfaerman, 11 Apr 2016 | Read review
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