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Northern Queen Inn

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96 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Santa Clara, California
Reviewed 12 July 2015

NOT HANDICAP FRIENDLY. When I booked I requested an accessible room. When I checked in I asked if the room was accessible and they said yes. I can walk with assistance and use a scooter but need a higher toilet & shower with bars. Got to our cabin and the pathway to the room was steep and I couldn't walk...

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Helpful?
7Thank Gloria L
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello Gloria, I am sorry to hear that you had an unpleasant experience while staying with us. Our cabins and chalets are not handicap accessible, and I am sorry that you were misinformed. We only have one handicap room on the property and it is a single queen room. It has a roll in shower with bars and bars by...

Boston
Reviewed 6 July 2015

“You’re outta there! You’re outta this hotel!” Because I kept asking him to please stop interrupting me, the general manager yelled at me and threatened to throw me and my wife out of his hotel in the middle of a thunderstorm. On Thursday July 2, 2015 my wife and I checked into the Northern Queen Inn. The wifi didn’t work....

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11Thank Don M
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello Don, We are sorry to hear that you had a bad experience while staying with us. Our internet connection has been a problem off and on for some time, and the thunderstorm probably didn't help matters much. We are happy to inform you that we are in the process of getting new routers and a whole new internet service...

Napa, California, Usa
Reviewed 12 June 2015

This is a pet friendly place to go. We have gone multiple times but this is the 1st time that we have stayed in one of the cabins. It is the way to go. They are doing some improvement on the property at this time so the pool and spa wasn't available plus the train wasn't running but the scenery...

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Helpful?
2Thank Zaundra G
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello Zaundra, We are happy to hear that you enjoyed staying in one of our cabins! The cabins tend to be the favorite room type that we have for most of our guests. Having a large property in the woods is definitely accommodating to most. We are happy to let you know that our pool and hot tub are back...

Reviewed 15 May 2015 via mobile

First off reading the Responses left by management for reveiws feel insince and insulting when reading the same response over and over for the negative aspects blaming new ownership for everything instead of taking responsibility for situations that could have been delt with in a more appropriate manner.I would rather see no response ! We like this place the property...

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5Thank jacquiflmoon
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello jacquiflmoon, Thank you for your feedback, we always appreciate knowing what we can be doing differently to make our guests' stay better. Our restaurant has been down for a few years and there is no plans to open it back up until next year, rather than for events. Our pool and hot tub are fully functional and open now....

Reviewed 1 May 2015

I wasn't sure we would make it up the stairs because of the visible decay on the wood. We went back twice trying to get one room with two beds and gave up. The room was icy (literally) when we walked in but we were able to figure out how to get the room heater started. The sheets were clean....

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9Thank Linda L
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello Linda, We are sorry to hear that you didn't have the greatest experience while visiting our hotel. We are in the process of remodeling the whole property, but since it is such a big property, we can only take care of one task at a time. We don't leave the heat or air conditioning running while rooms are vacant...

Napa, California
Reviewed 28 December 2014

Stayed here for the holidays because of traveling with pets. This is the biggest plus and not to be taken lightly. Rooms were spacious. Now the bad starting with cleanliness. Tile grout in the bathroom was darkly stained streaks that show a long history of neglect. Several hairs of varying types littered the bathroom floor and the toilet paper roll...

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11Thank Bryan K
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello Bryan K, We are sorry to hear that you did not enjoy your stay with us at the Northern Queen Inn. We have been under new ownership since June, and we have been trying to pick the place back up. So far, we have put new beds in all of the rooms, replaced the furniture in about half of...

Klamath Falls, Oregon
Reviewed 27 December 2014

We stayed in a cabin at the Northern Queen Inn for three days over the Christmas holiday, and we were very satisfied with our accommodations. Yes, the cabin is outdated in decor, but that is reflected in the price. Our cabin was immaculately clean, cozy, and private. Living room had a nice gas fireplace stove that cozied the place up...

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Thank GrandmaWen
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello GrandmaWen! We are pleased to hear that you enjoyed your stay with us. Since June, when we got new owners, we have been upgrading all of the rooms on the property. Hopefully soon, all of the decor will be updated. Thanks for your suggestion about the breakfast, it always helps to know what will make our guest's stay better....

Reviewed 24 December 2014

This motel is like staying at motel 6, but at a higher rate. Bed was hard as a rock and decor stock in late 80's & early 90's. Plumbing backed and had to run water for ten minutes to get hot water. And what's up with the 17" inch TV? Room comes with a miny mint frig with broken handle...

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Helpful?
11Thank Jerry C
Hamid K, General Manager at Northern Queen Inn, responded to this review

Jerry C, We are sorry to hear that you weren't pleased with your stay with us. We are under new ownership, and have been trying to upgrade the rooms since June. We have put in brand new beds, new carpet, and new furniture in about half of the rooms. We are in the process of ordering new refrigerators, getting new...

Cerritos, California
Reviewed 3 December 2014

Allow me to preface this review by saying that I RARELY give poor reviews. Normally I save my public opinion for positive reviews because I know how much negative feedback can hurt a company nowadays. With this being said, I feel that refraining from sharing my experience at the Northern Queen Inn would being doing my fellow globetrotters a disservice....

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Helpful?
11Thank MShelbourn
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello MShelbourn, We are sorry to hear that your stay with us wasn't what you had expected. After new ownership, we became a bit short staffed in our housekeeping department. We have now hired new housekeepers to ensure that rooms are fully clean by check in time. When the hotel was first sold, the beds were past their time. We...

Fairfax, California
Reviewed 2 December 2014

we recently stayed at this motel on Halloween night 2014. let me say this is the most poorly run inn in northern California. We were put next to guests that spent the entire night breaking up the room, fighting with each other, screaming smoking drugs, blasting music and all this going on while the motel did nothing to correct the...

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Helpful?
11Thank gary P
Hamid K, General Manager at Northern Queen Inn, responded to this review

Hello Gary P, We are sorry to hear that you had an issue with your stay with us on Halloween. Usually we have no issues with loud guests causing problems on our property. As soon as our front office personnel gets a complaint about another guest on the property, we either call the room, or if needed, call the police....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Banquet Room
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Northern Queen Inn

Address: 400 Railroad Ave. (Sacramento St. Exit Off Highway 49), Nevada City, CA 95959
Region: United States > California > Nevada City
Price Range: $138 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Northern Queen Inn 2*
Number of rooms: 86
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Also Known As:
Northern Queen Hotel Nevada City
Northern Queen Nevada City
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Questions & Answers

Here's what travellers have asked, with answers from Northern Queen Inn staff and other travellers.
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Questions? Get answers from Northern Queen Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have cabins!”
 of 5 bubbles mariop205, 29 Dec 2016 | Read review
“Get a cabin”
 of 5 bubbles Dateleaf, 26 Dec 2016 | Read review
“Upstairs would probably be more quiet”
 of 5 bubbles engrmom, 24 Jul 2016 | Read review
“Cabins and Chalets are great and worth the extra money.”
 of 5 bubbles johntrak, 17 Jul 2016 | Read review
“Do not use the website to book this hotel”
 of 5 bubbles E2153LWcarols, 13 May 2016 | Read review
5 of 5