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Extended Stay America - Orange County - John Wayne Airport

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165 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Denver, United States
Reviewed 26 January 2017 via mobile

My husband and I, 100% enjoyed our stay at the Exrended Stay @ The John Wayne International Airport in Southern California. Perfect location and easy access to Walmart, Ross, US Bank, gas stations and grocery stores. The staff was very pleasant and accommodated our every need. The complimentary morning coffee was so motivating. Kudos to housekeeping whom kept the rooms...

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Helpful?
Thank 839raynab
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for your terrific feedback! We are so pleased you and your husband had a great stay at Extended Stay America Orange County - John Wayne Airport. It is absolutely wonderful to read how much you loved the location of our hotel and our excellent service. Our housekeeping team will be thrilled to know their efforts are recognized and...

Reviewed 16 January 2017

Our weekend was very wet but the folks at Extended Stay of America made it warm inside. The rooms were clean the staff was very helpful and courteous the coffee was always hot and the muffins were very soft.

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Helpful?
Thank DeAnna J
00esa, Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

We are delighted you chose to stay with us at Extended Stay America - Orange County - John Wayne Airport. It’s a pleasure knowing you loved your spotless room, the service provided by our well-trained staff and loved our complimentary grab-and-go breakfast. Thank you for being our guest, and we hope to welcome you and your family back soon. Sincerely...

Dayton, New Jersey
Reviewed 16 January 2017

I would not recommend this hotel compare to what price you paying. nothing great here , except close to orange county airport. The breakfast worst, wifi worst, bedding OK, bathroom OK, Room air comfort OK, Room smells, Rug Dirty -- nothing great... if you have other choice, then don't book this hotel.

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Helpful?
Thank dipakpateusa
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for your recent stay with us and for providing us your feedback. Although you liked our proximity to the airport, we are sorry for the issues you experienced during your stay. I have shared your candid comments with our concerned departments and ensure you that this will not repeat again in the future. We hope you and your...

Anaheim, California
Reviewed 13 January 2017

No where being a clean hotel and you're better off paying a little more and going somewhere else. The bathroom didn't seem to be totally clean and the bedroom wasn't up to par. Had something on the bed (not bugs), something gross.

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1Thank rkunihiro
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Our staff is dedicated to providing clean, well maintained suites for our guests to enjoy. I am sorry your suite had some areas of improvement. I will share your review with the team to ensure they are following the established protocols and our inspection team is more detailed. Thank you for letting us know. We look forward to your next...

Bengaluru, India
Reviewed 21 December 2016

Was very disappointed with the internet (71kbps speed) where in they keep prompting to upgrade to premium plan which 2.5x more speed. The breakfast too was not upto the mark. The room was ok, the table seemed squeezed into the room.

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Helpful?
Thank MoTenzing
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for staying with us and providing your feedback. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. We appreciate your feedback as we continually strive to meet the...

Los Angeles, California
Reviewed 5 December 2016

this was our first time at ESA, and it was fine. the people were friendly and the room comfortable and clean. certain parts of the facility, such as the lobby, could use a little sprucing up. the grab-and-go breakfast is what it is: not fancy, but convenient. some of the complaints in reviews we have read seem unwarranted. the hotel...

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Helpful?
Thank oltrans
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thanks for reviewing your stay at Extended Stay America - Orange County - John Wayne Airport. It’s pleasing to note that we could make your first experience with our brand a comfortable one, and you liked our helpful associates and other facilities. That being said, we regret the noise issues you encountered and for the inconvenience this caused. We hope...

Charlotte, North Carolina
Reviewed 5 December 2016

I originally came to the area for a two week project and I decided to stay at this hotel, because it was within walking distance to my client and nonetheless close to main roads and food establishments. The staff at this hotel was superb, always friendly and eager to help me in anyway they could, which is something you don't...

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Helpful?
Thank Cesar_Fiestas
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for your terrific review of Extended Stay America - Orange County - John Wayne Airport. We are thrilled to know that our staff went the extra mile to make you feel right at home. I will definitely share your compliments with the entire team. We are also happy to note that your fortnight visit was enjoyable, and you...

Newport Beach, California
Reviewed 1 December 2016

Location is great; Free Parking is great; Kitchenette is great; Normal Size Fridge is great. Overall its great for extended stays b/c you can make simple quick meals in your room thus saving from having to dine out for 3 times a day. But, the "free breakfast" is just that - you get what you paid for. Basic coffee, pre-made...

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Thank gobak2cali
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for choosing to stay at our hotel. We are happy you liked your spacious room and the amenities. However, we are disappointed to read you had an unpleasant experience. I know that a quiet, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness...

Taos, New Mexico
Reviewed 15 November 2016

luke warm shower, noisy appliances, dubious brkfst (no regular dairy for coffee/ no decaf), no glassware in room, funny odor. staff was friendly and helpful, however. excellent location, easy access, free parking

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2Thank taoskihondojo
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for taking the time to share your feedback, we certainly regret we missed the mark on ensuring your complete satisfaction. While we are happy to know our staff was friendly and helpful, we will certainly look into improving the deficiencies you identified for our future guests. With our location being perfect for your travel needs, it is our...

Hayward, California
Reviewed 7 November 2016

I only chose this hotel because it was between my two southern Cali destinations. I wanted to go to Disneyland and also hit the beaches and this hotel fell about 15-20 mins from both. So I booked it based on price and convenience. I was very impressed with the friendliness of the staff and the cleanliness of the place. The...

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1Thank mari1023
00esa, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

We are delighted you chose to stay at Extended Stay America - Orange County - John Wayne Airport. We appreciate your wonderful comments and are happy to read you enjoyed your spotless room, our hospitality and the location which was perfect for your needs. We appreciate you calling us a “Hidden Gem”. Thank you for being our guest, and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Orange County - John Wayne Airport

Address: 4881 Birch St, Newport Beach, CA 92660-2112
Region: United States > California > Orange County > Newport Beach
Price Range: $135 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - John Wayne Airport 2.5*
Number of rooms: 164
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Also Known As:
Extended Stayamerica Orange County-John Wayne Airport Hotel Newport Beach
Extended Stay Newport Beach
Extended Stay America Newport Beach
Newport Beach Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - John Wayne Airport staff and other travellers.
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Friendswood, Texas, United States

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't even think about booking at this awful, awful dump.”
 of 5 bubbles RThyme, 22 Mar 2017 | Read review
“If your room was as bad as ours, check it out before lugging all your stuff in.”
 of 5 bubbles 604douglash, 21 Feb 2017 | Read review
“nothing good here”
 of 5 bubbles dipakpateusa, 16 Jan 2017 | Read review
“avoid room 426: there is noise from the air flow system”
 of 5 bubbles oltrans, 5 Dec 2016 | Read review
“Top Floors and away from busy street noises.”
 of 5 bubbles gobak2cali, 1 Dec 2016 | Read review
5 of 5