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Extended Stay America - Orange County - John Wayne Airport

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Overview
  • Excellent25%
  • Very good28%
  • Average18%
  • Poor12%
  • Terrible17%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
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All reviewssmall kitchenfull size fridgejohn wayne airportirvine areahome away from homeclose to the airportchecking ineasy accessnice roomper nightlocation is greatsouthern californiafashion islanduciconveniencenewport
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21 - 25 of 207 reviews
Reviewed August 8, 2017

The room had a nasty musty smell. The pillows were flat and hard. You could hear your neighbors footsteps. The "included breakfast" was instant packages of oatmeal down in the lobby with coffee. The decor was very dowdy too and dated. Paint work scratched. Very...More

Review collected in partnership with Extended Stay
Thank 257susanannb
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded August 9, 2017

Susan, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Your concerns have been shared with every department involved. We hope...More

Reviewed August 2, 2017

This is a wonderful hotel for the price. Very clean, friendly staff and convenient to airport. The grab and go breakfast is minimal, but with the kitchen in the room it was very adequate. I would recommend this hotel to anyone who will be needing...More

Review collected in partnership with Extended Stay
1  Thank 339lauriep
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded August 3, 2017

Laurie, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Orange County - John Wayne Airport. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed...More

Reviewed August 1, 2017

Excellent staff. Room was not clean, crumbs from previous tenant Under table, very worn scuffed furniture, paint chipped off walls. Refer doors opened wrong, Tables were wobbly, Just felt poorly maintained and neglected. Hallways on 4th floor were stained, pile of debris by the elevator...More

Review collected in partnership with Extended Stay
Thank jasonkW2114PT
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded August 2, 2017

Jason, we are very sorry your stay did not live up to your and your family’s expectations. We never want any of our guests to leave unhappy. It’s disappointing to know you were not pleased with your room and with our amenities. Your review will...More

Reviewed July 31, 2017

breakfast was cheap and makes you wonder why have one at all. No ice machine, terrible smell from food that's being cooked in the rooms...needs better ventilation system in the halls or better exhaust fans in the rooms. Great location close to airport and good...More

Review collected in partnership with Extended Stay
Thank pedroC6592SM
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded August 2, 2017

Pedro, thank you for taking the time to share your feedback. We are sorry you were not completely satisfied with your visit. We receive many positive comments regarding our full-size refrigerator/freezer which includes ice trays, therefore we do not have ice machines on our property....More

Reviewed July 13, 2017

The rooms were ok but the entry was so dirty. The hallways smelled really bad and so did the room. The front desk was very nice but I would never stay there again. The 5 days we were there the lobby was never cleaned. That...More

Thank Insedonaaz
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded July 14, 2017

We sincerely apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with my housekeeping team to make sure all procedures are being followed so this does not happen again. Please consider giving us another opportunity to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$116 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$116 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (29)
Room & Suite (20)
Dining (2)
Questions & Answers
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Marilyn N
June 12, 2017|
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Response from meadowac | Reviewed this property |
If you want to go down town to New Port beach it's about a 10 minute cab/uber drive:) And in the little town theres lots of great restaurants:)
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Room Tips
"Ask ahead for your room preference"
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"No suggestions at this time. Do ask about the size of the closet."
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"If you don't enjoy walking ask for a room closer to the elevators."
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"Go to any other hotel"
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