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The Duke Hotel Newport Beach

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The Duke Hotel Newport Beach
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1,487 Reviews from our TripAdvisor Community

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Showing 1,440: English reviews
Los Angeles, California
Reviewed 14 August 2015 via mobile

Whose ever bright idea it was to put 3 rooms full of children next to business travelers, should re think their job. I've been woken up 2 nights in a row. Just now to the point I had to get out of bed and go knock on the door. The oblivious mother or nanny had 3 kids jumping and screaming...

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Helpful?
Thank shoegirl0310
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

I'm very sorry to hear of your negative experience at the hotel. I can imagine how frustrating the continued noisiness of your neighbors must have been and for that I'm sorry. I would like to put you in touch with the hotel manager so that he might address your situation directly. If you could email me at lucas.schumacher@fairmont.com I would...

Newport Beach, California
Reviewed 12 August 2015

We live in Newport and needed a place to stay last minute while some work was being done to our house. We went on a few websites to book anything that sounded reasonable. Most hotels in our area were either fully booked or way past what we wanted to spend. The Fairmont fell within our budget and the distance we...

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Helpful?
Thank Nicholas S
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

Thank you for taking the time to comment on your recent experience at the hotel. Candid guest feedback is critical to our improvement as a hotel, so we certainly value yours. I'm very sorry to hear your stay was not a more pleasant one. There is certainly no excuse for the dirtiness of your room and for that I apologize....

Mountain View, California
Reviewed 12 August 2015

The location is very convenient, less than 10 min drive from the Santa Ana airport (SNA). The bed is very comfortable. However, the hotel does not live up to its reputation as a Fairmont Hotel. First, the pool is small and the bottom of the pool moves. The nice cabana that you see in the photo costs $100 (incl. a...

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Helpful?
1Thank Bonnie1431
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm sorry to hear your stay was not a more pleasant one. As we pride ourselves on service, I'm sorry to hear of your interaction with the concierge in particular. This is certainly not the level of service we strive to provide our guests, so for...

Los Angeles, California
Reviewed 12 August 2015

My boyfriend and I booked this hotel at random to get out of town for the night. We used a third party app called Hotels Tonight. It looked very up beat and nice from the pictures and descriptions on the app so we booked it! We arrived that night and got rushed out of our car while trying to get...

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Helpful?
1Thank Ashley R
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like your stay was pleasant overall but you did experience some challenges while with us. I'm sorry to hear of the service you experienced at the front desk. This is certainly not indicative of the level of service we strive to provide our guests...

Edinburgh, United Kingdom
Reviewed 12 August 2015

Had a very enjoyable stay with the whole family, we bought the package that includes breakfast and valet parking. We had to leave before breakfast on the last day to catch a flight from LAX but the hotel happily moved a credit over for lunch on another day. The pool area is good, not too busy with a decent sized...

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Helpful?
Thank crazy8234
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a nice stay with us. We are very proud of our pool area and I'm glad you and your family enjoyed it. Thank you again for your kind words and we hope to welcome you again in the future....

Geelong, Australia
Reviewed 11 August 2015

Review collected in partnership with Amoma.com
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Thank Vicki h
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

White Rock, BC
Reviewed 10 August 2015

Checked in was easy and painless. We booked using a 3rd party online site and got a decent rate. Hotel is clean and very close to the John Wayne Airport-did not realize that when i booked it but it was not loud at all. Employees were very helpful and they have a shuttle that goes to Fashion Island, South Coast...

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1Thank bcinu
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you enjoyed great service and found the location well-suited to your needs. Thanks again and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Culver City, California
Reviewed 10 August 2015

What was meant to be a nice getaway weekend for me and my wife was almost ruined by this hotel, which felt like a constant fight for decent service. The hotel overall appeared tired. The staff were not very friendly. The room was not very clean when we arrived and some of the fixtures had cosmetic breaks. Room was non-smoking...

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Helpful?
Thank EA3569
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

I'm very sorry to hear of your negative experience at the hotel. Candid guest feedback is critical to our improvement as a hotel, so we certainly value yours. I would like to put you in touch with the hotel manager so that he might address your situation directly. If you could email me I would greatly appreciate it. Sincerely, Lucas...

Vancouver, Canada
Reviewed 9 August 2015

The Fairmont Newport Beach sets a standard for excellence. The staff are very attentive and the facilities are excellent. That said, the neighbourhood could not be more sterile. The mandatory valet is a bit annoying and there were too many children running wild around the beautiful pool area. Overall however, I would definitely stay here again.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Yaletownboi
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

Thank you for your very kind words about the hotel. As we pride ourselves on service, it's nice to hear of your interactions with the staff. Thanks again and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Scottsdale, Arizona
Reviewed 6 August 2015

We stayed here wen we went to Disneyland and it was only like a 17 minute drive which is amazing when you're getting up early....on vacation lol. The pool was nice and relaxing after a long day at the park and the hotel itself was fairly close to Newport beach. Overall, we had a great stay!

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1Thank NArizona2015
FairmontNewportBeach, Online Marketing Manager at The Duke Hotel Newport Beach, responded to this review

I'm happy to hear you and your family had such a nice stay with us. As you mentioned, we are conveniently located near to many of Orange County's most desirable tourist attractions. I'm also pleased you enjoyed relaxing by the pool area after a long day at the park. Thanks again and we hope to welcome you again in the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Fairmont Newport Beach hotel in Southern California radiates a dramatic feel from both an architectural and design standpoint. Each and every aspect is designed to surround you in total 'O.C.' Luxury. To complete the luxury hotel experience, Fairmont Newport Beach hotel is thrilled to also offer its full-service urban Spa, TheSpa Sante. With more than 8,000 square feet of space, the Spa features eight decadent spa treatment rooms offering the finest in spa services and using only the finest in products and techniques. Prepare to be pampered like never before! Fairmont Newport Beach hotel welcomes you to the charm and allure of Southern California with its sun-drenched beaches, world-class shopping, and exciting nightlife! Fairmont Newport Beach hotel offers 440 luxury guest rooms, including 54 exquisite suites, most feature over-sized soaking tubs. Fairmont Newport Beach is also gaining favor as one of the most ideal locations for weddings. Of all the special moments of your life, there are very few that approach the importance of your wedding day. Having your wedding with us in beautiful Newport Beach means it will be filled with the class and elegance you've always dreamed of. All guests receive daily courtesy shuttle service to and from John Wayne Airport, Fashion Island, South Coast Plaza, The District and Balboa Island. For rental car information, please contact on-site Hertz Rent-a-Car. Fairmont Newport Beach offers wireless Internet access available in all of our meeting rooms, as well wireless high-speed Internet access in each guestroom. Year-round, guests can enjoy relaxing at the hotel's Palms Pool and Cabanas, reserve your private cabana today. The re-designed self-serviced Business Center accommodates the needs of its corporate guests. To best enjoy our Newport Beach, California hotel's amenities and the riches of Orange County, consider one of our many appealing packages available and maximize your visit to the OC. "Green" Parking: Overnight guests who drive hybrid vehicles can enjoy 50% off parking at Fairmont Newport Beach. ... more   less 

Additional Information about The Duke Hotel Newport Beach

Address: 4500 Macarthur Blvd, Newport Beach, CA 92660-2010 (Formerly Fairmont Newport Beach)
Region: United States > California > Orange County > Newport Beach
Price Range: $207 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Duke Hotel Newport Beach 4*
Number of rooms: 440
Reservation Options:
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Also Known As:
Fairmont Newport Beach Hotel Newport Beach
Newport Beach Fairmont
Hotel Style:
#2 Business Hotel in Newport Beach
#7 Luxury Hotel in Newport Beach
#7 Spa Hotel in Newport Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Duke Hotel Newport Beach staff and other travellers.
5 questions
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Bakersfield, California
8 months ago

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Questions? Get answers from The Duke Hotel Newport Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floors.”
 of 5 bubbles RCuevas, 25 Mar 2017 | Read review
“Ask for high floor and in a private corner. Go during the week to enjoy the pool because weekend is very packed.”
 of 5 bubbles Twee-Wong, 20 Mar 2017 | Read review
“A couple of nights if work are paying yes if its your own money think carfully.”
 of 5 bubbles 986DavidB, 15 Mar 2017 | Read review
“For a room with a view of the city, get a room on the back side of the hotel”
 of 5 bubbles BOBOWyatt, 2 Mar 2017 | Read review
“Ask a view to the pool”
 of 5 bubbles Esboare, 25 Feb 2017 | Read review
5 of 5